Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Good print and nice to copy also. I really like it!
I would recommend this to a friend - Pros mentioned:Ease of use
Pam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is easy to use after I got it connected to my wi-fi.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s extremely easy to use and has everything I would need for a great price absolutely recommend this all in one printer for anyone looking.
I would recommend this to a friend - Pros mentioned:Ease of use
Print scan and go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the easiest printer I ever had it was easy to set up and the best to use I would recommend to everyone is the best I would buy for gift to any of my friends and family
I would recommend this to a friend Bad ink
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink runs out pretty quick so have to constantly change when using the colors. So far the black ink has lasted
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer, I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new printer, it was so easy to setup. It was a great deal, didn't cost much.
I would recommend this to a friend - Pros mentioned:Price
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. I am recommending this product to friends and family
I would recommend this to a friend - Pros mentioned:Ease of use
Would buy again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Had no trouble setting the printer up or connecting it to my phone and computers.
I would recommend this to a friend - Pros mentioned:Price
HP 4155 printer review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer has been a great printer for the last year while being at a great price point.
I would recommend this to a friend - Pros mentioned:Scanning
HP Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent printer for occasinal printing or scanning. Worth the money. My only bad experience is with the HP Instant Ink subscription. You pay whether you use ink or not. If you exceed your subsrcibed printed pages in a month you pay exta, even if you didn't use any in previous months. If you cancel, the cartridge you paid for becomes unusable. Not a good value if you only print a few pages a month. Buy the printer if you just have some basic printing, forget the cartridge subscription.
I would recommend this to a friend - Pros mentioned:Print quality, Size
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer at a reasonable price, small and convenient , excellent print quality , plus scanner, quiet and dependable
I would recommend this to a friend - Pros mentioned:Print quality
Decent when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I use the printer with a cable connection, it works fine. But using the WiFi is at best spotty. I have to unplug and plug it back in if it goes idle for more than about 30 minutes. The print quality if pretty good for a mid range printer. The feed tray is a pain to load and only holds about 20 pages or so. It also requires you to take paper off the tray and reload to print double sided.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Louis.
I’m sorry that your printer has not performed well, and that you’re dissatisfied with its paper capacity. The frequent unplugging and resetting you describe I’m sure would quickly become exasperating. I want to help you remedy this problem, so I’ll provide some resources I hope will make that happen.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual (where you’ll learn that the printer’s input capacity is 60 sheets) and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print qualityCons mentioned:Connectivity
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I'm sitting here trying to connect it to the internet AGAIN, right now. Will take me 30 min to an hour I'm sure. Such a terrible product. Honestly. when it's working it's fast, but there are also issues with the paper placement. You will probably have to connect to the internet each and every time you use it, FYI (with my cannon it was one and done - so I absolutely hate this), it takes so long to sync it, The paper placement allows for maybe about 10 pages if you're lucky or it will almost certainly jam. If you get the 10 pages in, unless its perfectly straightened and just so when placing the paper in (which is difficult) it will jam. Because the printer is fast, it jams, even if slightly crooked. If it's perfectly straight, dont worry, the HP4100 will be sure to make it crooked, so it will jam up for you. Sufficed to say, you cannot win... It will jam constantly, and you'll waste a lot of paper and time... reprinting over and over. Along with going back and forth to sync - such a pain. I got wireless so I could have the printer in another room. Like I said, sometimes it works okay.... but, rarely. Pros - it looks pretty and the branding is HP so you assume it will be a good product.... nope. It's not pretty to me anymore, from the headaches and wasted time. Best buy and HP should discontinue this model. Maybe the few of us got bad products, but I highly doubt it. If you've had an excellent printer, like I did, you will hate this model. Anyway, I would not recommend this model, unless you rarely print. I am in school, so I print a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can certainly understand why issues related to connectivity, paper feeding and jams would be tremendously frustrating. We want our customers to have better experiences that what you’ve endured, so I’ll point you toward a resource and some information that I hope will help you resolve the situation.
I can’t tell from your review what’s causing these problems – especially the feeding issue you describe – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print quality
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. I use mainly as a scanner where I can use the auto feed mainly. I did print and the color is good as is the black and white printing
I would recommend this to a friend - Pros mentioned:Price
HP DeskJet printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right. Glad the Geek Squad was able to set it up for me. I have no problem with the new printer, but it surprised me with the noise it makes printing anything.
I would recommend this to a friend - Pros mentioned:Print quality
A great little work horse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is exactly what I need. I do not print a lot, but sometimes a printed copy valuable.
I would recommend this to a friend - Pros mentioned:Size
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. It has the feature to feed multiple documents to be printed. I love it. It's a compact size which I needed. I am very well pleased with it.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Perfect work-from-home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for me, I love it. It's does not take up too much space in the room. I print documents daily for my work and for my kids worksheets who are studying online, and there's no issue with it at all. We can print through my laptop and through our phones. It's easy to use and saves a lot of money with the Instant Ink! There's an included ink inside the box plus I got 2 months of free trial ink from HP. I highly recommend this for office and personal use!
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t automatically do double sided copies. It correlates to the computer very well. The Geek Squad set it up for me.
I would recommend this to a friendVery good value -- ADF works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Direct WiFi link instructions could be improved, very good value. Seems like it could be 1" shorter.
I would recommend this to a friend
