Customer Ratings & Reviews

This is perhaps one of the best multi-purpose printers on the market. It does just about anything you might need to do for a small business or home business. It prints, copies, scans, and even allows faxing. All of this can be done wireless, which I really enjoy. Even from my phone. The print quality is exceptional. Using HP photo paper, I was able to print professional-looking photographs. Text printing is also quite sharp with several print-quality options to choose from. For the most part, this all-in-one printer is extremely intuitive and easy to use. This is THE printer to get if you are looking for a great all-around printer for your home of small office. So, why 4 stars? Because of the initial setup. From my computer, since I already had another HP printer along with the HP printer software already installed, setup was a breeze. HOWEVER, when it came time to install the HP Smart app on my phone, it went from great to horrible. During the install on the phone, when attempting to connect to the printer, it asks for a password. Okay, a little frustrating. The included documentation didn't address this at all. There is a PIN located on the printer cartridge cover, and that was not it. A quick search on the web indicated there is a default password of 12345678. NOPE. HP forum searches came up with squat. Finally, after several YouTube videos and many online searches, I finally found the solution. There is a certain order in which you have to press the WiFi button and the Information button on the printer. After doing this, the password was provided in the printout. I might add, this process spanned a two-day period since I started the install early evening, and had to finish it up after getting home the next day. Had it not been for this ridiculous issue which, because it is integral with the HP Smart app installation and SHOULD BE ADDRESSED IN THE QUICKSTART INFO, this product would be most worthy of a 5 star rating. In spite of this one major oversight, I would HIGHLY RECOMMEND this printer. Everything about it is great.

Easy to set up and easy to use. It only took my 5 minutes and I was up and running

Great sleek looking device. easy to connect and prints well ! nothing to complain. thnx

I spent 4 days and about 10 hours on the phone with technical assistance to set up the printer. It does not do 2-sided printing without taking the paper out and reinserting it. There no directions for scanning.

A lot better then the one i got before had a lil difficulty setting up but i looked up a video and was good from there

Got aggravated with using my print cartridges on printing out information of how to shut up test to do that on the printer. I gave it to Goodwill.

Probably the best printer you could buy for this price. It’s easy to set up and use.

Kind of clunky looking but appears to be able to do the job. Plastic seemed somewhat poor quality. Not that easy (for me) to program. Directions that came with it were minimal. Few manual controls on the printer and it's geared to commands from the computer. Copying (paper to paper) is straightforward.

Those printer took hours to get working on my computers and phones, and HP tech support put me on and off hold for hours. Never buying an HP again. Returned this, got a Canon Pixma, and lived happily ever after.

Very versatile, easy to work with and also a great price. I do recommend it.

This printer is very slow. I’m very dissatisfied with this purchase and wish I could return. It’s not user friendly and have trouble connecting to wifi. I can go on and on but I would not buy this printer if I were you.

Great printer for the price does everything you would want and I love this brand

A very nice printer. easy to install and easy to use. So far, everything works fine.

Easy to use, easy to connect, use a lot of ink though. Overall great purchase.

the printer id one of the best ive owned like the quality of print and clarity

Prints right from my phone. So much quicker and clear than my precious printer.

Perfect for my needs. Easy set up and am using it as a travel printer. Awesome.

Great for what I need it for. I had an HP printer before and I’ve never had an issue

I love how quick and easy it was to set up. Also love how easy it is to use.

Junk. couldn't get it to work properly, paper feed would jam, auto document would not work at all. Sales person told me I didn't need a subscription to fax which was wrong, he said all I needed was internet and wifi. Very disappointed. Returned for a full refund.