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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,285 reviews
  • Rated 5 out of 5 stars

    4155e printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I had to have my son teach me how to download help to get it set up...he went online to find the information but we're all good :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, quite and so easy to handle! love the Bluetooth option I can print from my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Works perfectly for me. I recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed and has been working fine since then.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved HP Products, I do have to say that am not to satisfied with how this one prints. I hope is just my settings or something that am doing wrong, but when I print something out it looks blurry and not very clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! I love being able to print from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanning

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, clear and colorful prints. Huge ink reserve. Easy scanning and wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item works great worth the price I highly recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk (and not "small")

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in February 2023. It worked a few times for copies but never seemed to work from computer despite being attached. Today I tried again to print a download. Push the printer icon and print comes up but only lets me save (already saved) and despite multiple tries, never actually prints. Had an old HP for years that did everything, even real photos. Nothing electronic is close to earlier standards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    White Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great. Have moved across multiple states and still no problems. Have the Instant Ink program also.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 3 out of 5 stars

    DeskJet 4155

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of problems set up and connecting to computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love shopping at Best Buy’s!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for two weeks. So far I have printed from my iPhone and have scanned about 10 pages of documents. So far, so good!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not Very Versatile.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be wary of this printer. Though the spec sheet states there is a USB port, HP has removed it and is strictly wireless. It did not connect directly to my iPhone, I would have to have a home network and where I was using this, I did not have a network. I was able to return it, that was the highlight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best printer for Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a best printer, money can buy, highly recommend for first time home users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for students it doesn’t take up much space and has easy access

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    review of printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little difficult to set up, also color ink cartridge was faulty, was supposed to get a replacement but it didnt happen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always have the best deals and products no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer that works fantastic with the Wi-Fi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it printed 1 time and stopped and hasn't printed since.I bought the insurance plan for it but was told they don't work on printers.I also could not return it because it was past 14 days.The only thing they(best buy) could do is to send a geek squad member out to my home to see what they could do.I said fine,then they informed me it would be 99.00.But what about the warranty i asked but house calls are not included. all of this conversion took place on the 15th day,one day late for returns.personally,i think this whole thing is rigged against the consumer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry your printer has stopped working, and that you’ve encountered such difficulty with the seller and the protection plans you purchased. Your dismay comes as no surprise here. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will make that happen.

      I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - had a time finding HP Smart to use scanner.

    I would recommend this to a friend