Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t automatically do double sided copies. It correlates to the computer very well. The Geek Squad set it up for me.
I would recommend this to a friend- Pros mentioned:Print qualityCons mentioned:Connectivity
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I'm sitting here trying to connect it to the internet AGAIN, right now. Will take me 30 min to an hour I'm sure. Such a terrible product. Honestly. when it's working it's fast, but there are also issues with the paper placement. You will probably have to connect to the internet each and every time you use it, FYI (with my cannon it was one and done - so I absolutely hate this), it takes so long to sync it, The paper placement allows for maybe about 10 pages if you're lucky or it will almost certainly jam. If you get the 10 pages in, unless its perfectly straightened and just so when placing the paper in (which is difficult) it will jam. Because the printer is fast, it jams, even if slightly crooked. If it's perfectly straight, dont worry, the HP4100 will be sure to make it crooked, so it will jam up for you. Sufficed to say, you cannot win... It will jam constantly, and you'll waste a lot of paper and time... reprinting over and over. Along with going back and forth to sync - such a pain. I got wireless so I could have the printer in another room. Like I said, sometimes it works okay.... but, rarely. Pros - it looks pretty and the branding is HP so you assume it will be a good product.... nope. It's not pretty to me anymore, from the headaches and wasted time. Best buy and HP should discontinue this model. Maybe the few of us got bad products, but I highly doubt it. If you've had an excellent printer, like I did, you will hate this model. Anyway, I would not recommend this model, unless you rarely print. I am in school, so I print a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can certainly understand why issues related to connectivity, paper feeding and jams would be tremendously frustrating. We want our customers to have better experiences that what you’ve endured, so I’ll point you toward a resource and some information that I hope will help you resolve the situation.
I can’t tell from your review what’s causing these problems – especially the feeding issue you describe – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Price
HP DeskJet printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right. Glad the Geek Squad was able to set it up for me. I have no problem with the new printer, but it surprised me with the noise it makes printing anything.
I would recommend this to a friend - Pros mentioned:Print quality
Nice little printer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was exactly what I needed to work from home. I really like the Instant Ink program too.
I would recommend this to a friend - Pros mentioned:Size
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. It has the feature to feed multiple documents to be printed. I love it. It's a compact size which I needed. I am very well pleased with it.
I would recommend this to a friend - Pros mentioned:Print quality
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printing, a must have. I dint have to go get ink.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and it prints out very good I made the right choice in purchainsg this printer!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. I use mainly as a scanner where I can use the auto feed mainly. I did print and the color is good as is the black and white printing
I would recommend this to a friend - Pros mentioned:Print quality
Hp jet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it does it's job well prints fast and is always functioning.
I would recommend this to a friend - Pros mentioned:Print quality
All-in-one Inkjet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. It does not hold a large amount of paper. On large printouts you have to reload with more paper. Other than that, the printer is fantastic.
I would recommend this to a friend - Pros mentioned:Ease of use
M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer have no issues with it prints and scans my documents from my phone or laptop easy to use! Will be purchasing one gif my daughter
I would recommend this to a friend Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Didn’t need it after all. Not exactly what I wanted anyway
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be that it was my first time ever setting up a printer, but it made me sweat! Luckily it working and fully functioning. I dont expect it to have the power of a huge machine. It does the job and I am satisfied.
I would recommend this to a friend- Pros mentioned:Ease of use
HP SMart 4100 Smart Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new HP Smart Printer. It is very easy to use and the ink subscription is great as it knows when the ink needs to be replaced and HP mails the ink to you.
I would recommend this to a friend - Pros mentioned:Print quality
HP Printers are the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to go through two lemon printers to find my way back to HP. nothing better than HP for printers. THey are user friendly and the quality is amazing
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Feed can accommodate lots of paper, printing on both sides. Remote printing works great too!
I would recommend this to a friend - Pros mentioned:Price
New Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a great price. If you don’t care about it being in white then you are good
I would recommend this to a friend - Pros mentioned:Print quality
Louis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do. Very happy with the results.
I would recommend this to a friend deskjet 4155e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok nice printer difficult to start read instructions be careful asking for help online; had a vendor wipe out entire pc
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Perfect work-from-home printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for me, I love it. It's does not take up too much space in the room. I print documents daily for my work and for my kids worksheets who are studying online, and there's no issue with it at all. We can print through my laptop and through our phones. It's easy to use and saves a lot of money with the Instant Ink! There's an included ink inside the box plus I got 2 months of free trial ink from HP. I highly recommend this for office and personal use!
I would recommend this to a friend