Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great price for what it does
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good printer for the price, it has great features and connectivity. This printer is up and running quickly if you use the app and follow the directions.
I would recommend this to a friend Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to my best buy store in Lynchburg,Va today to return this unopened box in perfect shape,seal never broke and was told that I could only get store credit but not taken off of my best buy card.This is my 3rd bad experience at this store and they will never get my business again.I could understand if the box had been opened but this was unacceptable.Very POOR service!
No, I would not recommend this to a friendFor Every Once in a While Printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. This was alright for every now and then printing, but not for daily. I returned it.
No, I would not recommend this to a friendtwo sided printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not provide one touch two sided printing but you must take out the paper and put it back in the printer. not convenient
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Home or Work Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is easy to use. I needed to purchase a printer for work purposes. I recommend it for anyone who is looking for a printer scanner combo unit.
I would recommend this to a friend HP sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably should be lower but it does scan well but I've had a hard time printing documents until saved to a acrobat file. Tried to get help from HP who has service help overseas that would take hours to work with a person there let alone trying to understand them. Don't care for all the time and effort it takes to get help. Probably sent 3 to 4 hours and finally gave up. Highly frustrated. Was going to Geek Sq next as there I have high praises for service.
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good printer. But the scanner was pretty slow adf scanner.
I would recommend this to a friendLeave it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked a few times then stopped connecting to the wifi or, I have to go through the set up multiple times and hope it worked. I called customer support and wasted hours basically going through set up. I haven't used it in more than 4 months. Don't buy, get yourself a better printer. I dread calling customer support again, but I will have to, I don't think I bought geek squad protection.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Very slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very very slow and constantly gives an offline message when it’s definitely not offline
No, I would not recommend this to a friend Not happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for the first 10 prints and the spooler no longer works
No, I would not recommend this to a friendnice looking but frustrating and inconsistent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this a one just for its looks. It works when it wants too and then when you troubleshoot it auto-prints 4 pages of your ink with directions to do what you have already done. unplug it once a week and restart and you are good
No, I would not recommend this to a friendEconomical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is larger than expected, very slow and has awkward paper feeder. Not idea for a small space.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has rendered prints slowly, and that you’ve encountered difficulty with the document feeder. It’s easy to understand why that would create a disappointing start to ownership. I want to help you remedy these problems, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
I can’t tell from your review what issue you face with the document feeder, but you might gain useful information from a guide on our support site to document feeders that fail to pick up paper or pull through too many pages at once. Find that here:
- support.hp.com/us-en/document/c01728503
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Setup
New Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it and I am pleased with it.It was a little hard to set it up, I had to have support for it but after that everything is going well.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my parents and it was very easy to setup and use. They can now print from their phone, tablet, or computer from any room in the house.
I would recommend this to a friend HP 4155
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work ok. The installation instructions from HP were useless. If your wifi network doesn't do TPS you need to use their web interface thru it's private wifi, which they don't mention at all.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work. Even geek squd couln't help. Prinyed sent back to best buy
No, I would not recommend this to a friendreview
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money on this, runs out of ink super quick, if you replace ink, it always runs a print test but wastes half the ink in the process. always seems to in an error state. works for a few minutes before erroring again.
No, I would not recommend this to a friend- Pros mentioned:Print quality
How printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and operate. Prints out papers very quickly and efficiently. Would highly recommend to people who want affordable quality printer!
I would recommend this to a friend - Pros mentioned:Print quality
Hp 4100 printers - Great print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great practical printer. Loading paper can be tricky, but it's easy after a few loads. Quality printing, easy to setup! PC comparable wit hp smart.
I would recommend this to a friend Why sell a printer with no paper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No paper! Why sell a printer with no paper to test it. Cheap guys corporate nonsense. Y’all lame af, who does that? How does!
No, I would not recommend this to a friend