Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last HP printer lasted 15 years,,,,i wanted to try the print via Bluetooth but was afraid i couldn't figure it out. No problem,,,,love it.
I would recommend this to a friend- Cons mentioned:Connectivity
Okay product for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price, but sometimes has a hard time connecting to the WiFi.
I would recommend this to a friend Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was suer happy with this printer. Excelente product.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the printer, it is easy to set up and work via Bluetooth. Works great for small jobs not recommended if you print a lot.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Amazing printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one of the best printer I use so far and work very fast and very easy to install
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Excellent printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so easy to use, and I love the print quality! Thank you very much!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Excellent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my kids for home schooling. Easy set up, easy to use. Excellent printer!
I would recommend this to a friend HP is my first choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, great price I love HP branch HP nice design and durable products
I would recommend this to a friendNot ideal for scanning photos
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this primarily for the table-style scanning ability. It is not a good quality scanner unfortunately. If scanning is not important to you, this may be a good selection but as a scanner of photos, it leaves a lot to be desired.
No, I would not recommend this to a friendReliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer -had for over a year now...has worked flawlessly; it is rather big though-FYI
I would recommend this to a friendHP Deskjet 4155
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine quality on color - copying is sharp - I have not yet tried to scan ... Quiet - HP Technical was great at setting it up
I would recommend this to a friendPrinting on both sides
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are features that my other HP printer had, like printing on both sides.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and not as big and clumsy as other big copiers. Takes up little space.
I would recommend this to a friend - Pros mentioned:Price, Print quality
HP printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, good quality prints, reasonable price, gets the job done!!
I would recommend this to a friend no good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it printed 1 time and stopped and hasn't printed since.I bought the insurance plan for it but was told they don't work on printers.I also could not return it because it was past 14 days.The only thing they(best buy) could do is to send a geek squad member out to my home to see what they could do.I said fine,then they informed me it would be 99.00.But what about the warranty i asked but house calls are not included. all of this conversion took place on the 15th day,one day late for returns.personally,i think this whole thing is rigged against the consumer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has stopped working, and that you’ve encountered such difficulty with the seller and the protection plans you purchased. Your dismay comes as no surprise here. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will make that happen.
I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
New Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed and has been working fine since then.
I would recommend this to a friend- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Frequently will not connect to my devices. My phone says it's connected to the printer but when I go to print it says it can't locate the printer. A lot of time spent re-connecting it and this time, it simply will not connect. Spare yourself. Stay away from HP>
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection. I can easily understand why the frequent need to reconnect the device would be exasperating. I want to help you remedy this problem, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the connectivity problem remains, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Just is not able to do 2-sided unless sitting near by to flip page over. Otherwise, great product.
I would recommend this to a friend What a Pain......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was assured from a Best Buy rep that this was compatible with my Samsung Chromebook and it was a simple setup. WRONG....... my son and grandson spent hours talking to a HP rep. Finally, after spending hours and I mean hours over a period of days, we got it to print. I left everything exactly as it was and went to sleep, guess what? the next day it wouldn't print, back to the HP rep. and after doing everything he said while still on the phone it still wouldn't print. The HP rep said I could get a cord to connect the printer to the chromebook and that they were universal so it didn't matter which one I got, guess what? WRONG again. After hours of researching, asking questions, waiting for answers, I finally ordered one from Amazon and if that doesn't work my son who's in charge of a large IT Dept. in Florida will be visiting and if he can't get it to work it's going back and it's the last purchase I'll ever make from Best Buy!!!!!!!!!
No, I would not recommend this to a friendGreat
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and never had issues with this. Came along with with Cartridges as well
I would recommend this to a friend