Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had the best of luck with HP products.
I would recommend this to a friend- Cons mentioned:Setup
Love Woodworking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to set up as I have a HPcromebook. Borrowed a real lap top and completed the set up fast and easy. Now works hard wire or wireless. I hated to give back the laptop! Even got spare ink sent before I ran out. Great!
I would recommend this to a friend All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described no issues. Performed as necessary
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well, but recommenthe xl ink cartridges
I would recommend this to a friendPrintee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is easy to use and it was easy to set up
I would recommend this to a friendHP makes great printers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for everyday use. Great price!!!
I would recommend this to a friend- Cons mentioned:Connectivity
Very unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a printer and it absolutely sucks! Can't connect to it from a laptop or from an android phone. Printer is pretty much useless except for the scanner part.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Amber.
I’m sorry to hear that your printer has not connected to your laptop or mobile phone like it should. It’s no surprise that you’re frustrated, considering you bought the device and cannot use most of its features. I want to help you complete the setup and connection process, so I’ll direct you to some resources I hope will make that happen.
First, if you’ve not done so already, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Fits My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic printer while working from home. The App makes this easy to use. I can create a SmartTask on the app and scan to my mobile device or computer. I can also print from my phone or computer. Set up directions were easy to follow.
I would recommend this to a friend hard to setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like it,returned the 1st one. bought a larger model that uses the same ink, to use the ink cartridges I had already accumulated.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Would return it if we hadn't thrown out the box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed with this printer. I experienced the same connection issues that other reviewers posted...it took numerous attempts to get it to connect to our home network. The other issue is that it doesn't double-side. I guess it's my fault for missing that in the specifications when I was shopping online, but it never occurred to me that it wouldn't be a standard feature on every printer; the 7-year-old printer I replaced was not high-end and had that feature. If I could return it, I would definitely would. I'm so mad at myself.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. It’s easy to see why that would quickly become frustrating, so I’ll offer some information and resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this one month but it works perfectly so far.
I would recommend this to a friendBad Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it to print without removing the cord from the back and replugging it in. Very frustrating. Contacting HP and was assigned a number but nothing more heard from them.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not worked properly, and that you’ve not received the support you need. I can wholly understand your frustration here. I want to help you resolve this situation, so I’ll provide a resource and some information designed to make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Just don't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most worthless item I have ever bought and I wast exspecting much. Was not even good for my very limited needs. Would constantly loose conection and make you waste paper ink and about 20min just to reconnect. Litterally threw this in the trash three weeks after purchase.
No, I would not recommend this to a friendWonderful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it works no problem as yet will recommended
I would recommend this to a friend- Pros mentioned:Print quality
Prints great and was easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great in black or color text. Love the two, yes only TWO, large ink cartridges. Still printing with ones that came with printer. Cost to replace is a lot less then previous printer that used five cartridges. Very pleased with purchase.
I would recommend this to a friend Homework
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap and interesting I can to do my homework
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After my 8 year old Epson printer wore out, I thought I would give this HP 4155 a shot. After initial issues with it WiFi connecting to my laptops and phones, all seemed well. However, it later displayed it was offline and have to be powered off and on. It would put documents in the “q”, then print 4 of them because we kept trying to print. Next time it wouldn’t print again. Frustrating! I have already sent it back and bought another Epson. Easy connection and works great.
No, I would not recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to. I would recommend to others.
I would recommend this to a friend- Cons mentioned:Connectivity
So far not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set up the printer fairly easily for the first time from my phone then computer. I printer 1 page and didn’t need to print for a few days. I went to print the next time and it took me a day to get it synced up with the computer again. After unplugging the printer and router and computer a few times each something reset and the printer didn’t have the orange information button highlighted. Hope it stays this way.
No, I would not recommend this to a friend Nicee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product multifunctional. I love to have it.
I would recommend this to a friend