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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,285 reviews
  • Rated 4 out of 5 stars

    Good Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - DeskJet 4155e Wireless All-In-One Inkjet Printer is a good printer. It handles small print jobs with a few pages pretty quickly. I would like more speed but it does well for home. The paper feed sound is louder than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP DESKJET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It was SUPER easy to set-up. Knock on wood, but printer has given us no issues. Priced right and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer and easy to setup and use. The app is great and scanning through the app is very useful. Bluetooth features are great as well as being able to print remotely through WiFi. Overall very happy with the printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive, and Dependable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a real scanner, I only use mobile scanning apps when I have no other choice. This scanner/printer is great! It did not cost a lot, and it gets the job done. It feeds rather slowly, and you can't feed many docs at once, but it is adequate for its price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Deskjet 4155e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working real good. I just can't connection to the Wi-Fi? I love the printing but I need to adjust the way it prints. I know I did something wrong but it is printing. Thank you, Daniel R. Torres

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reviewing my new printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand about 3 months of Instant Ink included. Product works except when I asked for 1 copy and got 5. Sometimes the readout is confusing. But all in all, it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased, need more time to figure out what it does not do compared to my old printer…like how to adjust the size of the document larger to smaller, etc….. happy with the price for my use, glad it came with starter ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok, slow, not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, slow print pages, doesn't seem as fast as described in Best But information. Hard to connect to computer via usb or wifi, keeps going offline or hard to get to go online. Not impressed, I know it is a $100 printer, but it should work perfectly with minimal intervention. Very frustrating. Choices limited at Best Buy in the under $130 range. This at the time was the only one in that price range. You would think in 3.5 years from when I bought previous HP printer would be a great printer, not so much. I buy new HP printers every 3-4 years and have had many. 300 dpi black and white prints gold not black.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not performed like it should. I can easily understand why issues with connectivity, print speed and print quality would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also suggest you look at these documents that cover improving print speed:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Regarding the gold ink printing rather than black, I recommend following the steps listed in this guide to improving print quality, including color or black ink not printing properly:
      - support.hp.com/us-en/document/c06557991

      If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Difficult Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th or 5th HP printer I have owned and it was by far the most difficult install I have experienced. I had to change from Microsoft Edge to Chrome to get it to work properly. There are still some issues with the HP Smart App when using the scanner. Also, this is the second printer as the first one had a bad ink cartridge that meant I had to return the whole thing. The first cartridge is different and cannot be purchased separately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and was fairly easy to set up. I haven't scanned with it yet, but the copier works and I love being able to send files wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old printer with this and it Does exactly what i need.it was easy to set up, works great with the app. It is not the fastest printer but not the slowest either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer so far, but had issues with connecting to wifi, eventually using the Wi-fi direct option to print. Not sure why HP doesn’t make it easier to connect to internal Wifi. This is the 3rd HP printer purchased, with the first 2 being returned, hopefully it will work out.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Not worth the money, even on a sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was on sale for just over $100. I should have just paid for a higher quality printer. The setup is was difficult--it would not connect to my WiFi or my computer via Bluetooth. I've printed about 10 pages of color before the ink started coming out a funky color. Although my cartridges said that the color and black ink were more than half full, my printouts looked like the cartridges were on 10%.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not the greatest especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as an insurance replacement for a 9000 series I had and I must I'm very upset. I hate this printer!!! Issues connecting wirelessly from printer to comp and ink ears extremely fast. I have had this printer 3 wks and would say I have printed maybe 25 sheets mostly blk and wht and the ink is already 1/2 way, for both of them. Whereas my 9000 series lasted me months. However, the print quality is really good though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Mr.Castro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding printer for homeschooling and home office use the ink subscription plan is a total game changer and makes sure you always have ink amazing quality service and value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine printer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! hp makes the best printers on the market! Easy to use with HP Smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and understand. I do highly recommend you contact HP support so they may help you connect the printer to your WIFI because mine just connected to my iPhone and iPad. Once that was done it’s been a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    copier printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works like it supposed to. I find myself not appreciating the minimum character requirement just to give a review of a product cause there just isn't that much to say about it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy setup and prints great. Like ability to use all the functions

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No direct connection between printer and computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no direct connect to a computer, nor bluetooth. Totally dependent upon internet, which takes time to set up, and if you shut computer off and move to different location, you have to start process all over again. If you are on a network, you have to drop off the network to connect the printer, which is insane. I move my printer frequently with travel. Took it back and got a printer with a USB cable.

    No, I would not recommend this to a friend