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Customer Ratings & Reviews

Your price for this item is $89.99
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Customer reviews

Rating 3.9 out of 5 stars with 5283 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,283 reviews
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes great copies but is very slow. It takes about a minute per page.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Might be good for someone else but too hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. Returned the printer. Poor design, No instructions except for a poor diagram. Not intuitive. Cannot set up without a computer. Save yourself and buy something else!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me and the family away from the streets for copys and it looks great and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great material for take the advantage of the technology and protection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    received on 6/6/20 ready to send back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few printers over the years. Ever Printer I have owned lasted me years. I'm a retired chef, so you see I have really used my printer and I know how to set them us. This Printer is not so friendly to set up WIFI. I am so ready to return it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not performed like it should. I can understand why a user-unfriendly experience and difficult Wi-Fi connection would be a frustrating combination indeed, so I’ll point you toward some resources I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you still need assistance, I suggest that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP printers rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP printers - so easy to set up and use - my last 4 have all been HP

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for dorm or small jobs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I can say is that when I need a printer, I look at everything and always end up with an HP. There are a few other manufacturers out there, but HP just seems to know how to make a printer. This one is no exception. I would say first that if you do a lot of printing, this is not going to be the printer for you. I say that because the first thing that struck me is that there is no paper cassette, you have to rest the paper in the feeder behind the printer. Not a big deal, but sort of a throw back approach. The second thing of note is there is no USB port for scanning to a USB drive. If you want to scan, you need to do it through the HP app and save it to your device. Again, not a big deal, but I liked being able to scan documents and take them with me when needed. Would it have been that difficult to put a USB port on this printer? So why buy this? There are several good reasons. One, it’s a lot smaller than most multifunction printers so if you are short on space in your home office like I am, every inch is valuable. Second, the ink cartridges for this are A LOT cheaper than the HP high end multifunction printers and for me, that’s a big deal. Since 90% of what I use a printer for is to print, saving money on print cartridges is important. Third, it’s relatively fast for a small printer. Not fast by more expensive printer standards, but fast enough when you need to print out a couple of pages. So if you need an inexpensive, small, well build multifunction printer, this is definitely one to consider. This would work very well as a small office printer (like I am using it) or a solid dorm room printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hp printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does the job no issues need to get one for home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift giving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for someone in another state and pickup was fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I bought is working fine. Was very happy with the curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The back paper feeder works great for regular and thicker paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonderfull experience, Very good service ,And perfec product Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very easy to use and is excellent for home printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I recommend it very good product very helpful and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You had it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed several small electronic items. We found every one of them at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Just what I needed at home, especially with my closest library closed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you lay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use it too much. The printer kept falling off the network. Also the first time i used it after printing the Test page, I loaded paper to the back and it grabbed 4 sheets. We sent a pdf to print and it took a while to print. It was purchased for college student. The next few days again it kept pulling multiple sheets when printing. I had GEEK squad coverage but after doing some research I felt my $100 printer was going to be $1000 worth of headaches. PC Magazine listed another printer by HP as their best Small Business printer. It was $120 more but for piece of mind OfficeJet Pro 9015. So far so good, zero paper jams and zero network drops in 1 week!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update 11/5/2021 my printer is still running well no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I really appreciate it thanks I hope everyone can star using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer quick and easy to use Never had a white printer before, I like it

    I would recommend this to a friend