Customer Ratings & Reviews

I really like this printer especially in ‘quiet mode’ but I could only give it three stars because of the difficult set up and because it loses it’s WiFi connection after a short time and can only be reconnected by switching off and on again. Reading reports on line it seems I’m not the only one with this problem. HP, sit up and take note, do something about it, maybe a software or firmware modification! My instant ink supply arrived within a few days but I haven’t had to install the cartridges yet. The original ones are still going strong (3 weeks use to date)

Absolutely horrible. I got maybe 10 pages out of this printer. Set up was lengthy, even worse the printer would barely catch the paper to print. Took forever to print and would come out sideways.. Now it won't connect to WIFI and no back up way to connect. Also searched for help on HP website, multiple trouble shooting actions.. Even downloaded a printer wizard, nothing. If I could give zero stars, I would. HP will never see a dime of my money again, so disappointed. Best buy should take this off the market.

Read the reviews after buying & most of them said it was difficult to connect to. I bought it for my sons for college, figuring they are pretty tech savvy they could do it.....it took them a while but they did finally connect to it.

It works well, setting it up took a little time it was worth it

This is a decent all in one for the home. There were some hiccups after the initial set up but once connected, it does the job. Did not read those five stars because once in a while, My device is loose connectivity and then I have to reset the printer to get it going again.

For those that are technically challenged, not a good choice. Dislike the low amount of paper that can be put in the "tray",, difficulty in scanning set up. Positive is the quality of the print product

I hate this printer with every fiber of my being. I wish I could give it negative stars. I've NEVER printed anything on it without having to troubleshoot something. Usually it has disconnected itself from the internet. Other times, it says it's ready but then a printer cartridge has some malfunction. Sometimes I think its still broken and then it'll print 5 minutes later. This thing totally sucks. I rarely print, and now I never print because there's always some kind of error. I bet they charge me for going over my 10 pages this month too when the cartridge kept malfunctioning. I'm going to get something else that works like it should, and then take this thing out in the backyard and introduce it to my Louisville Slugger. I'm not joking. I'll never buy another HP (Horrible Pieceofcrap).

Keeping it easy to add paper is nicer than my old printer. Loading the ink cartridge is different from my old printer so I need to get use to the change.

Very good service and excellent sales team. They answered all my questions and meet my expectations to chose the correct printer

a little complicated to set up and you have to use the app or program to print

A little more complicated to mesh with my Dell computer!

Tired of calling hp they can’t seem to fix the problem.

Printer works great. Its not super fast at printing but it does get the job done. It has the option to sign up and HP will mail ink when you run low. I would recommend for home use

Easy to set up, very efficient home printer. Like the automatic feeder.

My daughter love this printer!! She prints from her phone & computer

The printer prints with good quality but loses connection to computers and double sided printing is a manual feed. I have several HP printers and expected better.

It does what I want it to do. Works fine. I like it

Not bad for the price but struggles to stay connected to my wifi. Also, looks like i cannot scan without using the app.

The printer prints well and I love the ink subscription. That said, in order to get it to connect to my computer, phone and tablet I have to physically unplug the printer and the wifi and then reconnect them. After that I can print from it until I leave it for a time.

So far, the printer is working great. It’s great to print stuff from my phone or laptop without needing to directly hardline my device to the printer.