Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
HP ENVY 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Up to the present time no complaints. The printer meets my expectations in quality.
I would recommend this to a friend - Cons mentioned:Setup
new printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer. At first I was having trouble understanding it but now it’s perfect.
I would recommend this to a friend New printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer the buttons on the front of the printer instead of on top, otherwise it is simple to use for us to use.
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine if you only need to print on one side. Would have been better if there was a double sided option.
No, I would not recommend this to a friendWould not connect to Wi-Fi.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I tried the printer refused to connect to my Wi-Fi. I used the app on my phone probably about 30 different times and my phone would connect to the printer and then about half the time it claimed it sent the Wi-Fi credentials to the printer but the printer would never connect. The other half of the time it would just time out and I would have to start over. On my computer I tried two separate computers using both the USB cord and however it would try to connect automatically another 20 or so times each. Once again about half the time it would send the credentials to the printer but then the printer would never connect to the Wi-Fi and the other half of the time it would just time out. When the printer was connected via USB my computer would see it and I could print from it but that defeats the whole purpose of having a Wi-Fi printer so I just returned it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Easy to set up and operate. Definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is everything I imagined it’s works perfectly, set up was a breeze
I would recommend this to a friend - Cons mentioned:Connectivity
I had to go next door to print the return label
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just wouldn't work. I went thru the entire setup and it printed just fine. Wait an hour, and it wouldn't print. Had to unplug it, plug it back in, then it'd work. I uninstalled and reinstalled, would work once, wait an hour, wouldn't print. Made no sense. It just wouldn't print. I tried HPs help chat, there was no option for "It just won't print", they tried to get me to troubleshoot wifi while the printer was showing connected to the wifi. I just didn't work. I have a low tolerance for technology that doesn't perform it's basic functions. This just wouldn't print. And when it did, it was blurry. I literally had to go next door to print the return label for this product, because it just wouldn't print. Good luck if you buy it.
No, I would not recommend this to a friend - Pros mentioned:Price
HP printer review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to for the price. I’m very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Price
Nice printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cheap printer for small business! And it comes with 6 months free ink.
I would recommend this to a friend - Cons mentioned:Setup
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing set up. Lag time between hitting print and it actually printing is so long u wonder if it’s working or not. This is my 4th (and probably last) HP. I expected them to get progressively better, instead each is worse than the last.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Polly.
I’m sorry that your printer was so difficult to set up, and that it has rendered prints so slowly. The lag time you describe sounds puzzling as well as frustrating. I want to help you remedy this problem so you can get the most from the device, so I’ll point you toward some resources I hope will reach that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If print speed does not improve to your satisfaction, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Quality printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. Only missing the fax option. Other then that, it’s all in one. Easy setup
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. My wife uses it as a school printer to print students assignments.
I would recommend this to a friend - Pros mentioned:Price
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for the price just wish it faxed but again does great for the price
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Nice printer, easy to set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice printer, very lightweight. Great quality and easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
good printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer will tell everyone to buy it, it prints great
I would recommend this to a friend - Pros mentioned:Print quality
New printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer it print so so fast it’s the best printer I have owned
I would recommend this to a friend HP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because of the ink refills but I wish I could copy two sides without so much work. lol But I love it
I would recommend this to a friendOffice printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer. Haven't had any issues with it compared to my other printers and I've had it for some time now
I would recommend this to a friend- Pros mentioned:Ease of use
HP4100
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HAS DONE EVERYTHING THAT WE NEED IT TO. EASY TO USE AND WAS EASY TO SET UP.
I would recommend this to a friend