Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer so far, but had issues with connecting to wifi, eventually using the Wi-fi direct option to print. Not sure why HP doesn’t make it easier to connect to internal Wifi. This is the 3rd HP printer purchased, with the first 2 being returned, hopefully it will work out.
I would recommend this to a friendGood printer/copier/scanner for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, great price, color is very vivid for the price of the machine.
I would recommend this to a friendSlow delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAD PROBLEMS GETTING IT, WRONG INK CARTRIDGES WERE PACKE WITH IT AND TOOK FOREVER TO GET THEM. FINALLY GOT EVERYTHING INSTALLED TODAY, sO WILL COPY FOR HOURS AND SEE IF IT WAS WORTH THE WAIT.
No, I would not recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Connectivity
Ok, slow, not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, slow print pages, doesn't seem as fast as described in Best But information. Hard to connect to computer via usb or wifi, keeps going offline or hard to get to go online. Not impressed, I know it is a $100 printer, but it should work perfectly with minimal intervention. Very frustrating. Choices limited at Best Buy in the under $130 range. This at the time was the only one in that price range. You would think in 3.5 years from when I bought previous HP printer would be a great printer, not so much. I buy new HP printers every 3-4 years and have had many. 300 dpi black and white prints gold not black.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not performed like it should. I can easily understand why issues with connectivity, print speed and print quality would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest you look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Regarding the gold ink printing rather than black, I recommend following the steps listed in this guide to improving print quality, including color or black ink not printing properly:
- support.hp.com/us-en/document/c06557991
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Price
HP printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price. Does all I need without spending the money on a more expensive one.
I would recommend this to a friend Yeah this one is fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid printer, they get you on the toner but you knew that. Strange you need two apps - one for scanning and one for printing- but it works ok.
I would recommend this to a friendNot so simple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an emergency buy as my previous printer just stopped working all of the sudden. The set up was quick and connecting it via wifi as well. The issue its the buttons and the display screen. Its not very clear on what its suppose to do. There is a orange light that comes up when something is wrong but to figure out what's actually the problem its really up to me having to check for jams or anything else. So i bought this printer for the moment but I'll definately be replacing it soon. As it looks simple but its not.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer, it's easy to use and set up, you get so much with this all in one. Great buy.
I would recommend this to a friend - Pros mentioned:Print quality
Review Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is just what I thought it would be l love my printer
I would recommend this to a friend HP is the way to go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very satisfied with this printer. It is perfect for our at home use. It is clean, sleek and quiet.
I would recommend this to a friend- Pros mentioned:Print qualityCons mentioned:Connectivity
Overall a good average printer!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is great. Lasted me about 1 1/2 years but only issue is it’s having connectivity issues and won’t connect to my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
User Friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and understand. I do highly recommend you contact HP support so they may help you connect the printer to your WIFI because mine just connected to my iPhone and iPad. Once that was done it’s been a breeze
I would recommend this to a friend EJC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well after about three weeks. Quiet and efficient. Set up by Geek Squad employee so I cannot comment on set up issues.
I would recommend this to a friend- Pros mentioned:Print quality
HP Deskjet 4100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this all in one HP printer! Good quality for a great price!
I would recommend this to a friend - Pros mentioned:Print quality
Great Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was amazing! It prints quickly, works on Wi-Fi, and I like the fact that I can use my phone to print as well.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Connectivity
Not the greatest especially for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as an insurance replacement for a 9000 series I had and I must I'm very upset. I hate this printer!!! Issues connecting wirelessly from printer to comp and ink ears extremely fast. I have had this printer 3 wks and would say I have printed maybe 25 sheets mostly blk and wht and the ink is already 1/2 way, for both of them. Whereas my 9000 series lasted me months. However, the print quality is really good though.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This print is super good and efficient for my home office use for business and personal.no more going to get stuff printed from elsewhere. Get this printer if you want to print stuff from the comfort of your home.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, bought this for my visually impaired stepdad and he loves it for its ease of use and Bluetooth feature.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and easy setup…… affordable nice durably printer
I would recommend this to a friend - Pros mentioned:Print quality
Good Quality Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has all the functionality I need with good quality print, copy, scan.
I would recommend this to a friend
