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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,285 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Feed can accommodate lots of paper, printing on both sides. Remote printing works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly serviceable printer. Really easy to send stuff from my phone to the printer even if I don’t use the app. Definitely great for what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer i love it so far. only thing bad i have to say about it is that the set up process to get it to connect to the internet was kinda a pain it just kept printing connection guide then disconnecting from the network i had to buy more ink buy the time i got it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use after I got it connected to my wi-fi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It does exactly what i purchased it for. We are only 3 weeks in so far, but we will see how long it lasts. And the ink is fairly inexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all-in- one printer is working great after a second visit from the Geek Squard. The problem was the fax would come on and no one was able to leave me a message. It's been fixed and working okay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and use. I bought it as a second printer for home and to take to our summer cottage. I actually like it better than the big printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP DeskJet printer. Could not be happier with this purchase. Easy as pie set up with USB, does not come with USB cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble to hook up to pc without WIFI. And its ink is expensive considering it ran out in 2 days. I got lots more pages done with my old HP. Not impressed with this one. It doesn't hold enough paper either. As for Best Buy, one employee tried to help me find the printer, but wasn't sure where it was. We looked, and another one said he would help shortly, but didn't. I did find it after we looked all over the place, there was only one left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works great for my son to complete school reports and able to scan and send documents in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goldilocks printer (not too big...)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple sweet little printer that does what it says it will do. I'm 67 and set up was a snap. I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Ed's hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and fits in small area. Easy to set up and use. Simple operation. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for my needs. Prints the thing that’s important to me. Compact doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer gets some things right while suffering from classic issues we all face with printing at home. On the positive side, printouts are of reliably good quality. HP Ink and it’s subscription services generally hits its mark, too, based on my 50 or so pages per month needs. It also is a full service model, so you can do anything you need whether print, scan, or fax. HP Support helped me a few times and did a fairly good job. On the negative side, though, this printer was not as easy to set up as the box suggests. I am tech savvy, and it still took me more time than I’d have liked to get it up and running. And while HP support was good, the issues I faced and had to contact them to resolve should not have even presented themselves out of the box. Printers tend to be very finnicky, and this one certainly is temperamental. With only a tiny screen and no USB cable included, a small problem quickly escalates into an insurmountable roadblock if you’re printing under time pressure. If you plan ahead, are patient, learn about what works and doesn’t, and maintain your network without frequent changes, this printer has versatility to its offerings and is good for the average at home needs. Business users should look elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value -- ADF works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Direct WiFi link instructions could be improved, very good value. Seems like it could be 1" shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! Easy to set up, easy to use, clean and fast printing, very affordable- only at Bestbuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink runs out fast, you better have back ups on hand because the ink used is hard to find always out of stock. Ink is relatively cheeper than other hp inks but printer blows through it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it prints out very good I made the right choice in purchainsg this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works but it’s annoying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s great. Every few days I print something and each time I have to unplug the printer to reset it then wait for it to turn back on and reconnect to WiFi. Then I have to fuss with the app to ensure it’s online. When really, it should be ready at all times, or at least have a faster way to “wake it up”. Considering returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a great price. If you don’t care about it being in white then you are good

    I would recommend this to a friend