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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,285 reviews
  • Rated 5 out of 5 stars

    great!!!!!!!!!!!!!!!!!!!!1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Printer. We have 4 computers connected wireless to this printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Jerks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer would not work. Was a waste of my time making the purchase.HP would NOT help at all. I told them that the printer would not work and asked for their assistance. They ignored me. I returned the printer and am about to return the ink. PLEASE NOTE: Best Buy was NOT the problem here. They did everything they should have done. HP was the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose something else

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe this is an HP product. It is the poorest quality printer I have even owned, and that includes my first one in 1974, a dot-matrix one. The first time I used it, it jammed and produced streaks and skips.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a dreadful time with your printer. I can wholly understand why experiencing a paper jam as well as prints with streaks and skips on the device’s first use would be a poor start to ownership. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will make that happen.

      I recommend that you contact us directly so we can assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    no absolutely not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i knew i needed a SUBSCRIPTION to use this item - after the first couple months it went into the closet and ive just been using my family members printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    would not buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok so i am not that happy with this printer. it will not scan any document and the printing speed is ridiculously slow. it cam reset to select glossy paper and i changed settings to plain paper and it is a bit faster at printing but i still have issues with scanner. it says im connected via usb but that is impossible because i t is connected via wifi as no usb cable came with it. i have tried trouble shooting and it finds nothing wrong. i find this highly frustrating being that my child needs to scan his homework in and send it ti his teacher. i now have to go to ups to have it send every day which is expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Quality product for good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to pair with. Prints in color if needed with very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a printer for her work space in the den.She loves this HP printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job keep up the good work!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Quiet, efficient and perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer as long as you know how to connect correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dobber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a old HP printer. Took some time to figure out how to load the paper correctly. Very little information comes with it. Ink cartridges load easier than the old one. The old printer kept going offline and this was has once. Did a driver update the other day and I hope that takes care of that issue. Just a basic printer that does it's job well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bare bones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it prints and scans, but cant flip the page for double side printing or scanning. It only holds 25 sheets of paper. Only bougt because my old hp quit and i needed something for work and all other reasonably priced printers were sold out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer that I would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wireless printer , so easy to print from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product easy to used the ink cartridge free for 6 months that very important.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the price. Easy setup and connection. Prints well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I've bought at least a dozen...this is the best by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks good. Set up by Toltec great job by Chris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer I recommend buying this item. Works great

    I would recommend this to a friend