Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
good for limited home use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok the installation was a bit tricky and annoying.I am a student studying at home these days so its ok for me. Its been a month I have bought it. I havent purchased any ink yet.
I would recommend this to a friendall features did not download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult installing on other computers. When loaded to other computers not all features of the printer downloaded. All features were downloaded on the initial computer
No, I would not recommend this to a friendHP Printer 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible all the lights blink I called HP they told me it wont hurt if they are blinking annoying! Never had a worse time hooking up and contacting HP
No, I would not recommend this to a friendHARD TO PICK SETTINGS THAT I WANT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iT IS SAID TO BE ALL IN ONE. IT IS SUPPOSED TO FAX BUT IT DOESN'T. IT WILL MOBILE FAX IT SAYS BUT NOT FROM MY PHONE SO NOW I WILL HAVE TO BUY A NEW PHONE. NOT HAPPY OVER THAT!
No, I would not recommend this to a friendHP-DeskJet Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this HP DeskJet Plus 4155 Wireless All-In-One Instant Ink-Ready Inkjet Printer. I've ordered Ink direct from HP and I am waiting to try this method rather that running out to the store every time I need more ink.
I would recommend this to a friendTerrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer never worked properly. It was too difficult trying to get it to work. Way too many steps and procedures. Had to return it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
HP DeskJet 4155 not compatible w/Mac OS Catalina
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps causing my Mac to bombard me with Malware messages saying that HP files will damage my computer. My Malware program did not identify any threats but I could not use my Mac because of the non-stop warnings popping up. Apple tech support removed 1800 files all marked HP and told me to disconnect the printer and contact HP. I tried repeatedly to get through to HP but only succeeded once and then was disconnected.
No, I would not recommend this to a friend HP DeskJet Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No printed instructions. Very hard to get connected to Wi-fi. screwed around with it for 2 weeks before getting it to work. Only instructions for setup were on a PDF.
No, I would not recommend this to a friendIt’s do-able
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, it gets the job done.. We purchased this printer for our kids for school to be able to print work out as school is currently online due to the COVID pandemic..
I would recommend this to a friend- Cons mentioned:Connectivity
H P Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer isn't working properly and Best Buy won't take it back. I was gone for a month and have only used it a couple of times and it tells me I'm not connected to the internet when I am, or that it's out of paper when it isn't. It skips lines when printing even though I bought new cartridges. I would not recommend this printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can easily understand why connectivity problems, contradictory out-of-paper error messages and missing lines in prints would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you follow the steps in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/c00786157
You can also visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For help with the issue of missing lines, or if either of the above problems persist, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Wrong printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer wasn’t compatible to my notebook and didn’t find this out until I returned it to the store after talking with a technician on the phone
No, I would not recommend this to a friendHorrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never works with Wi-Fi and scanner doesn’t work. Wish I never got it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Samantha.
I’m sorry that you’ve encountered difficulty with your printer. I can wholly understand why problems with connectivity and scanner functionality would be an exasperating combination. I want to help you improve performance, so I’ll offer some resources I hope will serve that end.
First, I recommend that you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning and printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Hp impresionante
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a good tool to have in our homes.we can do our homework more easily without leaving our homes, it is very important for our children and their schools.
I would recommend this to a friend- Pros mentioned:Print quality
Slow printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of printing was very good for the price but it prints incredibly slow. The demo page took well over 1 min to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Derek.
I'm sorry to hear that your printer is yielding prints so slowly. It’s easy to understand why that would quickly become frustrating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Horrible printer. Not up to HP standards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. I opened it 3 Weeks after purchasing and it doesn’t want to print, the paper gets stuck, and I was not able to print anything!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Cindy.
I’m sorry to learn that your printer has not worked like it should. It’s no surprise that you’re a bit shocked and frustrated, considering that paper has gotten stuck in the device and prevented it from printing before you’ve even used it successfully. I want to help you remedy this situation, so I’ll provide some resources aimed at making that happen.
I can’t tell from your review what’s causing the problem you describe, so I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Simple to Use, great printing quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I unpacked the printer and could use it right away. I connected it with a cable to my laptop and it installed itself - I could print right away. I haven't used the app to print wirelessly from my phone - I'll try that next.
I would recommend this to a friendTerrible printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paper feed for scanner keeps getting jammed. Printer only prints one sided. I’m very disappointed in this purchase.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that the document feeder for your printer’s scan function has had frequent jams, and that you’re dissatisfied with at least one feature of the device. Your disappointment comes as no surprise here. I want to help improve your experience, so I’ll provide some information and resources aimed at making that happen.
First, your printer does have a manual duplex feature. I recommend that you consult the main user manual, which you can find on our support site, to learn how to use it. Look for the section in the table of contents called Print, then find the heading “Print using a computer.” Click on that title and you’ll be taken to the appropriate page. Find that manual here:
- www1.hp.com/ctg/Manual/c07043347.pdf
Regarding the scanner issue, I suggest you follow the steps in a guide on our support site to document feeders that pull through too many pages at once or fail to pick up paper at all. Find that guide here:
- support.hp.com/us-en/document/c01728503
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s going on and what can be done. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Desk jet printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer/scanner because I was going to be working from home. This printer doesn’t work the way it should.
No, I would not recommend this to a friendGet This Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for me and it's just perfect for the price. My favorite feature is that this printer shows how much ink there is left. It gets a little bit confusing at first but you should get the hang of it soon.
I would recommend this to a friendHo hum printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup instructions were so cryptic that I finally used YouTube. It is a bit slow and scanning from the sheet feeder is not always reliable. Worst of all is the obnoxious demand from HP to keep the printer on at all times under the guise of free ink. Really? Ink use is only discernible by what you do besides printing? I turn it off when not in use.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Annie.
I’m sorry that you’ve had a poor start to owning your printer. I can wholly understand why slow print speed, unreliable scanning from the document feeder and features you find inconvenient would be a bad combination. I want to help you remedy whatever of these issues that you can. I hope the resources I've listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, I can’t tell from your review whether the scanning issue is related to the scanner or the document feeder. If it’s the latter, I suggest you follow a guide to document feeders that fail to pick up paper or pull through too many pages at once. Find that guide here:
- support.hp.com/us-en/document/ish_3833686-1493864-16
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support