Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- |
- SKU:
- 6404821
Customer reviews
Rating 3.9 out of 5 stars with 5283 reviews
(5,283 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Overall purchase. Easy to get it to my home
I would recommend this to a friendRated 5 out of 5 stars
Love the color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Love this color instead of black. Quick and accurate printing.
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HPdeskjetplus printer is excellent, ordered on internet and was delivered in 3 days
I would recommend this to a friendRated 5 out of 5 stars
assories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have brand I wanted but had a reasonable substitute at a good price
I would recommend this to a friendRated 5 out of 5 stars
Found
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this printer, I got the printer for my granddaughter school work.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 1 out of 5 stars
UNHAPPYUSER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow stops in the middle of printing, prints unwanted pages from previous job. i have purchased three hp printers in the past two years they were all junk. My HP computer is outstanding .
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can certainly understand why print jobs stopping and starting without explanation would be a confounding start to owning a new printer. With that in mind, I’ll suggest a resource and some information that I hope will help.
I can’t tell from your review what’s causing your printer to perform this way, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
A Great Printer for Personal Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this printer. I use the printer for my personal use in my home.
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer as advertised - had it waiting for me when I picked it up. Excellent Job
I would recommend this to a friendRated 5 out of 5 stars
Good but set up is hard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Set up was a little bit confusing, but got it sorted in the end.
I would recommend this to a friendRated 5 out of 5 stars
Good home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints well. I like that the printer is white. Great for home office and personal use.
I would recommend this to a friendRated 3 out of 5 stars
Ok purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is ok. Did not connect to computer w/Wi-Fi.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Ugly paperweight
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this paperweight for almost a year. It cannot find my wifi and I cannot get HP customer service to answer. And Best Buy won't take it back. Has never printed a sheet of paper.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected to your Wi-Fi network and that you’ve not gotten the support you need. I can certainly understand why you’d be upset by this, so I’ll offer a resource and some information I hope will help you remedy the situation.
I can’t tell from your review why your printer has not connected wirelessly like it should or what means you used to contact support, so I recommend that you call us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 3 out of 5 stars
The printer setup is not easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am computer-savvy but had problems setting it up
No, I would not recommend this to a friend- Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
Small MFP with Great Print Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DeskJet Plus 4155 packs a lot in a small package and at a low price! If you're looking for printing, copying, and scanning you should check it out! Design I like the angular look of the front. The size is small, especially for an MFP with a sheet feeder for the scanner. The controls are simple. There are just a handful of buttons including a power button, a button to copy in black and one for color copies. The small display does show how much is left in the black cartridge and the color cartridge, which is very convenient. It doesn't have internal storage for all the paper. You have an rear angled paper input in the back where the paper is fed down. The paper comes out the front - either out a slot or you can pull down the front door and slide out an additional paper support to catch the pages as they come out. The various trays and slides don't seem the most sturdy but should be fine for normal use and do keep the overall size very compact. Features In this case, I think key features are the price, size, and excellent print quality. It amazes me how far inkjets have come. Besides that the HP Smart app gives you easy setup of the printer, walking you through the process of inserting the ink cartridges for instance. The HP Smart app also can take to an HP website with lots of downloadable projects etc to print. I was impressed that with the size and price it still has a feeder for the scanner, which I think is a must have. It's also kind of cool how they keep the size small with all the parts that fold open and slide out for the front paper trey, the back paper feeder, and the scanner paper feeder. You can close it up nicely when it's not in use. Scanner I did a few test scans and tried the copy function. I was happy with the results. You used to need to be concerned about the quality of a scanner. Now we take them for granted. Anyway, the scanner/copier worked well. If you use the HP Smart app it gives you the option to save as a jpg or a pdf. I'm very glad it includes the .pdf option. Print Quality The first thing I tried printing was a photo, on 4x6 photo paper, and it printed perfectly, with very rich colors. It was not fast at printing but it was well worth the wait. I was impressed, as were others at the excellent quality of the photo - which I did print on HP high gloss photo paper. Text quality is also excellent, again, it's hard to believe how good even an inexpensive ink jet can be. I did some test printing at draft, normal, and best quality. Again, I was very impressed with the print quality. The normal and best were both excellent - with best being darker/richer. Draft was good. Inkjets often seem to have some tearing or lines that show through the text in draft mode. On the 4155 this was very minimal. I saw one line where it was easily noticeable but not bad - to me very acceptable for a draft printout and much better than draft on my last inkjet. Overall, the HP DeskJet Plus 4155 gives great print quality on text and photos at a great price for an MFP. I'm very happy with it!
I would recommend this to a friend Rated 5 out of 5 stars
Works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works works works works works works it's still working
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far, we will see how long it takes. However it’s a good looking printer
I would recommend this to a friend- Pros mentioned:Print quality
Rated 1 out of 5 stars
Very Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this printer. Never could get it working correctly. Would only print partial page out. Returned it after two days for the HP 5070. Much, much better printer for just $40 more.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price - have always used HP printers and will continue to.
I would recommend this to a friendRated 5 out of 5 stars
good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. with everything necessary. Cartridges also have a good price.
I would recommend this to a friendRated 5 out of 5 stars
Nice Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my uses. Good price and fast delivery. Good understanding WIFI application
I would recommend this to a friend











