Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- |
- SKU:
- 6404821
Customer reviews
Rating 3.9 out of 5 stars with 5285 reviews
(5,285 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
Rated 2 out of 5 stars
A bit disappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed with this printer. I have yet to get it set up so that it will print all the time. I’m pretty tech savvy so this was disappointing.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has been so difficult to set up and get working properly. The disappointment you express is totally understandable. I can’t tell from your review whether you were able to complete the setup process or you’re just experiencing unreliable performance. Nonetheless, I’ll provide some resources I hope will remedy the situation.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
Nice Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty cool to print from my phone instead of having to go to my laptop and then print it also alerts you when you're long ink and if you join the HP ink club they will automatically send you ink very convenient.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 4 out of 5 stars
okay!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it much, but it jammed the first time I tried to print a test page.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Cons mentioned:Setup
Rated 2 out of 5 stars
Awful set up. Good printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was a nightmare to set up. After downloading HP Smart and trying to follow all prompts, it notified me that it could not automatically download the driver etc. I then followed direction to do it manually, without success. I tried numerous work arounds. No dice. One thing it did was to request a password from my keychain. I tried all logical passwords I had. Nada. I enlisted my firm's IT guru. No way. Finally, at some point a page popped up which seemed to say everything was enabled (although everything else said it wasn't.) My IT guy said try to print something. I did and it did. A lot of time wasted and a lot of unnecessary frustration. Then I tried to sign up for Instant Ink. Not as time consuming, but again I had to backtrack and go to multiple screens before I finally succeeded. Why should two processes that should be routine be so screwed up with totally inadequate step by step direction? And no--I am fairly computer literate. The printer itself seems fine, so far.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up. Same for the Instant Ink signup. I can understand why that would be quite a frustrating experience, so I’ll offer you some resources that I hope will help you have a better experience going forward.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
If you have any questions or concerns, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 4 out of 5 stars
HP 4155e DeskJet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer took some getting used to, but is working well.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy when it is getting ready to print. otherwise does a good job
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly for printing labels for my business
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality, easy to use and set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to set up, works great, compact.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Very Useful and Convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device to have on hand in the home. You can print wirelessly which is extremely convenient. Unfortunately, it doesn’t come with a manual or instructions, so you have to Google anything you need to know.
I would recommend this to a friend Rated 4 out of 5 stars
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is a pain, being forced to use the HP app is not a good experience
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 4 out of 5 stars
College daughter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my daughter College dome use something small and save space
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer all around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Great for photos and regular documents.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend Rated 4 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good……………………..………………………………………………………….,,,……………………..
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
Perfect for my small desk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is pretty compact, and can fit almost any desk type. It makes it very accessible, and the quality of the print is pretty good for the price.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install. Great for my start up business
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
easy setup / frustrating printing proccess
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive owned nothing but HP printers in the past & they have been easy to use. While the setup on this printer is fast & easy using the HP app ….. printing is a *itc* …… printer wont print over wifi & when you send something to the app to print it takes forever to proccess / then errors out part way through the proccess……… i thought this might be a cheaper long term solution to my print needs with the instant ink subscription but going to return it & buy the expensive ink for my old non-instant ink compatible HP printer
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 3 out of 5 stars
Very good, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer especially in ‘quiet mode’ but I could only give it three stars because of the difficult set up and because it loses it’s WiFi connection after a short time and can only be reconnected by switching off and on again. Reading reports on line it seems I’m not the only one with this problem. HP, sit up and take note, do something about it, maybe a software or firmware modification! My instant ink supply arrived within a few days but I haven’t had to install the cartridges yet. The original ones are still going strong (3 weeks use to date)
I would recommend this to a friend Rated 4 out of 5 stars
HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works quite well. Its fullfilling my needs in my home office.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Decent all in one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent all in one for the home. There were some hiccups after the initial set up but once connected, it does the job. Did not read those five stars because once in a while, My device is loose connectivity and then I have to reset the printer to get it going again.
I would recommend this to a friend Rated 4 out of 5 stars
Nice printer/scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like this printer will do everything I'm needing.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend











