Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good home printer/scanner/copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love HP Products! Online help is actually helpful. Easy to set up.
I would recommend this to a friend Inexpensive, and Dependable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer a real scanner, I only use mobile scanning apps when I have no other choice. This scanner/printer is great! It did not cost a lot, and it gets the job done. It feeds rather slowly, and you can't feed many docs at once, but it is adequate for its price.
I would recommend this to a friend- Cons mentioned:Setup
Not worth the money, even on a sale
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was on sale for just over $100. I should have just paid for a higher quality printer. The setup is was difficult--it would not connect to my WiFi or my computer via Bluetooth. I've printed about 10 pages of color before the ink started coming out a funky color. Although my cartridges said that the color and black ink were more than half full, my printouts looked like the cartridges were on 10%.
No, I would not recommend this to a friend - Pros mentioned:Print quality
2nd home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer. I like the 2 cartridges better than the 5 cartridge models. prints very well!!!
I would recommend this to a friend - Pros mentioned:Print quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, despite having used it for a short time, I don't think I will have any problems.
I would recommend this to a friend - Pros mentioned:Size
Very Convenient Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice convenience copier/printer/scanner. I use this at my family home when traveling. Very light!
I would recommend this to a friend - Cons mentioned:Connectivity
Printer is a Piece of *&^%$.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a piece of garbage; it has been non-working currently for the past three weeks. Since its purchase it has been inoperable more than it has been working. It keeps telling me that it is either offline, unavailable, not turned on when it is on, etc. I had an HP printer for more than 10 years without one mishap and I would estimate that it printed more than 30,000 pages in that time (I am a writer and manuscripts eat up pages). This current printer can't give me 20 pages before I start getting error messages.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase my printers from Best Buy. I am thrilled with the print | fax | scan | copy functionality.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer and easy to setup and use. The app is great and scanning through the app is very useful. Bluetooth features are great as well as being able to print remotely through WiFi. Overall very happy with the printer
I would recommend this to a friend - Pros mentioned:Ease of use, Price, Print quality
NoWirePrinting
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless printer ever owned. Easy to set up and use. And inexpensive. Does all the functions with no problems. Great for the home office
I would recommend this to a friend - Pros mentioned:Print quality
Mr.Castro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding printer for homeschooling and home office use the ink subscription plan is a total game changer and makes sure you always have ink amazing quality service and value
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works like a charm. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Who knew having a working printer could be fun?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of life when you have a working printer is astonishing! I can print anything. From any device!
I would recommend this to a friend - Cons mentioned:Connectivity
No direct connection between printer and computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no direct connect to a computer, nor bluetooth. Totally dependent upon internet, which takes time to set up, and if you shut computer off and move to different location, you have to start process all over again. If you are on a network, you have to drop off the network to connect the printer, which is insane. I move my printer frequently with travel. Took it back and got a printer with a USB cable.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Great home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just use for minor printing at home but Wi-Fi works great and print quality is very good.
I would recommend this to a friend - Pros mentioned:Ease of use
copier printer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works like it supposed to. I find myself not appreciating the minimum character requirement just to give a review of a product cause there just isn't that much to say about it
I would recommend this to a friend - Pros mentioned:Price
Go to printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best inexpensive printer ever! I’m glad I purchased it.
I would recommend this to a friend HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer so far, but had issues with connecting to wifi, eventually using the Wi-fi direct option to print. Not sure why HP doesn’t make it easier to connect to internal Wifi. This is the 3rd HP printer purchased, with the first 2 being returned, hopefully it will work out.
I would recommend this to a friend- Cons mentioned:Connectivity
Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect well with my laptop to serve the purpose I got it for and I have windows 10
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Connectivity
Ok, slow, not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, slow print pages, doesn't seem as fast as described in Best But information. Hard to connect to computer via usb or wifi, keeps going offline or hard to get to go online. Not impressed, I know it is a $100 printer, but it should work perfectly with minimal intervention. Very frustrating. Choices limited at Best Buy in the under $130 range. This at the time was the only one in that price range. You would think in 3.5 years from when I bought previous HP printer would be a great printer, not so much. I buy new HP printers every 3-4 years and have had many. 300 dpi black and white prints gold not black.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not performed like it should. I can easily understand why issues with connectivity, print speed and print quality would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest you look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Regarding the gold ink printing rather than black, I recommend following the steps listed in this guide to improving print quality, including color or black ink not printing properly:
- support.hp.com/us-en/document/c06557991
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
