Customer Ratings & Reviews

Doesn’t want to print consistently. May be a problem on my end, but I’ve used other printers that are much easier to use than this. Print quality is great and in terms of performance, is what I expected from a cheaper printer

great investment for my small business, work great with the Cricut and for making stickers.

Nice to have a printer that I can print to from multiple sources. And the fact that its wireless is just a huge plus.

I purchased this printer/scanner for my home office. It was a great buy! Exactly what I needed.

perfect and easy as usual from best buy all products

Good printer, it does the job. I like that is also has a scanner

Great price, great printer!!! Would definitely recommend.

Shipping came super fast! 10/10 product. 100% worth your money!

Paper gets stuck when you print more than one page. Even using HP paper

Had a problem with installation, had to have tech do it. Was here for hour. Satisfied with Printer. About the delivery: whoever delivered it placed it on the steps where it could of been stolen. It was on a Saturday and just luckily I had to go out and saw it. I have a large porch, the door being out of sight of the street where most delivery people place things. This could have been a money problem for both parties. Clinton L Dove

What you need when your old printer dies when prepping tax paperwork!!! Nice printer, and other than issues on my end with Wifi setup, works well. Had to contact support multiple times to try and fix the wifi issue. Tech support people were great. Only downside seem to be the paper feeder. Always looks like paper is going in skewed and will jam.

Paper got stuck on the very first try, it took me some time to get it going

very hard to set up without program disk paper feeder didnt work on first couple of times but prints good

Can’t get information light to go off. Can’t get firmware updated.

For starters you need to download an app to use this printer. If you don’t have the paper alignment correct from the back of the printer, you paper won’t print. So make sure the tab that sizes the paper is snug and close the your paper. Other then that, printing is a breeze. Paper goes in the back comes out in the front so it hasn’t gotten jammed on me once. I love the document feeder for scanning. Overall this printer is better then my last one so I’m happy !!

Just got this HP printer. An upgrade to my other HP printer Can’t set up on my own and will call HP tomorrow for help

The print quality was fine, as I would expect from HP. However, it does this annoying "deep sleep" phase where it doesn't do anything until I randomly unplug it and it MAY choose to start.

I like HP and was replacing mine that the bands gave out. Color nice, print nice and that's it. Bluetooth really isn't for this printer. Go without printing and you have to reset the power to wake up, you have to be wired up. Ink cartridges are small so printing is limited before refilling or buying new ones. Would love to have my officejet 4560 back.

Prints well, easy set up, works well. Fast delivery and is as advertised.

Easy to set up if not using wireless. You don't get Instant ink that way but since I don't print much that is not an issue. On the slow side and if you don't extend the flap on the paper output tray - which does stick out and looks like it could easily break - the paper flies to the floor. So - good for my purposes which is occasional low volume printing