Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
New technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I like it just had to get used to being that’s it’s completely wireless
I would recommend this to a friend- Pros mentioned:Print quality
Delivered!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for the money. Only have printed as yet.
I would recommend this to a friend Copy machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying my coping Maxine. Is doing what I expected and makes excellent copies.
I would recommend this to a friend- Pros mentioned:Price
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little printer/scanner at a very reliable price. I needed a new printer for my RV. It isn't used that often so I didn't want to spend a ton. It also has a very compact footprint. Space is always at a premium in RV's so this little unit fits the bill.
I would recommend this to a friend Raging dumpster fire. GET ANYTHING ELSE!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a dumpster fire in a box. It’s complete trash. It prints 1 page per minute on draft settings, and that’s if it prints at all. The feeder is terrible. If you load more than 5 pages it will try to suck in multiple pages causing a paper jam. Then that takes about 20 minutes to clear in its slow circuitry. The HP Smart app is about the dumbest thing I’ve seen any software company allow to be released. HP Instant Ink could be good in theory… absolutely useless in practice. After 6 months of using it and printing about 10 pages a month, “it’s dead Jim!”
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly. Your exasperation comes as no surprise, considering you’ve endured slow and unreliable printing, feeder issues, unexplained delays, software trouble and, if I understand your review, the device’s failure to print at all. I want to help you out of this dilemma, so I’ll suggest some resources that I hope will serve that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great great great great great great great great
I would recommend this to a friend- Pros mentioned:Ease of use
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up. I bought this for basic printing.
I would recommend this to a friend SO SLOW - Grew a Beard Waiting for Print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Printer is the slowest one I have ever encountered and I have been installing and repairing them for 20 + years. If you want a printer of value, you will have to spend a little more. I would be embarrassed to put this product on the market.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has rendered prints so slowly. I can certainly understand why this would be an unwelcome surprise, especially considering you’ve installed and repaired printers for two decades. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plus’s love the ink package that this printer comes with!
I would recommend this to a friendBest deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, hands down the best deal on the market today.
I would recommend this to a friendprint anywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW, that a great printer, and the printer can print wireless
I would recommend this to a friend- Pros mentioned:Ease of use
Good, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good printer, it has technical problems though, such as not waking from sleep if it's been in power save too long. Scan features and installation very easy on windows 10. For price under 50.00 it's great!
I would recommend this to a friend Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice simple printer for my daughters room. Bluetooth option works great
I would recommend this to a friend- Cons mentioned:Setup
Okay little printer -not good set up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, tried to set up, gave up still haven’t used it. It’s not as easy to set up like the old days. It’s a nice little printer but I just haven’t finished setting it up after the first day.
No, I would not recommend this to a friend HP 4155 Desk Jet Wireless All In One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some technical issues withthis printer that were fixed by the Geek Squad. First after being connected to the computer by USB cable, it wasn't recognized as being connected. It wouldn't print or scan though conencted to the printer. Instuctions were very vague a littel cards, no instruction booklet, which can be downloaded from the web. No CD for installing the software neede to operate this printer. It has an App which has to be used (activated ) when uisng the printer or scanner. Since having the problems corrected it works okay. I had a HP 3510 which was very good, the scanning function on it quit. the 4155 is okay and consisdreing COVID has impacted everything printers are far and few between, Just be care of problem with this printer.
No, I would not recommend this to a friendSlow Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest printer I have ever seen. It takes between 3 and 5 minutes to print a page. I had several pages of a flight itinerary I had to print and it took me about 20 minutes. Very disappointed!!! Thinking of trying to return this item.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Timothy.
I'm sorry to hear that your printer is yielding prints so slowly. It’s easy to understand why waiting three to five minutes for a single page would quickly become exasperating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help you remedy the situation.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I ever spent it takes care of all my needs
I would recommend this to a friendHP 4155e All-In-One Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low cost All-In-One printer with document feed.
I would recommend this to a friendHelpful working tool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was everything I hoped it would be!!!
I would recommend this to a friendGood printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my daughter to take to college. It works well.
I would recommend this to a friend