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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,285 reviews
  • Pros mentioned:
    Ease of use, Scanning

    Rated 5 out of 5 stars

    Love my printer scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Especially the scanning part. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! Printed material is clear & printing and/making copies is easy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good product overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer works well and does what it says. I do sometimes have issues connecting wirelessly to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Coco Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price, easy to use, great purchase! No frills meaning young & old can use with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for print out pictures, easy access to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my current use, easy to use, quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Loving this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it was easy to setup and fast printing pics are still a little distorted but it getting clearer as I print

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy anything else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the worst printer I have ever owned. You cannot do anything on the printer unless it’s through the app. There are no commands on the printer itself. If you choose not to do the auto refill ink cartridges it will not let you print and remain in error message until you do. It will say it didn’t recognize the cartridges as HP Cartiriges even though they are. It’s ridiculous. It is also the SLOWEST printer I have ever used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty descent home printer. Super slow but very good prints. Very reasonably priced. Ink is cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for normal home use. It prints clearly, connects to WIFI and is definitely priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for the Home Office!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use! Prints and scans are clear. Ink is not expensive. Good value!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver, I like it , good printer I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 1 out of 5 stars

    Run Far and Run Fast. That $99 price cost me $300

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a piece of GARBAGE! HP keeps all of the files in their cloud, you cant set it up, I have to have 2 service requests that I waited a week for and here I am a week later and the printer is no longer working- says its offline, which doesnt mean a thing if the brand new printer I got on May 8th, was fixed on May 15th, and is no longer working after $99 for the printer, 2 extra print cartridges, then an extra $99 for the 2 service requests. I have spent close to $300 for this nightmare and for what?? . Even the Geek squad dude said he hates working on them and some he cant even get to work at all. And the topper of them all is I forgot my password, FINALLY logged in thru gmail and found my account, only to see that I cant return anything, Printer, ink cartridges, NADA cuz I missed the deadline by 2 days.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’ve encountered such difficulty with your printer. It’s no surprise that you’ve so frustrated, considering the device has not worked like it should and you’ve had to pay extra for supplies and technical support from the retailer. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will accomplish that goal.

      I can’t tell from your review why your printer has performed so poorly. However, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, go to the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers basic support, hardware and ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Perfect for college, small foot pint, and great print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I got it to work in the car. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works well, not as easy to use as older models.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a very old HP printer that had lasted for years. After difficulties getting it setup, printer has worked well. I do miss the panel which displayed ink levels, types of functions, messages, and detailed information. Now have to go into a program separately to get this information. Also have to remember what various lights mean-no longer shown on the panel. Another case of improving to make it more difficult to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used all the features, but it works well for my needs so far. Price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always connect to phone easily but makes good copies and prints quietly .

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Printer for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer for the price. My son is off to college and this printer is a perfect fit for his desk area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Printer 4155e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to get set up as a wireless printer and spent wish I would have purchased the next level of printer as that was easy to set up for our son.

    No, I would not recommend this to a friend