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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,285 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good printer for good price, ink is also good pric

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting it up, but geek squad helped, got it started. It is easy to use, prints well. Glad ink is not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average, gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. You get what you pay for, I have definitely used better printers and those are of course more expensive. Relatively easy set up, but it would not connect to my computer for some reason (think it is an issue with my computer not the printer) and had to buy a usb a-b cord to make it work. You need the app on your computer to use it as it doesn't have buttons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this product, just what I was looking for , ink isn’t expensive, size is perfect not to wide or large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product thank you best buy for the values in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent necessary for use at home by the family. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good printer it is useful and smart but a little bit slow for me

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the printing is good. It is a compact printer does not take up that much space. I would recommend to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely fast and easy to use. the fax take a little getting use to but it is great. I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy only if you know HP printers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an HP3630 Deskjet which had several years of hard use and because it has some neat additional features which I could use and because it comes with a couple of ink cartridges and on sale, it's about the same as just the ink cartridges, especially considering HP's free replacement cartridge program. And generally I've been quite happy with it over the past month or so that I've had it. HOWEVER, the installation/set-up instructions are realistically non-existent. Fortunately, having had HP printers in the same family, which actually have accessible instructions, I was able to get it set up -- including getting it to print via WiFi -- without humungous difficulty. Otherwise, if you don't already know how to connect an HP printer, or know someone who does, be prepared to spend an absurd amount of time in guessing and hoping. There IS a useful app to help, if you can find it. It's called HP Smart, which clearly identifies it as a printer set-up app. (/s) I have no idea whether it works if you do not have an HP computer. It will work off a cellphone. That said, once set up the printer does what it is supposed to do, and the plan whereby HP automatically sends you replacement cartridges is nice. Incidentally, HP has a useful community-oriented user support set up which does work when your HP laptop or printer breaks down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this HP DeskJet 4100E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer which was easily installed and has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my business and this was perfect to fit in my small office. It was a little difficult setting up but once I did it has been working like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Deskjet 4144e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how good my Printer works. And I love how much ink it can hold it's way better than my old Printer than the Canon one I had. I would Recommend this Printer for my family and Friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrade to the HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret I did not spend 40 dolkars more. This printer I purchased grates on my nerves as it is truly slow and not quality printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I should've spent the extra $100

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use or troubleshoot from device itself as what I was used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Change is Not Easy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bumpy start with my new printer, but am now totally in love with it. It is fast and accurate. Can't ask for better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    A big paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer produced a great color print right after set up. Set up was incredibly easy. I've tried to print multiple times since set up with no luck. The printer is never found on the network.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad to hear that your printer was easy to set up and that it produced a good color print, I’m sorry to hear that it stopped printing soon after that. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    HP Desk Jet 4155 Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little home office printer for small job printing. Copies are clean and clear. Larger jobs call for a trip to a copy/print shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice home prinzer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer for a home office. I like that you can sign up with HP and they will send ink when ready

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a pain in the butt when I used it for the 1st & 2nd time. Not sure what changed but it all of the sudden started working. Now works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the price, I got in on sale for $66. Need a second printer for a home office and it does everything I need.

    I would recommend this to a friend