Customer Ratings & Reviews

When I first set it up it was awesome! For the price it’s totally worth it.. however it only worked wireless for one day.. I didn’t use it after that day for some time but still, it shouldn’t be an issue given my wireless network didn’t change. But now I have to use a cord from another printer, luckily that I had, in order to use it. It will work excellent if you have a usb cord compatible with the printer to hook up to your computer, but other than that, it’s pretty basic. I tried a hard reset and everything to reconnect, maybe it’s my network, but I highly doubt that. Either way I still love it.

Very happy with this purchase! Does everything it's supposed to do,, print, scan make copies and all very easy. And can do it from your phone or laptop or PC wirelessly

Easy to setup for the most part. A little clunky having to go through the app at first in order to send something to print but once I did that the first time, it seems to be allowing prints from any program. Great for occasional printing working from home and also copying/scanning.

It was easy to install.But Norton made it a little confusing. HD had three simple steps to take, but Norton wanted me to give the printer a password. HD came to my rescue.

Easy to setup and use. Makes great copies. Affordable

Very well pleased. Fast and very clear. Working with fine wire and downloads are exceptionally clear. Haven’t had long, but it’s excellent for my use. I also signed up for ink program and so far it’s good. For an individual , this is a good little printer.

Workes fairly well most of the time. Sometimes it won't work from the App and I have to go to the document to print and vise versa. I do not know if it is the wifi signal or the printer. The other features work fine and it has excellent print quality. I have not tried the fax feature yet.

Was hard to connect to the internet. Once you fet it connected it works great.

I haven't used it much since it was installed by Geek Squad on 8/27/22. But, I am sorry that it doesn't have 2 features that I enjoyed on my former HP printer: i.e., doesn't print back-to-back, and is much bulkier/larger than former model. I selected this model because it was recommended as closest to the former model.

Nice printer for the price. It’s easy to use, with directions clear.

Works nice for printing my lesson plans for class on. Great size

Print quality is better than expected. Only gripe is the setup process is tedious.

Bought a wireless printer, proved to be easy to connect. Has good directions to connect and operate. We don’t use it a lot but is very capable to handle my work load. It was on sale at the time which was even better.

Great price and easy to use! Prints nice and clear!

Nice printer but a bit slow. It is compact does not take much space

Good basic printer. I also have the Envy6455 and have had a lot of issues with paper jams and needing to restart all the time. Sometimes keeping it simple is just best.

Very much needed. Highly recommended, especially the fact that its a 2 in 1 (Printer/Scanner). Also download the HP Smart app, makes it more easy to use and follow up on its function and ink supplies level.

Easy to set up . I like the way the paper loads and it works great for my needs. I am always satisfied with Best Buy purchases

I bought this printer as a replacement for my 90 year old mothers printer that had stopped working. Very simple set-up out of the box and configuration was a breeze. Price was great and delivery was actually early! Thanks again Best Buy!

GREAT PRINTER FOR THE $$. EASY SET UP AND QUIET..