Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make an appointment with the geek squad to get printer setup and showed how to use
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer very easy to use and a good price , go buy
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meeting my needs. Happy this this printer, Easy to use.
I would recommend this to a friend Useless printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase not worthy. Very bad performance. Keep loosing wireless connections and not printing. Papers got jammed messages for ever. Advise don’t buy this printer at all.
No, I would not recommend this to a friendNot recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had printing and scanning issues from the beginning. The instant ink is not accurate. They sent me ink before I had printed but a few papers. It was supposed to know when i was low but i wasn't and it shipped anyway.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve encountered printing and scanning difficulties, and that your Instant Ink shipments were sent before they were due. It’s no surprise that you’re frustrated here. With that in mind, I’ll provide some resources that I hope will help you resolve the situation.
I can’t tell from your review what specific printing and scanning issues you encountered, nor can I tell what caused the Instant Ink timing problem. I recommend that you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Print at your convenience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer . Prints both black & white and color
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for home and small Offices. Easy to work.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. Works great. Good price.!! Easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use
great choice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! easy to set up and works well from my phone
I would recommend this to a friend - Pros mentioned:Print quality
This machine does all that I need. Thank You.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's cute and it works great. Only need one in this house.
I would recommend this to a friend The most frustrating brand of a printer ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer ever! Ive never been frustrated over a stupid device! It is not user friendly and the directions to install are the most confusing! Stay away from this brand! I just want to throw this piece of crap out of the window!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a difficult time setting up and operating your printer. I can’t tell from your review whether you completed the setup and installation process, but I’ll nonetheless provide some resources I hope will help you get the device working to your satisfaction.
First, if you still need it, I recommend that you follow a setup tutorial specific to your printer on our support site. Regardless, on the same page you’ll also find user manuals, troubleshooting guides, how-to documents and software updates. Find those here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation, print quality and operating system compatibility. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Nice printer in an attractive white color.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does what it is supposed to do but we have a problem keeping in connected to our network which is just 6 feet away. It causes us to have to reboot it often. I like the fact that is uses the larger ink cartridges and just two of them, black and color.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Your tech support is the worst I’ve ever experienced, and apparently I can’t return it. Please ship me a hammer so I can beat it to pieces before I toss it in the recycle bin. I will NEVER but anything from best buy again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer doesn’t work and that you didn’t get the support you needed. The frustration you express is wholly understandable, considering that you cannot get the device to work and the retailer has said you cannot return it. I want to help you remedy this situation, so I’ll offer a resource and some information aimed at reaching that goal.
First, I can’t be sure, but I take from your review that you reached out to the retailer’s tech support rather than HP. If that’s the case, I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just found a great printer with great price. Easy to use!
I would recommend this to a friend Ink Guzzler
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the equivalent of a "gas hog" in car terms. Cartridges don't last. We did not print very much & cartridges lasted approximately 1 month.
No, I would not recommend this to a friend- Pros mentioned:Scanning
good printet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you want something to scan, print, wifi print this is it
I would recommend this to a friend - Pros mentioned:Ease of use
Copier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to use. Makes clear copies. I like it.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy instalation. Simple to use. Makes little to no noise.
I would recommend this to a friend Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in desperate need of a printer. The HP printer I saw on Best Buy’s website was sold out. I told the salesperson I just wanted a simple, inexpensive wireless printer. He showed me this one. I don’t do a lot of printing so this one was perfect for me. This printer is exactly what I was looking for. So far, so good.
I would recommend this to a friend- Pros mentioned:Price
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for this wireless printer, copier, and scanner
I would recommend this to a friend