Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, works great, super easy to set up & use; a winner
I would recommend this to a friend Do Not Buy This
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. Disconnects from the network constantly, prints 50 pages per cartridge before running out. Constant scanning issues. Micromanaged ink supplies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has caused you such difficulty. It’s easy to understand why poor connectivity, rapid ink use and scanning issues would be a frustrating combination. I want to help you remedy these problems. I hope the resources below will guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I can’t tell from your review whether the ink cartridges you’ve used are the ones that came with the printer or they’re replacement cartridges you’ve purchased. Some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if you believe your printer’s ink use deserves further investigation, or if the connectivity problem persists – and for input on the scanning issues you face – I suggest that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was a little hard to set up to the laptop but we got help online and now it's fine.
I would recommend this to a friend- Pros mentioned:Ease of use
DeskJet Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and my needs a good printer. Very easy to set- up.
I would recommend this to a friend Decent printer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a good printer; however, it would be even better if it also printed in both sides.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Simple to set up & operate. Really fast set up
I would recommend this to a friend - Pros mentioned:Price
HP printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for price for college student on a budget
I would recommend this to a friend - Pros mentioned:Size
processor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it. Its works for my situations. its small and compact
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, prints quick and efficient, no problems at all
I would recommend this to a friend Wireless 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to set up quality good. Got this item for my daughter. She like the wireless all in one.
I would recommend this to a friendNot As Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already returned to store . No phone line fax - only mobile and laptop faxes send and receive. Cheaply made , ink supply is only good for 85 pages. Good for college students or housewife doing weekly bill paying.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was truly very easy to setup using cell phone no computer needed
I would recommend this to a friend HP 4100 Series is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W absolutely hate this printer. What a pain this printer is to use. We have to unplug it and plug it pack in every time we use it. We also have to switch our internet connection to the printer every time also.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robin.
I’m sorry that your printer has failed to maintain a wireless connection and has performed so unreliably. It’s easy to understand why you’d be exasperated after dealing with this frequently. I want to help you resolve the situation, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice just what I needed for my home office. working from home now.
I would recommend this to a friend - Pros mentioned:Ease of use
Office use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has done a good job on printing and setup was easy.
I would recommend this to a friend - Pros mentioned:Print quality
Quality printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was very inexpensive but its a quality printer.
I would recommend this to a friend - Pros mentioned:Price
Seamless Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, excellent product, curbside pick up was seamless.
I would recommend this to a friend Bad Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible. HP customer support couldn’t even get it to connect to my MacBook. Three hours wasted on the phone only to be told they couldn’t get it to work. HP isn’t what it used to be.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer, very easy to set up and no issues so far.
I would recommend this to a friend - Pros mentioned:Print quality
Hp Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, easy setup and great print quality!
I would recommend this to a friend