Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Does Its Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to use and simple step by step instructions to get it running. The app tells you everything. Arrived in great condition.
I would recommend this to a friend My new HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very nice and digital. Seems to be pretty self explanatory as well. I would recommend this printer to anyone. It’s great!! Just need to get more ink. Lol!! Xo
I would recommend this to a friend- Cons mentioned:Connectivity
It's okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. It doesn't connect to wi-fi as easily as it says. Then has issues while printing
No, I would not recommend this to a friend - Pros mentioned:Print quality
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up. I can print wirelessly in the comfort of my home but I would to figure out how to send documents to print while away
I would recommend this to a friend - Pros mentioned:Print quality
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works real nice and is so quite. Glad I got it. freaks the cat out when it prints
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer. easy to use. ink runs out more often than hoped but we use everyday.
I would recommend this to a friend To much problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a hard time using it with my laptop and phone
No, I would not recommend this to a friendDo not like it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Because of low printer stock, this was one of the few home printers in stock. Copies leave a lot to be desired
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Barbara.
I’m sorry to hear that your printer has rendered prints of poor quality. It’s easy to see why that would be an unwelcome surprise for a new printer, especially one you bought because the retailer’s stock was low. I can’t tell from your review whether the quality issue is with the print or copy function, but I’ll nonetheless offer some resources I hope will help you remedy the problem.
If it’s the print function, I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06557991
If the copy function is causing difficulty, I suggest that you follow this guide to resolving copy problems; it covers copiers that stop working as well as copy-quality issues:
- support.hp.com/us-en/document/c05337009
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
No Fax Port
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good hp printer, I'm sure. But if you need a printer with a fax port, not just for the smartphone or iPhone, then this is not for you.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something with the set up program will not allow me to go wireless with the printer. It is stuck in a loop of, to finish your wireless set up click here. It goes through the programming & tells me to click here to finish your wireless set up. So the instant ink will not work. I got a low ink warning, order ink. Next page only half printed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been so difficult to set up and get working. I can readily understand why a wireless process that has refused to complete so you can use the printer and set up an Instant Ink account would quickly become exasperating. With that in mind, I’ll offer a resource and some information I hope will help.
I can’t tell from your review why the setup process won’t complete, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
A bit noisy but good quality printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer. It took a bit of time to set up..I am thinking that was due to my internet connection but it works great. A bit noisy when it prints but that is not to bad.
I would recommend this to a friendSLOW printing and uses a lot of INK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's VERY SLOW - and seems to use a LOT of ink.... I've only printed about 50 pages so far, not a very efficient printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is rendering prints slowly and has appeared to use ink more rapidly than you’d anticipated. It’s easy to understand why this would be quite an unwelcome start to owning a new device. I want to help improve your experience, so I’ll offer some resources and clarifying information aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. XL cartridges for your printer have page-yield estimates of 200 to 240 pages. Another possibility is the printer is not reading the cartridges correctly and is giving an inaccurate reading.
Regardless, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup, works well with our iPad and iPhones. Images are nice. We don’t print much, so the value of this printer was great n
I would recommend this to a friend Call the Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install. The geek squad had to come out and install it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great but it struggles to connect and print from wireless devices
No, I would not recommend this to a friend It does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took some time to figure out how to get it connected to my router. Had some odd glitches where it would randomly no longer be connected to the wi-fi which resulted in me unplugging and plugging the printer. My previous printer had a bigger and more detail display so I am having to adjust to this one but for the price it's acceptable.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product needs some work. It cannot just be plugged in. You have to contact HP almost impossible with the India and Pakistani language people answering phones. I’ve had this product for weeks now and it still isn’t hooked up, worthless. The geeks are no help whatsoever. Staff at another part of the store are unable to help also.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANNOT get the printer to pair with my I Pad! Waste of my money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Carolyn.
I’m sorry to hear that your printer has not connected to your iPad like it should. Your review is brief, but your frustration is wholly understandable. I want to help you get the device connected and operating to your satisfaction, so I’ll provide a resource I hope will reach that end.
I recommend that you contact us directly so we can help you assess the connectivity issue and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
HP printer wireless.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP printer is light weight, easy to use and the staff is helpful when I call for service or questions.
I would recommend this to a friend - Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Unable to connect. Die tip s way to complicated , not as advertised
No, I would not recommend this to a friend