Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a nice little printer/scanner and the price was right!
I would recommend this to a friend - Pros mentioned:Size
A good printer for home office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An efficient compact printer. It has all the functions I need.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Connects to my WiFi & it’s a pretty easy set up.
I would recommend this to a friend hp deskjet plus 4155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good printer but sort of slow normal ink cartridges dont have much ink u need to buy the xl ones
I would recommend this to a friend- Pros mentioned:Price
Reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love be this new scanner for my office. Great value for my money.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer, easy to set and use. Great for home use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer so easy to set up and use and it is all wireless.
I would recommend this to a friend Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is ok, mostly using for kids school work, would not recommend for home office type use but it gets the job done. Marked it down to a 3 because the option for there auto ink supply service pops up every time I connect to the printer, get a little annoying
No, I would not recommend this to a friend- Pros mentioned:Price
Pam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money, does all the functions I need.
I would recommend this to a friend Ink Guzzler
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the equivalent of a "gas hog" in car terms. Cartridges don't last. We did not print very much & cartridges lasted approximately 1 month.
No, I would not recommend this to a friendVery disappointing printer. Too basic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst printer I have ever owned. Doesn't always work. Seems like it goes to sleep and the only way to wake it is to un[lug it. Very disappointed. Wish I had returned it right after I bought it but I threw the box away.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kimberly.
I’m sorry that your printer has performed poorly for you. I can wholly understand why the sleep-mode problem you describe in addition to unreliable printing would add up to a frustrating combination. I want to help you remedy these issues, so I’ll provide some resources I hope will reach that end.
First, I recommend you follow this guide to sleep mode and how to deal with problems that arise when a printer is in sleep mode:
- support.hp.com/us-en/document/c04183583
Next, you can visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which might contribute to why the device doesn’t always work. Beyond that, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good small printed. It logs on to the internet and prints from your phone and I pads.
I would recommend this to a friendWorks well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to difficult to use. We needed something to use that was in line with our retirement lively hood.
I would recommend this to a friendAffordable 3 in 1 printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A printer that is affordable and does its work. Just the simple printer, copier, scanner.
I would recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty slow but all in all does a good job for what I need it for. Not bad for the price.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was a keeper . Wanted to keep but lack of instruction and the hassle to get on wire too much.
I would recommend this to a friend- Pros mentioned:Print quality
HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does a great job with all types of printing jobs.
I would recommend this to a friend Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer was fine but need instructions for set-up especially if you do not have the proper software.
I would recommend this to a friend- Pros mentioned:Print quality
4155 all in one printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works...when it wants to. I’ve had to do hard resets every time I need to use it. It enters sleep mode and doesn’t wake up unless I unplug it and plug it back in. Scans good. But be ready to have issues with this.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Neil.
I'm sorry to hear that your printer has performed poorly. I can wholly understand why the printer needing to be unplugged and reset every time you use it would be a tremendous frustration, so I’ll suggest a resource and some information I hope will help.
I can’t tell from your review why your printer won’t come out of sleep mode when it should, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works great, super easy to set up & use; a winner
I would recommend this to a friend