Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
HP 4100 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer is easy to set up. Best Buy sed price and service great.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Connectivity
Ok, slow, not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, slow print pages, doesn't seem as fast as described in Best But information. Hard to connect to computer via usb or wifi, keeps going offline or hard to get to go online. Not impressed, I know it is a $100 printer, but it should work perfectly with minimal intervention. Very frustrating. Choices limited at Best Buy in the under $130 range. This at the time was the only one in that price range. You would think in 3.5 years from when I bought previous HP printer would be a great printer, not so much. I buy new HP printers every 3-4 years and have had many. 300 dpi black and white prints gold not black.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not performed like it should. I can easily understand why issues with connectivity, print speed and print quality would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest you look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Regarding the gold ink printing rather than black, I recommend following the steps listed in this guide to improving print quality, including color or black ink not printing properly:
- support.hp.com/us-en/document/c06557991
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Satisfied with this purchase. You will be as well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about my decision, hadn't bought a new printer in quite some time, but am pleasantly surprised by this, my first wireless printer. Had a bit of a struggle with the upgraded technology due to my own lack of knowledge. Fortunately the guy at Best Buy knew what I needed to do and things came together during our conversation. Overall satisfied.
I would recommend this to a friend- Pros mentioned:Price
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and it works great (make sure you get extra ink !
I would recommend this to a friend - Pros mentioned:Ease of use
User Friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and understand. I do highly recommend you contact HP support so they may help you connect the printer to your WIFI because mine just connected to my iPhone and iPad. Once that was done it’s been a breeze
I would recommend this to a friend - Pros mentioned:Size
White Printing Corner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat compact size to fit in small places at side printing locations at office
I would recommend this to a friend - Pros mentioned:Print quality
The best printing and copying inkjet to use.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy and wonderful inkjet printer to use, whether copying or printing. Its very quite and the colors print very bright and beautiful.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, easy to use, price wasn't bad, I haven't even done everything on it yet and I love it
I would recommend this to a friend - Pros mentioned:Print quality
Awesome purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This print is super good and efficient for my home office use for business and personal.no more going to get stuff printed from elsewhere. Get this printer if you want to print stuff from the comfort of your home.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer for the price. Also easy to install and work.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Connectivity
Not the greatest especially for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as an insurance replacement for a 9000 series I had and I must I'm very upset. I hate this printer!!! Issues connecting wirelessly from printer to comp and ink ears extremely fast. I have had this printer 3 wks and would say I have printed maybe 25 sheets mostly blk and wht and the ink is already 1/2 way, for both of them. Whereas my 9000 series lasted me months. However, the print quality is really good though.
No, I would not recommend this to a friend - Pros mentioned:Print quality, Size
Nice wireless printer for the price.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, good printer for small jobs. Great for the price, and has a small footprint so it doesn't take up much room.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient for a non business printer. Very easy to use and set up. Not a fan of the paper feeder. But still a great bargain at the price
I would recommend this to a friend It prints and it's cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is fine for occasional printing and the price reflects that. It is definitely not a work horse but if you are printing a few sheets a day it's a good deal.
I would recommend this to a friend- Pros mentioned:Ease of use
Value for money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly. I can print from anwhere in my home from my computer, mobile, tab etc.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I recommend quality is very clear and works fast
I would recommend this to a friend printer# 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the HP desk 4155e. It was a little difficult to set up. It seems to work ok. I had an HP office 6500a plus, which I really loved. It had many more options. I decided to go with a basic copier printer.
I would recommend this to a friend- Pros mentioned:Print quality
HP printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer! Works great and does pictures, cards and prints great from my phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new printer has been a breeze to set up and use and a GREAT price.
I would recommend this to a friend - Pros mentioned:Ease of use
Not too bad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for what you get. Printing quality isn’t the best…set up is pretty quick and easy.
I would recommend this to a friend