Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Print quality
Easy to use printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and easy to use. I print wirelessly from my iPad with no problem.
I would recommend this to a friend - Pros mentioned:Scanning
All that shines is not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice printer. The only downfall is the time it takes to print one sheet of paper. As long as it takes you would think it is little elves creating the document in there. Copying and scanning are excellent though. So if u need to print fast this is not for you, but a quick scan or copy is ok.
No, I would not recommend this to a friend Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow. Returned it. Wasn’t easy to print from the phone, it didn’t print both sides automatically.
No, I would not recommend this to a friendugh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we tried to get away with a low price replacemt. that was a mistake.
No, I would not recommend this to a friendGreat scanner/printer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little printer is perfect for scanning and printing! I needed it for ADF scanning and it is perfect!
I would recommend this to a friend- Cons mentioned:Setup
Printer and scaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very hard for everyone to instal . But the printer and scaner for both in this price is good. Thanks bestbuy
I would recommend this to a friend - Cons mentioned:Connectivity
Horrible printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse printer I ever owned. Not only does it not stay connected to your wireless it is almost nearly impossible to connect it to wireless. I used it twice and now it will no longer connect again.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Love HP Products - But, This One A Challange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned HP laptops and printers for years, and a loyal customer to them despite my frustration about their exorbitant prices for printer ink cartridges. I purchased this HP all-in-one printer for my 81 year old mother, and I finally just gave up (for her) and returned it. This printer is wireless only (no USB direct connect option). While to the tray to load paper was not easy to do, and the other tray to place documents for scanning and copying was way to sensitive in recognizing, the worst part was the wireless connection continually dropping. This required having to unplug the printer and replug into power to reset and connect. Again, I am a loyal HP customer, but this printer was an anomaly in my purchase experience of their products and had to bail out in order to not have to run to my 81 year old mothers house over and over to help her.
No, I would not recommend this to a friend HP
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer as always from aaHP, all My printers are HP.
I would recommend this to a friendNot the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its noisy and not user friendly. I am use to a display panel. Its serves it's purpose otherwise
No, I would not recommend this to a friendA step below
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well through the HP app but don't expect much from just wifi connectivity. Go with the cheaper printer.
I would recommend this to a friendPrinter Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was purchased as a replacement for our old one. It amply meets our needs and the purchase price was right in our budget.
I would recommend this to a friend- Pros mentioned:Print quality
prints well enough but does so painfully slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.print quality is good, however it prints very slowly so it is frustrating when you need to print multiple pages
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this HP product. I am returning this piece of crap it does not work. I have been unable to get this wireless printer to sync to my computer to make print or scan. It won't even work with a cord plugged directly into my computer which it did not come with.
No, I would not recommend this to a friend Finally can print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as far as i know. Haven't used it much yet. Was a great price.
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this printer full of features.
I would recommend this to a friendTAURUS50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and efficient. The paper is good and the ink pack was a great deal. Will buy at Bestbuy all the time.
I would recommend this to a friendBad design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reproductions were OK. It just took forever to print them. And I mean forever. But the worst thing about it was the top. When you lifted it, it wouldnt stay put. And it was so heavy that it crashed down on the glass screen. Huge engineering issue. Only a matter of weeks before something breaks.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered trouble with your printer. I can certainly understand why slow print speed and the issue with the scanner lid that you describe would be cause for concern. I want to help you resolve the situation, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Next, I can’t say for certain what’s happening with your printer’s scanner lid, but I believe it deserves further investigation. I recommend that you contact us directly so we can help you assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP SMART
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer its a perfect fit for a home use. Excellent product for a business use also.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Was readily available to purchase.
I would recommend this to a friend