Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- |
- SKU:
- 6404821
Customer reviews
Rating 3.9 out of 5 stars with 5281 reviews
(5,281 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great All-In-One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using another all-in-one printer from HP for the last 5 years, and it was time to replace. The printer was super easy to set up, and I really like the HP smart phone app, which is a big improvement from my previous model. In addition, the printer is much smaller and fits better in my current space. There is a "Quiet Mode" which is great while I am on the phone, since the old printer was very loud and people could hear it. The only thing I don't like is the paper loading in the back. I am used to having a tray, and it took me a while to get used to it. If not for the paper tray, I would give it a solid 5.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
HP is a family printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too shabby! We wanted a printer that could be used from our iPhones without breaking the budget. This HP connects rather easy but it took a while. So far so good!
I would recommend this to a friend - Pros mentioned:Price, Print quality
Rated 5 out of 5 stars
great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a printer that does print fast and have a great price , so a find this one that does all and plus . Im very happy .
I would recommend this to a friend Rated 5 out of 5 stars
na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer serves my purposes. Good purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 5 out of 5 stars
Hp 4100e printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this Hp smart print has really done a fine job. The performance has been great.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Simpler gadgets, please come back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so disappointed with this printer. I have to restart and set up the wig connection every time I turn my printer back on. Then I have to get an app in order to set it up cuz it doesn’t come printed instructions anymore. Also, there’s no basic cord that you can connect from your computer to printer for times when your printer/WiFi is acting up. I wish I can return it but I’m so upset and fed up I’ll probably just end up throwing it in the trash. Nobody should waste this much time on getting their printer to print. And what if I didn’t have WiFi?! I’m not the biggest fan of this. Simpler gadgets, please come back.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can understand why the need to frequently reset the printer would quickly become exasperating, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 2 out of 5 stars
Bought because there was no other option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer. Complicate to install. Force you to install their app on your PC or phone. 200 MB app; basically bloatware with constant nagging at you to sign up for a subscription. Totally obnoxious. They give you as usual a starter ink cartridge, so you can spend another $30 soon after. If you are not using a lot your printer, you will have to change the cartridges even if not used a lot as they dry and don't work anymore..
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you find your printer’s software disquieting and that the ink cartridges you’ve bought have not worked after a time of disuse. I want to help you resolve the issues that you can, and also get the most from the device. With that in mind, I’ll offer some clarifying information as well as some resources I hope will help.
First, the ink cartridges should not dry out after reasonable periods of idleness. One factor that can change this involves how you shut down the printer between uses. If you do shut down the device, always use the power button to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with anything – or more input on why your ink cartridges might be drying out – I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing the job! Not sure what else i can say about it.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Small but a workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not be fooled by the size. This small compact printer does exactly what you would expect from the more expensive models. Doesn't take up much space and looks good.
I would recommend this to a friend Rated 2 out of 5 stars
Good, when it works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is awesome, when it works. The problem is not so much the printer, but the very unpredictable HP Smart (dumb) application. Whether it works or not, varies from day to day and is based on the position of the moon. Like most software nowadays, the application is likely written and updated by a part-time developer working for peanuts. A Cannon or Brother printer would likely have the same problems. We just need to deal with it.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and a description of your experience so far. While I’m glad that you like certain aspects of your printer, I’m sorry to hear you’ve encountered such difficulty with the HP Smart App. I can certainly understand why that would be an aggravating side note to a device that otherwise provides what you need. I want to help improve your experience, so I’ll direct you to some resources aimed at reaching that end.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution or identify potential workarounds. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
HP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great product and I love the fact you get 6 months worth of free printer ink.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Internet problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect this printer to our Xfinity internet after much effort and returned this item.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it! Work and home units
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great! I keep the phone and my printers on the same wifi network (necessary!) and it makes printing easy.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 5 out of 5 stars
printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like this printer for the price paid it does most job as a regular size printer
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
New Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact printer. Easy to set up and operate. Clear printing.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer that can works fine the hp ink program is great
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works as supposed to do. No issues so far.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Scanning
Rated 4 out of 5 stars
Good all in one for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good all in one for my home use. Scanning, copying and printing. fits perfectly under my desk and the accompanying software is fairly user friendly and easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
HP DeskJet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting my computer and the printer to talk to each other initially. But I am very happy with how it works and the quality of the print.
I would recommend this to a friend Rated 1 out of 5 stars
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works reasonably well as a printer only. If you want to scan documents DO NOT BUY THIS! Even though it's sold as a scanner, there is no way to scan documents from the item. Instead, you'll have to download the HP app, login in with your password, and then try to operate the scanning feature from the app on your phone. If you live alone, this might work for you. If you have other members of your family that want to scan, they will not be able to do it unless you give them your phone and let them navigate through the frustrating app in an attempt to figure out how to scan. This all could have been solved with a "scan" button on the actual unit, but apparently this was too costly for HP. Look elsewhere if you want a printer/scanner. This one is frustratingly complicated. I've had it too long to return, so it's going into my trash can tonight.
This review is from HP - DeskJet 4155e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend











