Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Paper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best paper you can buy, doesn’t jam and good quality
I would recommend this to a friend- Cons mentioned:Connectivity
Very good, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer especially in ‘quiet mode’ but I could only give it three stars because of the difficult set up and because it loses it’s WiFi connection after a short time and can only be reconnected by switching off and on again. Reading reports on line it seems I’m not the only one with this problem. HP, sit up and take note, do something about it, maybe a software or firmware modification! My instant ink supply arrived within a few days but I haven’t had to install the cartridges yet. The original ones are still going strong (3 weeks use to date)
I would recommend this to a friend Updated Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping it easy to add paper is nicer than my old printer. Loading the ink cartridge is different from my old printer so I need to get use to the change.
I would recommend this to a friendGreat printer great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great works amazing I would advise getting another thing of ink before leaving because there isn’t much in there
I would recommend this to a friendNice compact printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great. Its not super fast at printing but it does get the job done. It has the option to sign up and HP will mail ink when you run low. I would recommend for home use
I would recommend this to a friendGood for school and everyday printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the printer is working great. It’s great to print stuff from my phone or laptop without needing to directly hardline my device to the printer.
I would recommend this to a friend- Cons mentioned:Setup
Completely a waste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. I got maybe 10 pages out of this printer. Set up was lengthy, even worse the printer would barely catch the paper to print. Took forever to print and would come out sideways.. Now it won't connect to WIFI and no back up way to connect. Also searched for help on HP website, multiple trouble shooting actions.. Even downloaded a printer wizard, nothing. If I could give zero stars, I would. HP will never see a dime of my money again, so disappointed. Best buy should take this off the market.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Sarah.
I’m sorry to learn that your printer has performed so poorly. I can certainly understand your exasperation, considering you endured a difficult setup process and a malfunctioning document feeder, not to mention extensive troubleshooting with no results. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will meet that goal.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not the easiest to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those that are technically challenged, not a good choice. Dislike the low amount of paper that can be put in the "tray",, difficulty in scanning set up. Positive is the quality of the print product
No, I would not recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price but struggles to stay connected to my wifi. Also, looks like i cannot scan without using the app.
I would recommend this to a friendWorst experience will never buy or recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience I ever had The order was delayed and cancelled without any notification. I I was trying to follow up Where is my order? Then they told me that their shipping career refused to pick up the package and your order is cancelled !! Then I went to the store and was even worse no one cared I was waiting over 30min me and my husband running around the employees to find some one to help us to bring the printer from the stockroom to pay everyone was hiding! Finally when we get our order after staying on the line for a very unreasonable time they ask us to go to another cashier beside the entrance and when we prepared our money to pay they said they don't take cash??? Will never buy again from this location cobb parkway again. No one care! Three weeks passed following everyday to refund my money which not received yet , Very, very, very disappointed there was an option to pick zero star I will do instead of one
No, I would not recommend this to a friendHp all in one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, setting it up took a little time it was worth it
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the reviews after buying & most of them said it was difficult to connect to. I bought it for my sons for college, figuring they are pretty tech savvy they could do it.....it took them a while but they did finally connect to it.
No, I would not recommend this to a friendPrinter issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of calling hp they can’t seem to fix the problem.
I would recommend this to a friendHp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more complicated to mesh with my Dell computer!
I would recommend this to a friendHP Deskjet 4155e
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool unlimited ink deal from HP for six months when you purchase one of their products. I have had no issues with this printer and with HP you know that your documents are secure.
I would recommend this to a friend- Cons mentioned:Connectivity
Decent all in one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent all in one for the home. There were some hiccups after the initial set up but once connected, it does the job. Did not read those five stars because once in a while, My device is loose connectivity and then I have to reset the printer to get it going again.
I would recommend this to a friend just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little complicated to set up and you have to use the app or program to print
No, I would not recommend this to a friendKB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, very efficient home printer. Like the automatic feeder.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love this printer!! She prints from her phone & computer
I would recommend this to a friendGood printer if you can install it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer to replace the old one my mom had. I was ot able to install it. I called tech suport and they could not help. So I bought another Brand
No, I would not recommend this to a friend