Customer Ratings & Reviews

My expectations were too high for this unit. Still trying to adjust. Price was right. Still trying to apologize to my 2 year old 7855 photo. Not speaking to me.

My last one lasted for two years. The paper rollers went bad. But bought another one for the price you can't beat it! We don't print an enormous amount.

The printer is easy to set up and prints well. It sometimes does not connect to my computer if it is to far away from it. The power button does blink on and off at times, and I have to disconnect the printer and reconnect it and it stops.

Its easy to use. The price is kind off Affordable.

I love my printer. Being a Senior over 70 years old caused a little anxiety. After I got it to set in up to start printing. I read the instructions and felt accomplished it worked!

Outstanding printer, easy to set up. Prints great, it was in stock when I found it on the website. I went into the store and bought it. Fantastic price point for my home office.

Kudos to Best Buy! Best price. Fastest delivery and I was able to recycle the old printer at the store when it was convenient for me a few weeks later.

Easy set up and unboxing. Connections were a breeze. Really liked the 6 months of free ink. Idea for what I wanted. Wanted a simple and east to use printer with high quality photo printing as well as my daily printing needs. Wi-fi connections made it easy to connect to my computer.

I love this printer. It's doesn't take up much room. It's a printer and scanner. Needs only 2 cartridges unlike my previous HP printer; and the ink subscription makes it easy. I dont have to worry about running out for ink. It's delivered to me.

Connection is terrible. Signal will fall often. Setup is time consuming and does not work as instructed

Great price, great on ink and great reproductions.

I would have given 5 but I had trouble logging in with my account username and password word however I didn’t have any trouble once I logged in with updated passwords

Perfect for my home Needs. Very solid and reliable. Easy to load cartridges.

Great printer, works great! It is very easy to use and does everything that i need it to do

Have only had product for short time. Had difficulty setting up as I was dealing with Windows8 on my laptop. Engaged with HP support. The first question they asked was what OS I had. Told them Windows8. Then after a 1 1/2 hour without being able to set-up printer, I was told it doesn't work with Windows8. Why wasn't told that at the beginning. Also, I pointed out the info on their website which stated Windows 10 or 11 was 'recommended.' The agent then referred be to the small print on the box which said Windows 10 or 11 was 'required.' I believe 'recommended' and 'required' have two different meanings. Ugh! Very frustrating.

This printer is perfect for what I need. I had purchased another brand and it was a disaster so I switched back to HP. It is better to pay a little more and get a good product!

The printer has been okay so far. The printer prints slowly. I've never owned an HP before so I'm not sure if this is normal printing process or not.

The reasons why I only gave it 2 stars instead of 5 stars is because HP made it more difficult to install the printer because of inadequate poor documentation that was all wrong. The online support was useless and all wrong. I ended up ignoring all of the HP useless documentation and used my operating system installation tools to install it to get it to work since the HP software is useless rubbish. Once I was able to get it to work which took about 3 hours the printer works great. The first thing I recommend you do is to throw out all of the documentation if you want the printer to work.

Its really good for household purposes. The quality of print is so good, didn't expect this. loved it.

We bought this printer specifically to print from our phones. It works great for our needs. I like the fact that there are only two ink cartridges but concerned about how long they will last. The installation APP seemed to go on forever.