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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,284 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr reliance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate by adults or kids,my family’s love this HP printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Liking the convenient wireless printing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a no nonsense option - enough features to print, scan, and copy. You can send out faxes from your devices via the app but I haven’t tried it yet. Liking the white color, it’s lightweight and is somewhat of a sleek design. Great thing about it, it prints wireless! Be patient getting it setup for wireless printing - took me a few tries but got it going for my MacBook. I had been looking for a printer for awhile - this was a good choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but sometimes it is a little difficult to get it to print. But for the most part a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer for our needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are soooo pleased with this purchase. The set up is a breeze & having costly ink included with the printer was a huge factor. So far so good! No problems whatsoever! Ordering on line & having it ready for pick up made the purchase all the worthwhile. The printer has done an excellent job printing for our needs. I would highly recommend for office needs as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP DeskJest 4155 All in One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer and it does everything that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size-easy to use-well labeled by use-very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected it to be. It also had a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Deskjet 4155e wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use! I recommend you this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Works well for what my son need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cost convenient and great print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It was really easy to set up. I can print easily from any gadgets I have.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Slowest printer I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow printing one page. Scan quality good and scans much quicker than it prints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work easy to print headed only two months like it very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not professional grade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mandatory HP app for setup and operation is tedious, and there's a glitch that times you out in the middle of setup, then refuses to accept the password you just created. Says it's invalid. I changed my password 5 times today while doing the initial setup. If you don't successfully complete the setup, some features, like scanning and document feed are inoperative. Speaking of scanning, hope you like the .jpg file because they do not even offer .pdf in the menu. I know its not an office machine, home use only, but really. . . Oh and the help/support function is clueless on the password and interrupted setup problems. There is no phone number for anything if you want help. This might be a good system for your school aged kids, but professional grade?? Different ballpark. Just a shot in the dark on 3 stars for quality, no idea since I just opened the box this morning. I cannot in good faith recommend this product based on today's first impressions. I seriously considered putting it back in the box and returning it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’ve encountered such difficulty with your printer. It’s no surprise that you’re considering a return, given that you’ve endured difficulty with software and connectivity as well as the scan function and our online help system. I want to help you resolve the situation, so I’ll direct you to a resource and some information I hope will make that happen.

      I can’t tell from your review what’s causing these problems or whether they’re related to one another. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Engineer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good weight, good price, will buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but definitely make sure to use is consistent or it will hardly work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work properly. It broke within 2 months after the purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    when Allin one is not

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned b 4 used. does not fax. All in one is not All in one. I purchased the HP 8025 All in one. This product should not not be advertized as "All in one"

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Super product for the price! Highly Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my HP 4155e All in one. Smooth operation. Scans, Copies and prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    GREAT ALL-IN-ONE PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with this HP Printer. I searched high and low in the marketplace both on-line and in different local stores for the "All-in-One" Printer best suited for my home office. This model came in as the best in quality and value for my low volume needs - at a great price! I would highly recommend this HP Model to others. Easy set up and very user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Literally the Worst Printer I’ve EVER Owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been so terrible from the very beginning and it’s only gotten worse. Connecting (which normally is pretty convenient once you get it on the WiFi network) was IMPOSSIBLE. I’m very tech savvy and it was a mission that I never actually accomplished. When I CAN get it to print it jams and gets ink all over the paper. This printer has been the most stressful purchase I’ve ever made. Bestbuy’s limited 15 day return policy is also unreasonable and inconvenient. I will not be purchasing anything further from Bestbuy and also have lost my longstanding loyalty to HP printers.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Robert.

      I’m sorry to learn that your printer has performed so abysmally. It’s easy to understand why problematic connectivity followed by frequent paper jams and ink streaking would be quite a shock after buying a new device. I want to help you resolve this situation, so I’ll direct you to a resource and some information aimed at making that happen.

      I can’t tell from your review why the printer has not connected reliably and experienced such frequent paper jams. I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

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