Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
Its good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is good once you understand how to set it up. Could be more user friendly or included better setup instructions. Now that its setup its good.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Quick to set and use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer to ship to a relative in need and couldn't bet the price or the ease to get needed documents send out.
I would recommend this to a friend Good Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for our use. Very nice for pictures and/or copying or printing
I would recommend this to a friend- Pros mentioned:Print quality
Decent printers for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used as printer but quality appears to be good. Some challenges setting up printer wireless connection via the HP web application but now good to go. Have not tried scan or copy yet. Does sometime show nor ready with paper loaded on one PC and not another so have a few quirks to deal with. Time will tell how good printer really is but seems ok for the price
I would recommend this to a friend - Pros mentioned:Print quality
HP printer Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer,was a little challenging setting up. After setup,tested and worked. Prints well and fast. Easier to setup with phone than with computer.
I would recommend this to a friend - Cons mentioned:Connectivity
Unreliable wifi to print- would not reccommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer only worked 1 out of every 2 times I tried to print. Even when my phone and laptop were connected properly to wifi, it wouldn't connect to print. I tried troubleshooting a million ways and got nothing from this printer. It worked the first few days I got it and since then has been completely unreliable and a huge waste of money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so unreliably regarding wireless connectivity. I can certainly understand why this would be an aggravating start to owning the device, especially considering you’ve done so much troubleshooting. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources aimed at making that happen.
First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase HP products and I always purchase from Best Buy. I have never had a problem with Best Buy.
I would recommend this to a friendDeskjet 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer deskjet 4155e is good for the price. I was a little confused about why it was difficult to get hooked up. The tech support got it up an running.
I would recommend this to a friendHard to connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult for setting up. Had to get help,and he had problems...
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy, because it’s so easy to use and I can print since my couch
I would recommend this to a friend My Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it has performed wonderfully! It's my first time buying from Best Buy.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use and manual has very little information in it. Manual do not show you how to use all 3 functions.
No, I would not recommend this to a friendIt works but isnt the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok does everything but little confusing and little frustrating to figure out at times
I would recommend this to a friend- Pros mentioned:Ease of use
Great value, easy to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to connect to my devices. My only complaint- no instructions to really explain operating panel functions other than basic info.
I would recommend this to a friend printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was slow on wireless so i plugged it in. My Wi-Fi keep shutting off on my computer when I tried it wireless.
I would recommend this to a friendHP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Performs well and a good price. Delivered on time and in great shape.
I would recommend this to a friendHp Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially super difficult to connect and use. After speaking with help support, I was able to get everything going. I’m super technology savvy. I was close to returning it.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a larger printer but this printer will take care of all my needs. Easy to use and functions well
I would recommend this to a friend Follow set up instructions
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Need to make sure the printer is linked to computer with wifi.
I would recommend this to a friendDeskJet 4100 not as good as ENVY 5400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not nearly as good as my previous HP printer. This printer was hard to set up and hard to get operating.
No, I would not recommend this to a friend