Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't connect this printer to any of our phones or laptop computers. It's been nothing but a headache from the beginning. They need to be more specific in the details in describing this pain of a printer!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected to any of the mobile phones or laptops on your network. I can certainly understand why that would be a frustrating start to owning the device. I want to help you get the printer connected and working to your satisfaction, so I’ll offer a resource and some information I hope will accomplish that goal.
I can’t tell from your review why the device has not connected like it should, but I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts who can help you with connectivity – or to access user manuals, troubleshooting guides, how-to documents and software updates specific to your printer – visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
HP Desk jet plus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being my first printer I'm impressed with this one. For the price too you can't beat it. I just needed this for copies for my projects i mail out and this printer is easy for me. It does a lot more but I still need to learn. Definitely worth the money.
I would recommend this to a friend Hp Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer I have ever bought set up was very easy.
I would recommend this to a friend- Pros mentioned:Print quality
Only as good as the low price tag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for some quick little home print jobs. I didn’t want to spend a lot because I only need it for a short time. It is good enough for that; minimal jobs. I would not recommend it for long term use.
No, I would not recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I love that you can print from your phone via wifi.
I would recommend this to a friendWorks Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered for an employee and she says it works great!
I would recommend this to a friendA good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great printer except the paper tray is too small
I would recommend this to a friendThe Worst Instructions in the history of the world
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent about 3 hours using the instructions that came with this printer, awful. Then went to HP, ever worse. Thank God for YouTube, they had step by step instructions for this printer. It took me less than an hour to set up printer on 3 different computers. I tried to register the product this am and that was ridiculous. Again, thank you YouTube. I don't know if the printer is any good, but I would never buy an HP printer again unless one of their techs personally came to my home and installed it!!!!!
No, I would not recommend this to a friendGreat Copier!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this copier. Love the top loading paper tray. Worth every $
I would recommend this to a friendRaging dumpster fire. GET ANYTHING ELSE!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a dumpster fire in a box. It’s complete trash. It prints 1 page per minute on draft settings, and that’s if it prints at all. The feeder is terrible. If you load more than 5 pages it will try to suck in multiple pages causing a paper jam. Then that takes about 20 minutes to clear in its slow circuitry. The HP Smart app is about the dumbest thing I’ve seen any software company allow to be released. HP Instant Ink could be good in theory… absolutely useless in practice. After 6 months of using it and printing about 10 pages a month, “it’s dead Jim!”
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly. Your exasperation comes as no surprise, considering you’ve endured slow and unreliable printing, feeder issues, unexplained delays, software trouble and, if I understand your review, the device’s failure to print at all. I want to help you out of this dilemma, so I’ll suggest some resources that I hope will serve that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer and functions for the price Easy setup
I would recommend this to a friendHP 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always go to HP for printers. The 4155 had good reviews b y many customers.
I would recommend this to a friendPrinter review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer, However ink usage is higher than others.
I would recommend this to a friend- Pros mentioned:Print quality
Quality printer and excellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and price. I bought this for a friend who, like me, has always used HP products, so my review is actually hers. She is a savvy printer-user so I respect her opinion. My first and only choice fir purchasing computer-related products is Best Buy - fior service and quality.
I would recommend this to a friend Helpful clerk!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful clerk made shopping easy for an object that i had already selected
I would recommend this to a friendKatherine Anderson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great service. Great associates. Will continue to use.
I would recommend this to a friend- Pros mentioned:Print quality
College room printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works as advertised. User is college student.
I would recommend this to a friend - Pros mentioned:Price
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the home, and at a good price, would recomend.
I would recommend this to a friend hp printer 4155e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After it is installed it easy, but before?????????
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is great but runs out of ink too quickly for my office
I would recommend this to a friend