Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Easy Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is also our second generation of a model'in HP 3 in 1 printers. We have been happy in the past, so when I bought my new laptop, it made sense to update our printer as well. The HP 3 in 1 was the obvious choice.
I would recommend this to a friend - Cons mentioned:Connectivity
Not a very reliable product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable. Connectivity issues Scanning multiple pages sometimes the pages show up out of order or upside down. Good if you need to print one or two pages every once in a while
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great printer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer so far! We’ve had it about a month. Super easy to set up on our phones. If your computer is older you’ll have issues setting it up. We just use a cable to print from the computer.
I would recommend this to a friend - Pros mentioned:Print quality
Not bad for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink finish too fast. Good print quality I wish it do both side printing
I would recommend this to a friend - Pros mentioned:Ease of use
Great HP home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great all purpose home printer. I like HP and set up was easy plus it is wi fi ready.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Easy Peasy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I donated my original printer to a family with kids virtual learning leaking that ... no problem I wanted a smaller printer anyway I will just go crab one. Well a few months later I was thrilled that Best Buy had these in stock. It is small and efficient and exactly what I was looking for. Easy to set up and the only thing I would suggest is doing not go with the instant ink. It made things so much more complicated and I needed up canceling it mid set up and then ... easy peasy all set up and I love that it also syncs with my Alexa. Love Love This printer!
I would recommend this to a friend - Pros mentioned:Print quality, Size
Does what we need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer to replace one that was losing some of its functionality. Nice size; doesn’t take up much room on our desk. Pretty decent printing and copying. Does what we need it to do.
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great, does all the jobs I need to do with it, printing is fast compared to my last Hp. This printer scans and prints my whole pages instead of cutting them off like my last printer.
I would recommend this to a friend - Pros mentioned:Price
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price i paid on sale. Its got all the basic features one needs for home use
I would recommend this to a friend Regret
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Utter trash and I hate it. If it’s connected and working it prints terribly. Now it’s printing faded and skipping whole sections of the page even with brand new hp ink cartridges. No amount of aligning/resetting will work. It’s been a headache since I got it and I wish I returned it from the day I got it instead of trying to make it work. It is not worth buying.
No, I would not recommend this to a friendA Mind of Its Own!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for awhile then developed a mind of its own. Starting printing unexpectedly. Scanner and fax stopped working. Other than that it was good for a student or just general use not for a remote worker in my opinion.
I would recommend this to a friendOverall good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer & scanner functions work well after set up. Disappointed that 2-sided printing requires manually flipping the paper. Set-up instructions are totally worthless, but eventually figured it out by ignoring all the prescribed steps.
I would recommend this to a friendPRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been difficult to set up. Bought it for 3 of us to use when at work. We really needed tye copy and scan functions. Have had it a couple weeks and none of us have been able to set it up.
I would recommend this to a friend- Pros mentioned:Print quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was delivered in time. Prints clearly and i like it because it has a wifi connection and i can print directly from my phone
I would recommend this to a friend HP Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well for what I expected it to do. Sometimes have a hard time with multiple feed copies. Also thought it would do two sided copies.
I would recommend this to a friend- Cons mentioned:Connectivity
Still trying to get it to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to hook it up. Doesn’t stay connected.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great printer for your home office needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Smart App is user friendly and can be use to easily connect to the WI-FI
I would recommend this to a friend Great MFC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old HP printer, this one has similar features and supports Instant Ink. I've not have any issues so far, and printing has been quick and responsive. Setup is very simple, I was able to join my network and print to this device within minutes of setting it up.
I would recommend this to a friend- Cons mentioned:Setup
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4155e is difficult to set up. I followed the on-line instructions and this did not work. I contacted HP support and the first level techs couldn't get it to work. They turned it over to the second level and they couldn't get it to work either. After several days of trying different things we somehow got it connected to our wireless network and got it working. The other issue I have with this printer is the cartridges shipped with the printer only lasted slightly over a month and we do make very many copies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Michael.
I’m sorry to hear that your printer was difficult to set up and that the cartridges that arrived with it have run out sooner than you anticipated. It’s easy to understand why that would be an unwelcome combination and a questionable start to owning a new device. I want to help you remedy the ink situation and have a better experience overall with the printer from here on, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, XL cartridges for your printer have page-yield estimates of 200 to 240 pages.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything – or for input on ways to use less ink – HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good printer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty in setting this printer up but got great help from HP. So far the quality of print has not been great. Bought new ink today and hopefully the print quality will improve. Over all I would recommend this printer if you do not do a lot of printing and are on a limited budget.
I would recommend this to a friend