Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Good simple printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints great and scans well too. I wish the paper feeder was on the bottom instead of the back for how it fits under my desktop cabinet. Great price to replace my old HP that the rollers finally wore out.
I would recommend this to a friend - Cons mentioned:Setup
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4155e is difficult to set up. I followed the on-line instructions and this did not work. I contacted HP support and the first level techs couldn't get it to work. They turned it over to the second level and they couldn't get it to work either. After several days of trying different things we somehow got it connected to our wireless network and got it working. The other issue I have with this printer is the cartridges shipped with the printer only lasted slightly over a month and we do make very many copies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Michael.
I’m sorry to hear that your printer was difficult to set up and that the cartridges that arrived with it have run out sooner than you anticipated. It’s easy to understand why that would be an unwelcome combination and a questionable start to owning a new device. I want to help you remedy the ink situation and have a better experience overall with the printer from here on, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, XL cartridges for your printer have page-yield estimates of 200 to 240 pages.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything – or for input on ways to use less ink – HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Price
New Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't put the printer in operation but it was an excellent bargen at the price.
I would recommend this to a friend Gone to college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Bought this for my son going away to college. His apartment is small so the footprint of this printer was just right for his needs and space availability. Looking forward to hearing from him on how it is working for him.
I would recommend this to a friend- Pros mentioned:Print quality
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and hook up to our wireless network. Good quality prints
I would recommend this to a friend Good printer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty in setting this printer up but got great help from HP. So far the quality of print has not been great. Bought new ink today and hopefully the print quality will improve. Over all I would recommend this printer if you do not do a lot of printing and are on a limited budget.
I would recommend this to a friendHP Deskjet 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working real good. I just can't connection to the Wi-Fi? I love the printing but I need to adjust the way it prints. I know I did something wrong but it is printing. Thank you, Daniel R. Torres
I would recommend this to a friendDifficult Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th or 5th HP printer I have owned and it was by far the most difficult install I have experienced. I had to change from Microsoft Edge to Chrome to get it to work properly. There are still some issues with the HP Smart App when using the scanner. Also, this is the second printer as the first one had a bad ink cartridge that meant I had to return the whole thing. The first cartridge is different and cannot be purchased separately.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and was fairly easy to set up. I haven't scanned with it yet, but the copier works and I love being able to send files wirelessly.
I would recommend this to a friend Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not exactly what I wanted, but it is a good printer.
I would recommend this to a friendGood Home Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP - DeskJet 4155e Wireless All-In-One Inkjet Printer is a good printer. It handles small print jobs with a few pages pretty quickly. I would like more speed but it does well for home. The paper feed sound is louder than expected.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to print photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up I receive my extra ink easy to print from cell phone family loves the hp printer
I would recommend this to a friend HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, and a simple installation. Excellent Manufacturer, HP's online remote 24/7 technical support.
I would recommend this to a friend- Pros mentioned:Print quality
Regret buying this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed. I explained to the Best Buy rep that I am 70 and wanted a printer that could connect easily above all. I also said I didn't mind using usb connection. He recommended this one. Well, the first thing I noticed is that it CANNOT connect via usb. Clearly marked on the pkg. But I folllowed the instructions and set it up wireless. All went well and it printed beautifully that first day. I was so pleased. I signed up for HP plus and InstaInk. Then, the next day , it would not connect. No matter what I did or how many videos I watched or how many hours I tried. I tried the Chat - which is a joke really. You don't ever connect with a real person just a robo routine that fixates on a key word and is no help at all and a great frustration. It is set up to transfer you to a person but always says " no agent available. "I tried HP Smart. I reread everything in the manual twice. No luck. So, now I have had to schedule a Geek Squad appt - $80 minimium ( and during the covid surge). So, not a happy customer. at all. I wish I had never bought this thing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kathy.
I’m so sorry to learn that your printer lost its connection after the first day you used it. I can wholly understand your frustration and disappointment, especially considering you were happy with the print quality at first, and that you went to such effort to solve the problem without success. I want to help you get the device connected and working as it should, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell from your review what issue your printer faces or why it stopped working after you printed the photo. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Review of printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased, need more time to figure out what it does not do compared to my old printer…like how to adjust the size of the document larger to smaller, etc….. happy with the price for my use, glad it came with starter ink.
I would recommend this to a friend- Pros mentioned:Print quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ljve this printer all i want in one printer you can all the things with this, it’s really highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Simple.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. So simple to use. And set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old printer with this and it Does exactly what i need.it was easy to set up, works great with the app. It is not the fastest printer but not the slowest either.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer so easy to use very easy to install ink program is a great option meets all me work and home needs
I would recommend this to a friend - Pros mentioned:Print quality
Overall good build, HP fails on software and app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: good price point, has scanning as an option for its price, prints very clean, wifi connection, print from your phone, easy access to ink Cons: extremely slow printing, app is not user friendly, will not stop making noises It seems pretty good overall and for its price point I'm very glad to have it since my family does not print much. However there is such a major software issue I'm dealing with. The printer is literally making a repetitive noise, as if its trying to prepare for a print, all day long so we turn it off. Then I had a massive overprint, literally sat there trying to find my way through settings and commands and could not locate the tasks menu because the printer would literally print the same thing non stop for 15min!! It only stopped because I FINALLY located the printer command thats supposed to show a list of all the open and unfinished print jobs left, and there was literally 1 task. It was reprinting without stopping like a song on repeat. So failure to HP for not making it easy for the user to locate the tasks menu and whatever is going on where it absolutely needs to keep doing something without stopping. The only other small inconvenience and I knew it was going to happen because of price point so I'm not even dropping stars for this one, its literally the speed of the printer. It is insanely slow. Be aware of that when you buy this, if you're constantly printing, do not buy this printer because you're going to be tearing your hair out if you have more than 10pgs. I only had to print 2 pgs and was able to use the restroom, get water, eat a snack and then get back to my computer before it was half way done with the 2nd page.
I would recommend this to a friend
