Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Your tech support is the worst I’ve ever experienced, and apparently I can’t return it. Please ship me a hammer so I can beat it to pieces before I toss it in the recycle bin. I will NEVER but anything from best buy again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer doesn’t work and that you didn’t get the support you needed. The frustration you express is wholly understandable, considering that you cannot get the device to work and the retailer has said you cannot return it. I want to help you remedy this situation, so I’ll offer a resource and some information aimed at reaching that goal.
First, I can’t be sure, but I take from your review that you reached out to the retailer’s tech support rather than HP. If that’s the case, I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Okay printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help with set up is not easy plus NEEDED cable that doesn't come with printer or modern
No, I would not recommend this to a friend- Pros mentioned:Print quality
great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im so happy to have a wireless printer !!! great price
I would recommend this to a friend Decent one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent printer . Works right . Don’t expect a very fast printing but still does it’s purpose
I would recommend this to a friendThe most frustrating brand of a printer ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer ever! Ive never been frustrated over a stupid device! It is not user friendly and the directions to install are the most confusing! Stay away from this brand! I just want to throw this piece of crap out of the window!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a difficult time setting up and operating your printer. I can’t tell from your review whether you completed the setup and installation process, but I’ll nonetheless provide some resources I hope will help you get the device working to your satisfaction.
First, if you still need it, I recommend that you follow a setup tutorial specific to your printer on our support site. Regardless, on the same page you’ll also find user manuals, troubleshooting guides, how-to documents and software updates. Find those here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation, print quality and operating system compatibility. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP quality went down. Never buy their printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper feeder not working. Always paper got jammed. Terrible product. I got another one and it had different issues. HP ink subscription never sent an ink supply.
No, I would not recommend this to a friend- Pros mentioned:Price
Great printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and great price, has a lot of great features
I would recommend this to a friend With out words to express the fustration
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I had a good printer. However needed a wireles printer, to print documents from my tablet and phone.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meeting my needs. Happy this this printer, Easy to use.
I would recommend this to a friend No To Hp printers!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Endless errors! This is my 2nd Hp printer! Disappointed!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer very easy to use and a good price , go buy
I would recommend this to a friend - Pros mentioned:Ease of use
Pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get going very sleek it’s compact and not an eye sore
I would recommend this to a friend - Pros mentioned:Print quality
Print at your convenience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer . Prints both black & white and color
I would recommend this to a friend - Pros mentioned:Print quality
Good and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and the printed words and pictures are very clear.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for home and small Offices. Easy to work.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. Works great. Good price.!! Easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use
great choice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! easy to set up and works well from my phone
I would recommend this to a friend Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make an appointment with the geek squad to get printer setup and showed how to use
I would recommend this to a friend- Pros mentioned:Ease of use
Good working printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my granddaughter for school and it works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use, excellent quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use, prints easily from PC and smart phone.
I would recommend this to a friend