Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it for my kids and it very excellent we love it has very quality and was worth the money i paid
I would recommend this to a friendMy little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty with set up. Had to purchase additional cords
No, I would not recommend this to a friendThe HP 4155 All-in-one Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works very well, but one MUST learn the distance of the printer from the router.
I would recommend this to a friendprinting can be done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the printer that keeps printing. how good is that!!
I would recommend this to a friendSoftware downgrades the printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the printer is..... it is slow scanning, slow printing, The software used to scan is the worst. it randomly logs you out and can not print scan nothing unless you log back in. because of the software and slow of the scanning/ printing its 2 stars.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a disappointing experience with your printer. It’s easy to see why software difficulty related to printing and scanning would be cumbersome and aggravating indeed. I want to help improve your experience, so I’ll point you toward some resources aimed at meeting that goal.
For printing and scanning software, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
You can also visit a page on our support site that has diagnostic tools for various issues, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Bad news
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely difficult to set up, once set up it worked till the morning when wireless stopped working! Wireless was abandoned for a cable, but no cable is included with the printer! Now that I have acquired a cable we can print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was difficult to set up, and that soon after it failed to maintain a reliable wireless connection. I can understand why resorting to a USB cable would add aggravation to an already frustrating situation, so I’ll point you toward some resources I hope will help.
First, if you’d like to use your printer wirelessly, I recommend you visit a page on our support site that has diagnostic tools for various problems, including connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I hope that you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Excellent "At Home" Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is everything we need at home and more. The features are great and the app functions well.
I would recommend this to a friendSpeed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than expected especially when printed from computer
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I use it for nursing school and ink lasts
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is working well. I'm pleased with it & its capabilities. It meets my needs.
I would recommend this to a friend4155 Desk Jet Plus all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I do not use it often but I have it for emergencies and it always works wonderful!
I would recommend this to a friendHP - DeskJet Plus 4155 Wireless All-In-One Instan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still having issues with the scanner. Not sure if it's the printer/scanner or my internet connection.
I would recommend this to a friendGreat value wireless printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value printer to print wirelessly from computer or your phone. Easy to follow set up instructions.
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was good and but printed to slowly for my needs.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still having problems installing having to return soon.
No, I would not recommend this to a friendGreat copies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Each setup , the only thing is having to go online for. Instructions and not having an information book.
I would recommend this to a friendGood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great but I was unable to do the wireless connection.
I would recommend this to a friendNice appearance but not performance-wise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow when printing...not for even minor office printing.
No, I would not recommend this to a friendSmall but perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer scanner is sleek and works wireless very well with my computer and cell phones!
I would recommend this to a friendSlow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really slow I will return it , Because it’s useless
No, I would not recommend this to a friend