Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow when printing. Works good when scanning documents.
No, I would not recommend this to a friend I like it, but.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason lots of times I have to sign off and back in etc to get my printer to work. I am not sure why that is.
I would recommend this to a friend- Pros mentioned:Price
HP printer a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the look and functions of the printer I bought. Good value for the price of it.
I would recommend this to a friend - Pros mentioned:Print quality
Marvelous printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can print faster and better documents with less ink
I would recommend this to a friend Very disatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works - it works fine. BUT once you walk away - you literally have to unplug it to get it to "reset", be recognized on any previous device or literally work. No buttons work, you can't even turn it off by the off/on button - you must unplug it completely. Very disappointed in purchase
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has performed so unreliably for you, and that the controls (including the power button) do not work unless you unplug the device and reset it. It’s no surprise that you’re exasperated, considering what you’ve endured. I want to help you resolve this situation, so I’ll provide a resource that I hope will reach that goal.
I can’t tell from your review why your printer has performed this way, so I suggest you contact us directly so we can help you assess the situation and find a solution. To call and reach live HP+ experts – or to access user manuals, troubleshooting guides, how-to documents and software updates specific to your printer – visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. It was easy to set up and use. I use the USB hard wire option over the wireless set up.
I would recommend this to a friend - Pros mentioned:Price
good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice machine it does its job worth the money not a let down
I would recommend this to a friend - Cons mentioned:Setup
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new printer, but it was difficult to get set up. I had to pay the Geek squad for their services.
I would recommend this to a friend - Pros mentioned:Print quality
Very good for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing its has no landline for the fax. But it a very nice printer
I would recommend this to a friendBrand response from HP Team
Posted .Hi, Bobby.
Thanks for the review and the feedback. I’m glad you like your new printer but am sorry to hear you’re a bit unsatisfied with the fax feature. We aim to provide a reliable experience with our printers and support, so I’ll offer some information and point out some resources that I hope will help you make the most of your printer.
To learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to answer questions or help you troubleshoot. You can reach us via your preferred method at this link:
- support.hp.com
Keith
HP Care
hp.com/support
Terrible connection issues!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the most horrible time trying to connect this printer with my Wi-Fi and then every time I wanted to use the printer again I would have to do the same thing over again even though I had the HP app on my phone and on my laptop I wish I could return this but I can’t.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering you’ve needed to do extensive troubleshooting each time you use the printer. I want to help you resolve this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187854
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Best Buy for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to check your reviews, easy to order, delivered on time. Set up was easy after download of directions.
I would recommend this to a friend - Pros mentioned:Print quality
Good for Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this printer often for my kids school work! Very please with the speed and quality of each print.
I would recommend this to a friend - Pros mentioned:Ease of use
Slow printing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very slow & uses ink at large amounts. Easy to use.
No, I would not recommend this to a friend - Pros mentioned:Price
Nice printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older printer. So far happy with the purchase. For the price a nice printer.
I would recommend this to a friend Love HP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something my parents always would get HP computer's etc... I enjoy this HP printer and laptop... Now I know why they did the same...
I would recommend this to a friendDon’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked only a few times then it stopped working. Having issue with roller. Not able to return since I had surgery and I’m 10 days past the 30 day limit
No, I would not recommend this to a friend- Pros mentioned:Print quality
HP Deskjet are the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic this isn't my first HP DeskJet .. I just needed a new one for my other location.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the in-laws because their printer stopped working. It was easy to install and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Good price, good function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to hook up and figure out. Easy function for printing onboth sides of the paper.
I would recommend this to a friend Too soon to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THAT THEY SEND INK WHEN YOU NEED IT. OTHERWISE I NEED MORE TIME TO USE IT.
No, I would not recommend this to a friend