Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order online and pick up. Easy to setup and good copies.
I would recommend this to a friend - Pros mentioned:Print quality
Home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for a home printer - the colors are pretty vibrant
I would recommend this to a friend New technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I like it just had to get used to being that’s it’s completely wireless
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to set up and easy to use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use. All of the functions have worked perfectly for two years now and the app to use it is easy to use. Overall no complaints, doubt I’ll have to use the 4 year warranty that I got with it.
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plus’s love the ink package that this printer comes with!
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an easy to use printer if you follow the instructions
I would recommend this to a friend - Pros mentioned:Print quality
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints clearly and works as advertised. Loading paper is a pain.
I would recommend this to a friend Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice simple printer for my daughters room. Bluetooth option works great
I would recommend this to a friendGood printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my daughter to take to college. It works well.
I would recommend this to a friend- Pros mentioned:Print quality
Delivered!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for the money. Only have printed as yet.
I would recommend this to a friend Copy machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying my coping Maxine. Is doing what I expected and makes excellent copies.
I would recommend this to a friendSO SLOW - Grew a Beard Waiting for Print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Printer is the slowest one I have ever encountered and I have been installing and repairing them for 20 + years. If you want a printer of value, you will have to spend a little more. I would be embarrassed to put this product on the market.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has rendered prints so slowly. I can certainly understand why this would be an unwelcome surprise, especially considering you’ve installed and repaired printers for two decades. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Price
Wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good ,handy, convenient and also price was reasonable
I would recommend this to a friend - Pros mentioned:Print quality
Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small printer. Good quality print with sharp colors.
I would recommend this to a friend Works fine…when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had much greater expectations for this printer given the brand, but it is garbage. We are constantly unplugging and re-plugging this printer to reset it so that it will print. Once you can get it to print, it often can’t separate paper as it is feeding through, so you get multiple sheets coming through for one page. Sometimes it won’t feed paper at all and you have to struggle with it just to load paper. It also seems to go through ink like crazy. HP should be embarrassed to put their name on this piece of garbage. I only bought this a few months ago and am already considering a new one. Rest assured, that one will not be an HP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Greg.
I’m sorry to hear that your printer has caused you so much inconvenience. I can wholly understand why frequent resets, paper-feeding problems and rapid ink use would make for a frustrating start to ownership. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will reach that end.
I can’t tell from your review what’s causing these problems or whether they’re related to one another, so I recommend that you contact us directly so we can help you assess the situation and determine the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Myprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a difficult setup, the printer has performed magnificently.
I would recommend this to a friendMS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT. GREAT SERVICE. +++++++++++++++++++++
I would recommend this to a friendAwesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional, great product, you cant go wrong with it.
I would recommend this to a friend- Pros mentioned:Price
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product for the price and I like HP products.
I would recommend this to a friend - Pros mentioned:Price
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little printer/scanner at a very reliable price. I needed a new printer for my RV. It isn't used that often so I didn't want to spend a ton. It also has a very compact footprint. Space is always at a premium in RV's so this little unit fits the bill.
I would recommend this to a friend