Customer Ratings & Reviews

Somewhat difficult to get set up and started printing. Otherwise.. good product

Awesome printer, very quiet and compact and easy to use

Good connectivity, Good printing quality, Great experience with HP Smart app

Set-up instructions could be improved. Having issues setting it up on my computer.

The printer is fast and the print and color is great! The ink is EXPENSIVE!

Great all-in-one for light home use—prints, scans, and copies with ease. Compact and easy to set up with mobile printing. Just note: it’s a bit slow, and ink can get pricey over time. Ideal for occasional printing, not heavy-duty jobs.

I did not get enough info from booklet with printer. I did not take advantage of the ink offer although I wanted to because they said I could not do WiFi because I didn't have the right equipment. I have an Xfinity modem with my desktop computer and pay a monthly fee for internet to them.Why does this printer advertise this ink offer if I can't use it???

This is the worst printer I’ve ever bought. When it decides to work it works fine. But 80% of the time it says offline. You print out the status and it says it’s connected and the signal is excellent. Yet I can’t print and all the lights are blinking. It’s going in the garbage. The aggravation is not worth it. I print probably 10 pages a month and every time I do it takes me 10 minutes trying to figure out what the issue is. I’m buying a Brother or Epson. Will NEVER buy an HP product again.

This is an amazing product, I am so happy with my purchase at your Best Buy store, this is what I need for my home office, is perfect, love my hp printer, the price & quality of this product is amazing!!!

Works awesome, easy to use. Fast and easy to print.

Up with hp printer Was easy to set up print ok Salesperson was great help

easy to use, connects right away and prints beautifully

Stopped working after a few years. Should last longer in my opinion. You get what you pay for. I bought a more expensive printer from HP [Love the Company for printers] and I am happy with it.

At first it worked out fine. Then it started to lose connection even though my wifi was still connected. It keeps disconnecting itself.

Best low cost printer we've ever had. We print a couple hundred pages every month and have no issues. Ink last a long time and is super easy to change!

Really good printer and for price that’s good as well

There is a problem with the printer to print. I will scan but will not print. There are pending documents that I do not know where to go to delete and they continue to print. I do not like this at all. It does not read the document to print. Go into to see if the printer is downloaded to the computer it says no. I have downloaded it more that once and after you print for awhile it will tell you the printer is not there.

I am happy with this purchase. This printer meets my needs. I was looking for an inexpensive printer that I can use to printout letters, warranties, etc. It is not too loud. It came with an added feature of offering a 6 month supply of ink. I prints fast enough for me. I would recommend this printer to others.

We bought this in a pinch before traveling. It was a nightmare to install and I have had to reinstall my Dell laptop a dozen times. I can't get it to work with my mother's desktop at all. Intrusive software requires you to be online and connected through HP apps, with your data also shared with Google and Adobe. I tried setting up without agreeing to any data transfer and was simply unable to proceed. (It may be possible, but not for this reasonably experienced computer user.) Purchase price seems relatively low--because of course *you* are the product and you also get killed on the ink. Dinky cartridges last about five minutes, what a waste of resources. Our last HP inkjet printer 4630 was a dream. It lasted over 10 years, had full scan/print functionality including double sided and auto feed. A good experience overall which is why we turned to HP this time. Never again. HP has lost this customer for life.

Good buy, had to get geek squad to come set up though. works great