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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,285 reviews
  • Rated 4 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice and simple printer. The device itself feels fragile and there’s an annoying light that just blinks all day. It won’t go away unless you join the HP ink service and I refuse to join.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been good for me using this printer. simple quick and easy. my kind of printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good simple printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints great and scans well too. I wish the paper feeder was on the bottom instead of the back for how it fits under my desktop cabinet. Great price to replace my old HP that the rollers finally wore out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer works great have no problems great color and black and white gets my jobs done right.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced printer. But directions for set up very lacking. Great geek squad at Best Buy helped a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Very slow printing and scanning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow printing and scanning even with a fast internet connection . The plus though is you can print from your iphone and android.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to replace it. Less than 2 years and it just wouldnt connect ti internet anymore

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works pretty well so far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great. Sometimes I have issues with printing as it doesn't always want to print from wifi, but I have yet to get it to print from the email address. That never works.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Mr. Undependable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. Set up instructions were poor. Worked OK for about 6 months and then started acting up. Wouldn't print at all. Bought it because of good experience with last HP printer and low price. Wish I'd never seen this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I’ve printed out so many pictures and did so much work by printing and mailing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gone to college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Bought this for my son going away to college. His apartment is small so the footprint of this printer was just right for his needs and space availability. Looking forward to hearing from him on how it is working for him.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Overall good build, HP fails on software and app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: good price point, has scanning as an option for its price, prints very clean, wifi connection, print from your phone, easy access to ink Cons: extremely slow printing, app is not user friendly, will not stop making noises It seems pretty good overall and for its price point I'm very glad to have it since my family does not print much. However there is such a major software issue I'm dealing with. The printer is literally making a repetitive noise, as if its trying to prepare for a print, all day long so we turn it off. Then I had a massive overprint, literally sat there trying to find my way through settings and commands and could not locate the tasks menu because the printer would literally print the same thing non stop for 15min!! It only stopped because I FINALLY located the printer command thats supposed to show a list of all the open and unfinished print jobs left, and there was literally 1 task. It was reprinting without stopping like a song on repeat. So failure to HP for not making it easy for the user to locate the tasks menu and whatever is going on where it absolutely needs to keep doing something without stopping. The only other small inconvenience and I knew it was going to happen because of price point so I'm not even dropping stars for this one, its literally the speed of the printer. It is insanely slow. Be aware of that when you buy this, if you're constantly printing, do not buy this printer because you're going to be tearing your hair out if you have more than 10pgs. I only had to print 2 pgs and was able to use the restroom, get water, eat a snack and then get back to my computer before it was half way done with the 2nd page.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use. Stylish. Great price. Easy to load ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So nice bought it twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so great I bought 2. The app even makes receiving emails and important documentation to print easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer With A Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great printer. It prints quietly and quickly. It does the job and the printer was very reasonable in price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Regret buying this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. I explained to the Best Buy rep that I am 70 and wanted a printer that could connect easily above all. I also said I didn't mind using usb connection. He recommended this one. Well, the first thing I noticed is that it CANNOT connect via usb. Clearly marked on the pkg. But I folllowed the instructions and set it up wireless. All went well and it printed beautifully that first day. I was so pleased. I signed up for HP plus and InstaInk. Then, the next day , it would not connect. No matter what I did or how many videos I watched or how many hours I tried. I tried the Chat - which is a joke really. You don't ever connect with a real person just a robo routine that fixates on a key word and is no help at all and a great frustration. It is set up to transfer you to a person but always says " no agent available. "I tried HP Smart. I reread everything in the manual twice. No luck. So, now I have had to schedule a Geek Squad appt - $80 minimium ( and during the covid surge). So, not a happy customer. at all. I wish I had never bought this thing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Kathy.

      I’m so sorry to learn that your printer lost its connection after the first day you used it. I can wholly understand your frustration and disappointment, especially considering you were happy with the print quality at first, and that you went to such effort to solve the problem without success. I want to help you get the device connected and working as it should, so I’ll provide a resource and some information aimed at making that happen.

      I can’t tell from your review what issue your printer faces or why it stopped working after you printed the photo. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value. Was looking for a printer for minimal use and this was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how functional and fast this printer is. And the quality of the documents and photos I produce.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer I’ve had for over a year now and no issues printing anything. Can connect to phone to print whatever you need off of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    NoWirePrinting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless printer ever owned. Easy to set up and use. And inexpensive. Does all the functions with no problems. Great for the home office

    I would recommend this to a friend