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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,285 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for the price. Does everything I need now in a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer fast easy to setup I do recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer , works great !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and solid printer ! Bought total tech support and this is peace of my mind incase in the future something happens . Geek squad helped me out with my printer before so know while I’m in nursing school I have it so I don’t need to worry about printer issues and stress associated with it .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints and scans fine, but I have to unplug the power cord and plug it back in, then wait for it to boot up every time I want to print something because it’s impossible to wake up from its sleep mode. This totally defeats the purpose of having a wifi connected printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use, prints beautifully, no problem with setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I expected works great worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice printer, clear images for my silhouette 4 Just wish it also had a scan option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Just great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy set up. For the price you won’t find a better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Work horse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get something for our support staff, this is an economical work horse that was ideal for the use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average - not for substantial use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace an older HP that has served me for many years, but the heads aren't aligning correctly anymore. This HP seemed very flimsy in comparison. Instead of a dedicated paper drawer, there is a shute that pops out of the back to hold the paper. It felt easily breakable and also the paper would get dusty. Also, only two cartridges (black and color) instead of separate red/yellow/blue color cartridges, which I felt would result in more cartridges as if you used up a lot of blue, you would have to replace the entire cartridge instead of just blue as I do now. Not a good investment for me, as I print a lot of stuff. Returned and will continue to look for a better value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Adequate printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is about the same as the cheaper ones I purchased previously. It was difficult to install. I had to have help. It does print quickly and has good print quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Dissapointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints rather slowly but the quality of the prints is good. A free six-month ink subscription came with the printer and I have had one ink delivery in the month since I bought it. I am a little skeptical that this will actually work out long term but I am willing to see how it goes. What I don't like at all about this printer is that after a period of non-use (say a day or two), the printer goes "offline" and it won't work. In order to make it work, I have to unplug the printer, wait thirty seconds, plug it back in and wait for it to reboot. This is really annoying. I am not quite sure why this continues to happen. I'm sure there is a solution but I haven't yet had a chance to try to figure it out or contact HP support. But it should not be happening in the first place.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Jasper.

      Thanks for the review and the description of your experience so far. While I’m glad you like the print quality of your printer and that you’ve given Instant Ink a try, I’m sorry to hear that the device has gone offline frequently and has rendered prints slowly. It’s easy to understand why that would be a frustrating start to owning the printer. I want to help you remedy these issues, so I’ll direct you to some resources I hope will accomplish that goal.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including printer-offline and other connectivity difficulties. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      You might also gain useful information by following a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Wonderful hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Works for all things well. Quick and good quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints quickly and nicely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it a lot but what little I have used it has been great, Prints quickly and nicely. I am not sure what I am missing but I have not located any paperwork that informs me on how i get the 3 months of instant ink and I am running low

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Not Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it hard to set up. Kept telling me that I had to download drive's that I already had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    JOES PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD VALUE, EASY TO SET UP, HIGH QUALITY PRINTING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is OK, but not fantastic. I ordered it because it has the document feeder, which is needed, when scanning multiple pages into one file. It does not offer custom sizing for copies, which was a disappointment. Six months of Instant Ink is a plus! I love Instant Ink - best thing ever! I own 6 printers and they are all HP. HP printers are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New Printer for Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and use. I really enjoy the HP+ subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great and a great price nice size for my work space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine all in one printer ..........................

    I would recommend this to a friend