Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Dont buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this printer was great at first and then I realized if you don't pay a $5 subscription every month. Your printer doesn't work and you can't use it at all. And it turns into a giant paper wait.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Love new printer HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so easy to use! My old HP did not have as many options and easy usage as my HP desk jet pulse! I have recommended to all my family and friends. Great printer!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. I’ve had many HP printers and they never disappoint. Easy set up, easy to use, we have it set up on our laptops, iPads, phones etc.
I would recommend this to a friend - Pros mentioned:Price
Wireless Printer/Copier - Value Plus
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase. Wireless. Both printer and copier - a great value for the money.
I would recommend this to a friend - Pros mentioned:Print quality
Most affordable I could find at the time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, setup is pretty easy. Hp and their bloat ware kind of sucks but that goes for every manufacturer. Affordable and prints, and scans look good.
I would recommend this to a friend - Cons mentioned:Setup
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my first ever printer, it was a little challenging setting it up to my phone, but we got it to work. Other than that it works great. I'm happy with my purchase.
I would recommend this to a friend Very pleased with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and top quality product. The HP Smart app makes this scanner/printer/copier so easy and convenient to print and fax any document or photo straight from files stored on my smartphone
I would recommend this to a friendDecent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i can print from anywhere as long as the printer is plugged in! I dont like the color printing quality as much for my small business, otherwise the printer is decent especially for the price.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is easy to use. I really love the HP 4155e. Great printer. Thank you to everyone at HP.
I would recommend this to a friend - Cons mentioned:Connectivity
It’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a hurry and am glad to have it, but it’s finicky with internet and the panel on the printer isn’t intuitive.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Printer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very difficult to connect with my laptop, need Geek Squad to come to my home to connect.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly to your laptop like it should. The frustration you express is certainly understandable, especially considering you’ve hired the retailer’s tech professionals to come assist you. I want to help you get the printer connected and working, so I’ll direct you toward some resources aimed at making that happen.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need it, you can follow a setup tutorial specific to your printer on our support site. On the same page you’ll also find user manuals, troubleshooting guides, how-to documents and software updates. Find those here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with connectivity or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer once you get it set up right. Being technically challenged, it took me a while to get set up correctly. Now it’s doing a great job. I like that it orders the ink for you when it’s getting low.
I would recommend this to a friendnice looking but frustrating and inconsistent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this a one just for its looks. It works when it wants too and then when you troubleshoot it auto-prints 4 pages of your ink with directions to do what you have already done. unplug it once a week and restart and you are good
No, I would not recommend this to a friendHP-DESKJET PLUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this printer for about a mouth now it worked grate. but it was a little bit tricky to set up to Wi-Fi I don't know how I finely got it to work it just did. But now I have no problems with.
I would recommend this to a friendNot the easiest to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relies too heavily on app and built in software. Not user friendly. Ink runs out quick and does not dry fast either.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve run into trouble with your printer. I can wholly understand why software difficulty, rapid ink use and ink that does not dry quickly enough would add up to a poor start to ownership. I want to help you remedy these problems. I hope the resources below will guide you to that end.
First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
Next, I can’t say for certain what has happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Speaking of paper, if you’d like input on what types of paper will help the ink in your printer dry faster – and if any of my other suggestions don’t help – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to my best buy store in Lynchburg,Va today to return this unopened box in perfect shape,seal never broke and was told that I could only get store credit but not taken off of my best buy card.This is my 3rd bad experience at this store and they will never get my business again.I could understand if the box had been opened but this was unacceptable.Very POOR service!
No, I would not recommend this to a friend- Pros mentioned:Print quality
Best bang for your buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. It actually does more than I thought it would. And efficiently. Inexpensive ink is a big plus also. Not the fastest but the best!
I would recommend this to a friend For Every Once in a While Printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This was alright for every now and then printing, but not for daily. I returned it.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good printer. But the scanner was pretty slow adf scanner.
I would recommend this to a friendreview
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money on this, runs out of ink super quick, if you replace ink, it always runs a print test but wastes half the ink in the process. always seems to in an error state. works for a few minutes before erroring again.
No, I would not recommend this to a friend