Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it one year and barely used it and when I needed it didn't work I would not recommend this printer
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Don’t bother
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried to print wirelessly to no avail. None of the devices can access the link to the printer. So disappointed in this product since it sits unused.
No, I would not recommend this to a friend - Pros mentioned:Price
I recomend this printer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and economic. This is the best...
I would recommend this to a friend Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble setting this printer up on my own. After being on the phone with HP for over an hour I gave up hope with this printer. I tried installing it myself but the HP Smart app said that it didn't recognize my printer as a smart print which is the reason why I ended up on the phone with someone from HP support. There was way to many steps to getting the printer installed on my computer. I was able to print afterwards but then I tried registering for instant ink couldn't do that either,so the HP support gave up hope and transferred me to another department and I just hung up the phone, I don't like this printer setting it up was too complicated.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Love the color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fully functional fast my at home business prints fast
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Works easy. Looks great
I would recommend this to a friend HP quality went down. Never buy their printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper feeder not working. Always paper got jammed. Terrible product. I got another one and it had different issues. HP ink subscription never sent an ink supply.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Horrible piece of equipment! Did not work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as this printer was plugged in and ready to go, it never worked correctly. I wanted to use it through wired connection to my computer, and even though it was wired to the computer, it kept switching to trying to connect via wifi. It would print one page, and then completely stop printing all together. Was a complete struggle. Was not even able to use it for more than 10 minutes because it was a non-operating printer. Returned it as soon as I could!
No, I would not recommend this to a friend Didn’t fit Criteria!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was too big for the area I needed to put it on. Returned and got a smaller Hp.
I would recommend this to a friendneed to to get used to it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a bit complicated to figure it out but takes time. Need to practice using it more.
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product a little slow, but expected because it works just as intended
I would recommend this to a friendGood Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product and only issue I see is having wifi connection issues sometimes
I would recommend this to a friend- Pros mentioned:Print quality
HP Deskjet Plus 4155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRINTER! Works great! Highly recommend.
I would recommend this to a friend - Pros mentioned:Price
Does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. works and that's what counts, to me.
I would recommend this to a friend Confusing Instructions to set up and order ink ref
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than include straight forward instructions with product, one had to search internet and piece together online info. Then they got into this whole ink re-order without indicating overall cost of package vs ordering individual cartridges
I would recommend this to a friendDoes a great job copping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it to print from either computer, which is why I bought the printer.
I would recommend this to a friendAverage all in one printer...slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok as all function in one for home. It is very slow when printing. After I bought the model 4155 about one month later, Bestbuy offered a new model 4155e for the same price. Felt like being tricked...
No, I would not recommend this to a friend- Cons mentioned:Setup
Arizona
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of print quality, it's fine. But setup was a nightmare and I never could get the HP App to actually install it - had to figure out a workaround. Would not buy this again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for taking the time to write a review and let us know about your experience so far with your printer. While I’m glad you’re pleased with the print quality, I’m sorry to hear that it was so difficult to set up and that you could not get the HP Smart App to work. I would love to help you remedy this situation, so I’ll suggest some resources aimed at that end.
If you’ve not done so already, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried all the other options only print and copy are good for me.
I would recommend this to a friendNot a user friendly printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, jam’s easily, sleeps harder than my dog and difficult to wake up. It’s a cheaply made machine, stops printing for no reason code displayed. Screen is tiny and gives very little information.
No, I would not recommend this to a friend