Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
app set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be a good product. Cartridges are fairly reasonable. The only issue is that it has to be set up from a smart app and does not easily conect to chrome.
I would recommend this to a friendSet Up not easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven t been able to get it to work with my wii fii, kind of gave up on it for the time being.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer is unable to establish a reliable wireless connection. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll offer some resources and information I hope will help.
First of all, there is prepared a specific guide that will explain how to connect your printer wirelessly:
- support.hp.com/us-en/document/c06987648
Second of all, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Furthermore, if the issues persist, I would recommend reaching out to us for support. We'd be more than happy to work through any troubleshooting. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
- Cons mentioned:Connectivity
Buy up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I bought: the first one died after 18 months light personal use. I want to like this but even the Geek squad had me on the phone for over an hour trying to get it to speak to my relatively new laptop. But worst of all HP support and help was non existent past the very basics.
No, I would not recommend this to a friend Great printer for those on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does most of what it needs to, though I do wish it had double sided printing! Set-up, especially for wireless printing, takes some technical know how and trial and error.
I would recommend this to a friend- Cons mentioned:Connectivity
Not good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect smoothly to mobile device.. very slow printing
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Paddy.
I’m sorry to learn that your printer has not performed well for you. Your review is brief, but it’s clear that difficulty connecting to your mobile device and slow print speeds would result in a dubious start to owning the device. I want to help you remedy this situation, so I’ll direct you to some resources I hope will make that happen.
First, I recommend you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
I also suggest following this FAQ and troubleshooting guide to mobile printing you’ll find on our support site. Choose whichever one applies to your operating system:
- iOS: support.hp.com/us-en/document/c02623193
- Android: support.hp.com/us-en/document/c04024231
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
not as expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely low speed on printing. frequent page jam
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Donna.
I’m sorry that your printer has performed so poorly. I can certainly understand why slow print speed and frequent paper jams would be an unwelcome combination. I want to help you remedy these problems, so I’ll suggest some resources that I hope will guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, I suggest going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/ish_6246550-6246594-16
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great & Inexpensive!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great and the app makes it super easy to navigate. You can scan, print, etc from your phone or computer.
I would recommend this to a friend - Pros mentioned:Ease of use
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your kindness and for replaceing my printer it is doing great an Easy I have no trouble at this time
I would recommend this to a friend - Pros mentioned:Ease of use
HP DeskJet 4155e Wireless All-in-One Inkjet print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works really well and love the extra ink, easy to set up and use
I would recommend this to a friend - Pros mentioned:Ease of use
For home use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and set up. Being a household with 5 kids it definitely gets used a lot. We're very happy with our printer.
I would recommend this to a friend Worst printer ive ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to print one job. Ink runs out if you look at it wrong. Bought 2 of these and returned both. Belongs in the trash.
No, I would not recommend this to a friend- Pros mentioned:Print quality
johnnie
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and comfortable to use.Prints quickly and quietly
I would recommend this to a friend Needed a good printer quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup did not take too long. This was a replacement for a different manufacturer's product. Fortunately, I was able to quickly interface with my existing tech.
I would recommend this to a friend- Pros mentioned:Print quality
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Prints very good. Easy to connect to wi fi.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Desk Jet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it much, but it was easy to set up. No problems so far. At this point I am very happy with my new printer
I would recommend this to a friend Scanning very easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a beginning scanner. When opening box, be sure not to break the plastic in back of the copier/scanner. Paper still comes through OK, even without it.
I would recommend this to a friend- Pros mentioned:Ease of use
HP Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most Wonderful Printer I've ever had! Easy to do everything from my phone! I highly recommend!
I would recommend this to a friend - Cons mentioned:Setup
HP smart app only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only be used with HP Smart app, makes for a frustrating setup.
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into getting this printer and it’s not even compatible for my HP laptop (which I bought at the same time). Guess they were more interested in making a sale then to actually have the customer purchase something they could use.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Printing back on track
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new printer arrived as promised, was easy to set up, and it is easy to use. I would recommend this product.
I would recommend this to a friend