Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANNOT get the printer to pair with my I Pad! Waste of my money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Carolyn.
I’m sorry to hear that your printer has not connected to your iPad like it should. Your review is brief, but your frustration is wholly understandable. I want to help you get the device connected and operating to your satisfaction, so I’ll provide a resource I hope will reach that end.
I recommend that you contact us directly so we can help you assess the connectivity issue and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Anthony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for its price. I purchase this for my employee to print from his house and it is simple to use and reliable
I would recommend this to a friend Good printer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup documentation could have been better. But it’s my first printer purchase in several years and first wireless one ever. Bottom line is I have no regrets with my purchase.
I would recommend this to a friendWhat I'm I doing wrong?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this 3 stars because I could be the one not doing this right. It's a great looking printer. I printed about 10 pages from there and lately I've been having problems with the app. Everytime I try to print something I keep getting the message "HP Print Service Plug in has stopped". It's so frustrating idk if it's me doing something wrong or if the printer that I payed $100 for isn't working. HELP!!
I would recommend this to a friend- Pros mentioned:Print quality
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer it is a very high-quality printer it has all the bells and whistle’s and for the price you can’t go wrong
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer. easy to use. ink runs out more often than hoped but we use everyday.
I would recommend this to a friend Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product needs some work. It cannot just be plugged in. You have to contact HP almost impossible with the India and Pakistani language people answering phones. I’ve had this product for weeks now and it still isn’t hooked up, worthless. The geeks are no help whatsoever. Staff at another part of the store are unable to help also.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works real nice and is so quite. Glad I got it. freaks the cat out when it prints
I would recommend this to a friend Ok printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a fairly inexpensive printer. Not as easy to get started if you have no experience but we managed not much ink to get started. Black was out after 10 pages.
I would recommend this to a friend- Pros mentioned:Print quality
simple printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good simple printer. It copies, prints and scans with good quality.
I would recommend this to a friend - Cons mentioned:Connectivity
Set up a bit hard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using a cable and not Wi-Fi was a bit of a challenge.
I would recommend this to a friend - Cons mentioned:Connectivity
Mediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color print quality is just ok. Difficult to connect to wireless internet and print
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great printer at a reasonable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old HP printer that died after 10-12 years. This was so easy to set up and the wireless printing is so convenient.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer-Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this HP printer! will never buy another brand again. Works great, easy to use and set up was easy, great printer for the money.
I would recommend this to a friend Impossible to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return this product because it’s impossible to set up. I also read that it is prone to paper jams that are incredibly difficult to fix. If I were able to get that is connected to my wireless Internet I believe it would still be problematic
No, I would not recommend this to a friend- Pros mentioned:Price
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really good deal for the money. I brought it for my self . but have not got any one to hook it up yet for me. Thanks
I would recommend this to a friend Call the Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install. The geek squad had to come out and install it.
No, I would not recommend this to a friendDont recommend this printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this printer! Always jamming uses up ink too fast and prints pages backwards.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has experienced frequent paper jams and has used in more rapidly than you’d anticipated. Your exasperation comes as no surprise here. I want to help you remedy these problems, so I’ll suggest some information and resources aimed at reaching that end.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06556765
Next, regarding ink use, I can’t tell from your review how many pages you’ve gotten per set of cartridges or how that compare with their estimated page yields. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, or the paper jam problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Would recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as big as you would think it is, and I like the fact once it’s set up it’s super easy to use from the phone or wireless.
I would recommend this to a friend Great home printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is light weight and compact. It also comes with an ink plan through Hewlett Packard. For low volume users like me, I get 15 pages a month free for the life of the computer. They have inexpensive plans for various levels of use. They sent me refill cartridges right away. They monitor my ink levels and, when I need replacements, they will send me replacements and a mailing envelope to return the old ones. Hard to beat that. It operates by wi-fi, but it can be plugged in if you have a cable that fits.
I would recommend this to a friend