Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Good Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for our use. Very nice for pictures and/or copying or printing
I would recommend this to a friend- Pros mentioned:Ease of use, Print qualityCons mentioned:Connectivity
A big paperweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer produced a great color print right after set up. Set up was incredibly easy. I've tried to print multiple times since set up with no luck. The printer is never found on the network.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear that your printer was easy to set up and that it produced a good color print, I’m sorry to hear that it stopped printing soon after that. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Quality rated HP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer for everyday use! Quality of print is amazing, and size is perfect for my computer table . . .
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer for the price.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old HP printer died but this ended up an even better purchase. Had it for a year so I can better judge its performance. Fairly easy to set up and install with my desktop. I don't print very often but I like the ease of use and even better is the fact the it doesn't eat up ink like my old HP. Ink cartridges' are expensive but this printer doesn't use the same volume of ink and saves me money. I'm happy and satisfied.
I would recommend this to a friend Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the printer every day for a month and it is a work horse. PS The ink cartridges are a little less expensive.
I would recommend this to a friendGreat printer! Instant Ink is a money saver!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer for my work/school work. Instant Ink is an amazing service to have! I believe this service is a must have! Great printer overall!
I would recommend this to a friendThis is not the one.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre printer. You have to buy a monthly subscription to use it. Runs out of ink quickly.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Price
HP Desk Jet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one printer has everything I need at a decent price point. So far it has been easy to use, and works well.
I would recommend this to a friend Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but I don't like the way paper is fed. However, I rarely make copies so it is fine for what I do.
No, I would not recommend this to a friend- Pros mentioned:Print quality, Size
HP DeskJet Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is working just fine and is exactly what I needed. Just the right size. Ink is also reasonable.
I would recommend this to a friend Good printer: no cable, ink by mail.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a device that allows me to print from my cell or from my lap top without cable, directly over the internet. Also there is a plan that I receive the ink through the mail every month.
I would recommend this to a friendMy Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it has performed wonderfully! It's my first time buying from Best Buy.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy start up. Works great. HP is my go to printer. This was a gift as my HP is still going strong after 5+ years!
I would recommend this to a friend - Cons mentioned:Connectivity
Good printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great printer for the price. It is bigger than I pictured and has connection issues. But all I do to fix is unplug and it resets. So far no complaints
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is perfect for home and office. Color is brilliant and sharp. Easy to set up and get printing right away.
I would recommend this to a friend - Pros mentioned:Ease of use
Scanner is noisy and constant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer installed in minutes. Only problem I have is the scanner makes initializing noise constantly. Plus I wish the printer had an ethernet port
No, I would not recommend this to a friend Follow set up instructions
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Need to make sure the printer is linked to computer with wifi.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent item, love buying at best buy. The always have the best products
I would recommend this to a friend- Cons mentioned:Connectivity
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to set up and for some reason it keeps going offline so when I want to print I have to set it up all over again but other than that it works fine
I would recommend this to a friend HP priner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good printer--better than our last one but still not up to the usability of older printers.
I would recommend this to a friend