Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Connects to my WiFi & it’s a pretty easy set up.
I would recommend this to a friend - Pros mentioned:Size
A good printer for home office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An efficient compact printer. It has all the functions I need.
I would recommend this to a friend - Pros mentioned:Price
Good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Really easy to setup wireless features
I would recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer, easy to set and use. Great for home use.
I would recommend this to a friend hp deskjet plus 4155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good printer but sort of slow normal ink cartridges dont have much ink u need to buy the xl ones
I would recommend this to a friend- Pros mentioned:Price
Reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love be this new scanner for my office. Great value for my money.
I would recommend this to a friend - Pros mentioned:Price
Pam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money, does all the functions I need.
I would recommend this to a friend good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good small printed. It logs on to the internet and prints from your phone and I pads.
I would recommend this to a friendAffordable 3 in 1 printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A printer that is affordable and does its work. Just the simple printer, copier, scanner.
I would recommend this to a friendJust ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is ok, mostly using for kids school work, would not recommend for home office type use but it gets the job done. Marked it down to a 3 because the option for there auto ink supply service pops up every time I connect to the printer, get a little annoying
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer so easy to set up and use and it is all wireless.
I would recommend this to a friend Printer is always in error
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this printer. Always printers blocked when nothings blocking and theres plemty of paper when it says no paper. And when u print it print with thick paper coming out instead of just one paper.. this printer is not good.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has displayed contradictory error messages and that its feeder isn’t working properly. It’s no surprise that you’re frustrated here. I want to help you remedy these problems. I hope the resources below will let you reach that goal.
First, I recommend that you follow the steps in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/c00786157
Next, I suggest that you consult this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
- support.hp.com/us-en/document/c01728503
If any problem persists, I suggest you contact us directly so we can help you assess what’s going on and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Do Not Buy This
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. Disconnects from the network constantly, prints 50 pages per cartridge before running out. Constant scanning issues. Micromanaged ink supplies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has caused you such difficulty. It’s easy to understand why poor connectivity, rapid ink use and scanning issues would be a frustrating combination. I want to help you remedy these problems. I hope the resources below will guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I can’t tell from your review whether the ink cartridges you’ve used are the ones that came with the printer or they’re replacement cartridges you’ve purchased. Some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if you believe your printer’s ink use deserves further investigation, or if the connectivity problem persists – and for input on the scanning issues you face – I suggest that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty slow but all in all does a good job for what I need it for. Not bad for the price.
I would recommend this to a friendWorks well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to difficult to use. We needed something to use that was in line with our retirement lively hood.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was a keeper . Wanted to keep but lack of instruction and the hassle to get on wire too much.
I would recommend this to a friend- Pros mentioned:Print quality
HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does a great job with all types of printing jobs.
I would recommend this to a friend HP 4100 Series is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W absolutely hate this printer. What a pain this printer is to use. We have to unplug it and plug it pack in every time we use it. We also have to switch our internet connection to the printer every time also.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robin.
I’m sorry that your printer has failed to maintain a wireless connection and has performed so unreliably. It’s easy to understand why you’d be exasperated after dealing with this frequently. I want to help you resolve the situation, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer was fine but need instructions for set-up especially if you do not have the proper software.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works great, super easy to set up & use; a winner
I would recommend this to a friend