Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Good, when it works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is awesome, when it works. The problem is not so much the printer, but the very unpredictable HP Smart (dumb) application. Whether it works or not, varies from day to day and is based on the position of the moon. Like most software nowadays, the application is likely written and updated by a part-time developer working for peanuts. A Cannon or Brother printer would likely have the same problems. We just need to deal with it.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and a description of your experience so far. While I’m glad that you like certain aspects of your printer, I’m sorry to hear you’ve encountered such difficulty with the HP Smart App. I can certainly understand why that would be an aggravating side note to a device that otherwise provides what you need. I want to help improve your experience, so I’ll direct you to some resources aimed at reaching that end.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution or identify potential workarounds. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
My HP
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the right printer for me and what I needed associates were very helpful.
I would recommend this to a friend- Cons mentioned:Connectivity
Internet problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect this printer to our Xfinity internet after much effort and returned this item.
No, I would not recommend this to a friend T.C.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a printer so I can have to print out what I need instead of going to the library and I am enjoying my printer.
I would recommend this to a friend- Pros mentioned:Print quality
HP DeskJet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting my computer and the printer to talk to each other initially. But I am very happy with how it works and the quality of the print.
I would recommend this to a friend Good printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Only downfall is I have to replace the ink… a lot
I would recommend this to a friendHp best printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer work awesomely good and help me a lot with fax problems basically can do anything at home with it
I would recommend this to a friendI love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this printer. It works good for what I need it for.
I would recommend this to a friendna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer serves my purposes. Good purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Average, gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. You get what you pay for, I have definitely used better printers and those are of course more expensive. Relatively easy set up, but it would not connect to my computer for some reason (think it is an issue with my computer not the printer) and had to buy a usb a-b cord to make it work. You need the app on your computer to use it as it doesn't have buttons.
No, I would not recommend this to a friend - Pros mentioned:Print quality, Size
Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this product, just what I was looking for , ink isn’t expensive, size is perfect not to wide or large
I would recommend this to a friend Upgrade to the HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret I did not spend 40 dolkars more. This printer I purchased grates on my nerves as it is truly slow and not quality printer
No, I would not recommend this to a friendNo issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super ! Work and no issues for 1 year so far. Not printed a lot but so far cartridge still (original)
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
good printer for good price, ink is also good pric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble setting it up, but geek squad helped, got it started. It is easy to use, prints well. Glad ink is not too expensive.
I would recommend this to a friend HP Deskjet 4144e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how good my Printer works. And I love how much ink it can hold it's way better than my old Printer than the Canon one I had. I would Recommend this Printer for my family and Friends.
I would recommend this to a friend- Pros mentioned:Print quality, Size
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the printing is good. It is a compact printer does not take up that much space. I would recommend to buy.
I would recommend this to a friend Buy only if you know HP printers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an HP3630 Deskjet which had several years of hard use and because it has some neat additional features which I could use and because it comes with a couple of ink cartridges and on sale, it's about the same as just the ink cartridges, especially considering HP's free replacement cartridge program. And generally I've been quite happy with it over the past month or so that I've had it. HOWEVER, the installation/set-up instructions are realistically non-existent. Fortunately, having had HP printers in the same family, which actually have accessible instructions, I was able to get it set up -- including getting it to print via WiFi -- without humungous difficulty. Otherwise, if you don't already know how to connect an HP printer, or know someone who does, be prepared to spend an absurd amount of time in guessing and hoping. There IS a useful app to help, if you can find it. It's called HP Smart, which clearly identifies it as a printer set-up app. (/s) I have no idea whether it works if you do not have an HP computer. It will work off a cellphone. That said, once set up the printer does what it is supposed to do, and the plan whereby HP automatically sends you replacement cartridges is nice. Incidentally, HP has a useful community-oriented user support set up which does work when your HP laptop or printer breaks down.
I would recommend this to a friendFast delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but very different than old printer. Took a while to figure it out.
I would recommend this to a friendGreat Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was exactly what I needed. In the past when items or product was purchased that needed to be returned, Best Buys return policy was effortless, warm and friendly.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great printer for the family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is extremely fast and easy to use. the fax take a little getting use to but it is great. I would recommend it to anyone!
I would recommend this to a friend