Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this printer is working properly and fantastic. With my computer, my phone and the App as well.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Best printer for Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price for a best printer, money can buy, highly recommend for first time home users.
I would recommend this to a friend - Cons mentioned:Setup
review of printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little difficult to set up, also color ink cartridge was faulty, was supposed to get a replacement but it didnt happen,
I would recommend this to a friend drinks ink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent printer, but everytime i go to print i need ink. it seems im always buying ink for this printer. it eats ink. i only use it maybe once a month.
No, I would not recommend this to a friendJus okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an okay printer. Nothing amazing. Just basic. It does its job.
I would recommend this to a friend- Cons mentioned:Connectivity
Not Very Versatile.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be wary of this printer. Though the spec sheet states there is a USB port, HP has removed it and is strictly wireless. It did not connect directly to my iPhone, I would have to have a home network and where I was using this, I did not have a network. I was able to return it, that was the highlight.
No, I would not recommend this to a friend Great for college student.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter to use in her sorority room at college. Works great.
I would recommend this to a friendmr. so happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer does everything it that is required in my field of work , so happy i bought it.
I would recommend this to a friend- Pros mentioned:Print quality, Size
Fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast small and easy to use I like the shape not too big it does the job perfectly great quality
I would recommend this to a friend Love shopping at Best Buy’s!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for two weeks. So far I have printed from my iPhone and have scanned about 10 pages of documents. So far, so good!
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer highly recommend for the price!!
I would recommend this to a friend- Pros mentioned:Size
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fits in a small area, prints a little slow but serves the purpose. Wired directly to the computer so no need for WiFi.
I would recommend this to a friend Good products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase. Works well for my needs.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Good quality. Fine printing. Good paper storage and speed.
I would recommend this to a friend - Pros mentioned:Print quality
Poor WiFi easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection is spotty and feeder is not the best for larger printing jobs - good for small printer jobs for home use
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a lot of trouble trying to set up the printer. /we were subjected to long waits for assistance and when we did get assistance it was not effective. We eventually returned the printer. Our computers could not recognize it. It did not work wirelessly.
No, I would not recommend this to a friend Find a Different Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself some hassle and don't buy this piece of junk. The idea of an app controlling the printer wirelessly from anywhere sounded great, and on the rare occasion it did work that was convenient. I read reviews of people having trouble with the printer/app combo and figured it was old people not knowing what to do. I'm in my early 30's and very technically savy, this app is a piece of junk. And without the app you can't do anything with the printer. It never connects easily, there's always a ton of hassle getting things to print or scan. The app crashes constantly or gives error messages without clear solutions. It also won't let you scan to the app on a phone despite specifically saying that it does in the product description. Stay clear of this printer until they make a functional app
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Steve.
I’m sorry to hear you’ve encountered such difficulty using the HP Smart App. It’s no surprise that you seem to be at your wit’s end, considering the challenges to describe with basic usability. I want to help you improve your experience with the printer, so I’ll direct you to some resources aimed at making that happen.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
Regarding the scanning feature you mention, I’m not sure whether that’s possible or whether any workaround exists. For that – and if you’re still having difficulty with the app – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Happt to copy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the cost.Out standing sales people with good knowledge and good sales skills.
I would recommend this to a friendWhite Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great. Have moved across multiple states and still no problems. Have the Instant Ink program also.
I would recommend this to a friend- Pros mentioned:Price, Size
Easy set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this copier, scanner and fax. It much smaller than the usual ones. Great price as well
I would recommend this to a friend