Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Good Basic Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. Ink consumption so far seems lower than other similar printers. Excellent printer, especially for the reasonable price.
I would recommend this to a friend good quality prints
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is excellent, very good quality. I bought it in white. It prints all quality and the best ink I can find anywhere.
I would recommend this to a friendreview of hp 4155e printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well off line with cord connected to the computer. paper access is easy however make sure not to load to much paper in order to prevent paper jams.
I would recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Would definitely recommend to anyone looking for one
I would recommend this to a friend- Cons mentioned:Setup
hard to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from Home like most folks. I called my IT folks to remote in and the app did not work. So he said let us the USB cord....which was NOT included. How dumb is that. So now if I cannot get this setup today by 5pm. I will return this to Best Buy.....should have listened to the reviews. This printer needs better setup options! What a waste of my time. \
No, I would not recommend this to a friend Great printer for family use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer replaced an aging printer that no longer served the needs of our family. Instant Ink feature was a selling point in our selection of this item. Working well an we are pleased with it so far. Set up was easy.
I would recommend this to a friendMarsh Eames
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. It does exactly what I need. I have always used HP Products. Have done business with Best Buy for over 40 years.
I would recommend this to a friend- Pros mentioned:Print qualityCons mentioned:Setup
my printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer works well a liitle complicated to set up but once up and running , works as expected. delivery was as stated at the time of sale. excellant
I would recommend this to a friend good for students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not as good as I thought I was hoping it would have more features and fast capability but no
I would recommend this to a friend- Pros mentioned:Print quality
For price it is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my granddaughter’s so for it works ok . It scan good and print good only problem where hold papers it’s small and it jam couldn’t get print untilI I unplugged it started printing
I would recommend this to a friend - Pros mentioned:Print quality
good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little hard to get it setup with the directions in the box. A good printer, quiet, good print quality
I would recommend this to a friend An Upgrade for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought this printer to replace an old printer that doesn't have much capabilities. At first, I was having a hard time setting this printer up. It took me at least 2 hours to set it up wirelessly, and a few weeks to continue the set up that failed the first time. I'm only giving it 4 stars because I've figured out how to not have to set it up again after a few weeks and I like the features (being able to print wirelessly, scan, and make copies). My only thing would've been to have a paper manual for those who are not going to look for it online.
I would recommend this to a friendGreat Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer when my company sent us to work from home during the pandemic and it has been a great tool. Works perfectly for my home office.
I would recommend this to a friend- Pros mentioned:Scanning
it keeps disconnected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the scanning, printing and faxing is excellent but it is very frustrated that everytime I have to print I have to trouble shoot the printer so it can start again or disconnect the cord and wait for 10 seconds to start again. if I leave it on and print today, tomorrow is giving me issue to print again. I want to return it and I had it for only about two weeks
No, I would not recommend this to a friend It Prints…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re desperate, this will work. It will print but it’s slow, clunky and below average print quality. In addition, the cartridges are crazy expensive if purchased in store and an irritating $5 per month if you use the HP insta-ink plan. If you only need to print occasionally, this print is suitable.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Basic all-in-one, gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic all-in-one printer. I use it occasionally, it serves my purpose well. I had a few hiccups during set up, the HP customer service rep was efficient in helping me get it done.
I would recommend this to a friend - Pros mentioned:Price, Print quality
Great but frustrating at times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printing image size adjusts to a smaller size automatically when the actual image is bigger. It shouldn’t do that even though the paper tray has a larger size. There’s no way to fix this than to restart the printer. It becomes really frustrating. Other than that, its a great printer at a great price and love the hassle free instant ink options.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Mandy.
Thanks for the review and description of your experience. I’m glad that you like certain aspects of the printer as well as the Instant Ink program, but I’m sorry to hear you’ve had difficulty with the settings. I can readily understand why needing to restart the printer to set the correct size would quickly become aggravating, so I’ll offer some resources that I hope will help you have a better experience.
First, if you’ve not done so already, I recommend that you look over this guide to printing documents and changing any related print-job settings:
- support.hp.com/us-en/document/c04673480
If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Going Offline
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s okay. But there’s a big problem. First, the on/off button doesn’t work most of the time. Secondly, It keeps going offline. I have to crawl under my table and unplug it and replug it. Sometimes that works. Sometimes I have to reboot my modem in the other room. I did a chat with the virtual agent. I was told they are aware of this and are looking into it. It’s a major hassle.
No, I would not recommend this to a friend Smith printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed my order and the easy set up! The process was very easy and simple. The price was right and reasonable! My items came on time as well!!!
I would recommend this to a friendWorks as should
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good. My wifi disconnects often but that is area issue not printer issue. Just dont put too much paper in feed.
I would recommend this to a friend