Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love every bit of this product. Its worth the price.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer, scanner. We set it up and its wireless.
I would recommend this to a friendTroubleshooting for One Print Job EVERYTIME!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, do not buy. Every time I am try and print I go through this issue of the driver not working but it shows in devices as being updated and ready. The HP app shows it as ready. A person should not have to go through 1 hour plus of troubleshooting every time you need to print. Please read other reviews that complain about this issue of printing. Returning today! Junk!
No, I would not recommend this to a friendPoor WIFI connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed to be a good unit but I could not get it to connect with my WIFI. It failed every time. I returned it and got a second until and had the same issue. I have been a tech for 20 years.
No, I would not recommend this to a friendPrinter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really great printer. Works perfectly fine.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go home printer...... it handle all home printing needs
I would recommend this to a friendGood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommended this product to anyone . It's a good one.
I would recommend this to a friendHP - Deskjet Plus 4155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, easy and useful smart printer. I'm loving!!!
I would recommend this to a friendGreat machine for home office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Sleek looking and gets the job done.
I would recommend this to a friendPrints way too slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed on how slow it prints in color. I now know why the price was so cheap and why there was a 6 month free ink.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robert.
I’m sorry to hear that your printer has rendered prints so slowly. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you make sure your printer performs reliably for any urgent printing needs. I hope the resources I’ve listed below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If my suggestions don't seem to help, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problems yet and great for home use use sparingly
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice printer I fully recommend this printer.
I would recommend this to a friend- Cons mentioned:Connectivity
Don't buy this printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer sucks. It continuously disconnects from my device and I have to remove it access reconfigure every thing just about every time I use it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. It’s easy to understand the frustration that would result from needing to essentially reinstall the printer each time you want to use it. With that in mind, I’ll offer some resources I hope will help.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Would definitely reccomend to a friend
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer so much. Picked the right printer.
I would recommend this to a friendBuy Another Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I only kept the box I would take this printer back to the store. It has not been close to good. Paper feeder is bad and the wireless connection options are not up to par. Not happy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer’s document feeder hasn’t performed well and you’ve also had a connectivity issue. I can readily understand why that would be a frustrating combination, so I’ll offer some resources I hope will help.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up paper or push through too many pages:
- support.hp.com/us-en/document/c01728503
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
A Headache
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a win 10 dell desktop and was unable to properly download the driver for this printer. Unlike other brands who offer the drivers on a CD with the product, Hp requires you to download an app instead of having the option to just download the driver. Literally every time I had to printer a document I had to uninstall and reinstall the software. I’m very familiar with IT equipment and this by far was the worst thing to deal with. After a week I returned it and purchased a Epson printer and haven’t had any issues since.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
GRRRRRR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIDICULOUS....NEED A PHONE TO WORK IT. HAVE A NICE ANCHOR INSTEAD OF A PRINTER.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve run into trouble with your printer. I can wholly understand your frustration, considering you’ve not found a way to set up the device aside from using a mobile phone. I want to help you resolve this issue, so I’ll provide some resources and clarifying information that I hope will reach that goal.
First, this printer is designed to be set up via mobile phone as well as desktop or laptop operating system. I recommend you visit this product’s homepage on our support site, where you’ll find a setup tutorial as well as the main user manual. You can also find how-to documents, troubleshooting guides and software updates specific to this model. Find those resources here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
Takes forever to print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time or money on this printer. I have had nothing but issues since setting it up. The app you have to use to setup was not responsive. Once getting it setup, after dealing with it not recognizing my wifi, it only took a couple minutes to print out one sheet! It would print some then it would just stop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Michael.
I'm sorry to hear that the printer is yielding prints so slowly and otherwise performing unreliably. It’s easy to see why that would be a frustrating combination, so I’ll offer some resources and information I hope will help.
First, I recommend you look at these guides that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
I also suggest you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problems persist, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality, Size
Review: HP Desktop Wireless Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the opportunity to test out the HP Desktop Wireless Printer, and overall, I must say that it is a solid printing solution for home or small office use. Here is my review of the printer based on its features, performance, and user experience. First and foremost, the wireless capability of this printer is a standout feature. It allows for convenient printing from any device connected to the same network, such as laptops, smartphones, or tablets. Setting up the wireless connection was a breeze, thanks to the intuitive setup wizard and clear instructions provided by HP. In terms of print quality, the HP Desktop Wireless Printer delivers sharp and vibrant prints. Whether I was printing documents, photos, or graphics, the printer consistently produced high-quality results. The colors were accurate, and the text was crisp and easy to read. Additionally, the printer supports borderless printing, which is great for creating professional-looking photos or marketing materials. The printing speed of the HP Desktop Wireless Printer is impressive as well. It can print up to 20 pages per minute, which is more than sufficient for most home or small office printing needs. The printer also features automatic duplex printing, allowing for convenient double-sided printing and saving on paper costs. One aspect that I particularly appreciated about this printer is its compact size. It's designed to fit neatly on a desk or shelf without taking up too much space. The build quality is sturdy, and the control panel is user-friendly, featuring a small LCD screen that provides useful information about the printing status. Furthermore, the HP Desktop Wireless Printer offers a range of connectivity options. In addition to wireless printing, it has USB and Ethernet ports, allowing for flexible connection choices depending on your needs. The printer is also compatible with various cloud printing services, enabling seamless integration with popular platforms such as Google Cloud Print and Apple AirPrint. When it comes to maintenance, the printer has a straightforward ink cartridge replacement process. The cartridges are easily accessible, and HP offers a range of options, including high-yield cartridges for those who print frequently. The printer also includes useful features like automatic paper sensing and an adjustable paper tray, ensuring smooth and hassle-free printing experiences. However, one minor drawback I found was the noise level during printing. While it wasn't overly loud, it was noticeable, especially in quiet environments. It's worth considering if you require a whisper-quiet printer for your workspace. In conclusion, the HP Desktop Wireless Printer is a reliable and feature-packed printer that offers excellent print quality, wireless convenience, and a compact design. It is well-suited for home users or small offices that require a versatile printer with wireless capabilities. Despite the minor noise issue, I believe the printer's overall performance and functionality make it a worthy investment for anyone in need of a dependable wireless printing solution.
I would recommend this to a friend