Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had the best of luck with HP products.
I would recommend this to a friendBad Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it to print without removing the cord from the back and replugging it in. Very frustrating. Contacting HP and was assigned a number but nothing more heard from them.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not worked properly, and that you’ve not received the support you need. I can wholly understand your frustration here. I want to help you resolve this situation, so I’ll provide a resource and some information designed to make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
It’s OK for the price.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my home office, it is not the easiest to use, but it was cheap. Once you figure out how to use it it’s OK
No, I would not recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described no issues. Performed as necessary
I would recommend this to a friendHP makes great printers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for everyday use. Great price!!!
I would recommend this to a friend- Pros mentioned:Ease of use
New Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is very easy to use. The young man sent to install the printer. He was very polite and respectful. He knew what he was doing and explained everything
I would recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well, but recommenthe xl ink cartridges
I would recommend this to a friendPrintee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is easy to use and it was easy to set up
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and look of printer, not too big and bulky. Just right for my home office. However I could not get my ink transfer from previous printer added. Although it was supposed to be compatible. Spent half a day with technician from ink jet and did not succeed in transferring my ink account.
I would recommend this to a friend- Cons mentioned:Setup
Love Woodworking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to set up as I have a HPcromebook. Borrowed a real lap top and completed the set up fast and easy. Now works hard wire or wireless. I hated to give back the laptop! Even got spare ink sent before I ran out. Great!
I would recommend this to a friend - Pros mentioned:Print quality
For a reasonable priced printer, Not a problem!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this printer for one month today. Easy to set up, sharp color, and smooth working mechanism make this printer an exceptional value for the buck!! Sounds sharp when it prints and delivers beautiful photos and color! Very pleased!!!
I would recommend this to a friend Mediocre Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend a printer of this type. The ink dried up very quickly despite a significant portion remaining.
No, I would not recommend this to a friendvery good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this one month but it works perfectly so far.
I would recommend this to a friend- Pros mentioned:Print quality
Solid Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble integrating this printer with my laptop but once resolved it's been a solid performer. Warning: Don't try to save a buck with aftermarket ink, go with HP, you'll save a lot of time and frustration and in the end? Mondy.
I would recommend this to a friend - Cons mentioned:Connectivity
Very unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a printer and it absolutely sucks! Can't connect to it from a laptop or from an android phone. Printer is pretty much useless except for the scanner part.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Amber.
I’m sorry to hear that your printer has not connected to your laptop or mobile phone like it should. It’s no surprise that you’re frustrated, considering you bought the device and cannot use most of its features. I want to help you complete the setup and connection process, so I’ll direct you to some resources I hope will make that happen.
First, if you’ve not done so already, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Wonderful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it works no problem as yet will recommended
I would recommend this to a friendHomework
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap and interesting I can to do my homework
I would recommend this to a friend- Pros mentioned:Ease of use
Fits My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic printer while working from home. The App makes this easy to use. I can create a SmartTask on the app and scan to my mobile device or computer. I can also print from my phone or computer. Set up directions were easy to follow.
I would recommend this to a friend - Cons mentioned:Connectivity
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this purchase. This printer has problems connecting and printing. Ongoing issue and Best Buy has denied help.
No, I would not recommend this to a friend Steer clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a while before it went to crap. Started barely printing even though ink was full. Tried new cartridges and says the color cartridge is messed up.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has begun rendering prints of such poor quality. I can’t tell from your review how long you’ve had the device, but the performance you describe would be unwelcome any time. I want to help you out of this dilemma, so I’ll provide some information and a resource aimed at making that happen.
I recommend that you contact us directly so we can assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support