Customer Ratings & Reviews
- Model:
- 3XV13A#B1F
- SKU:
- 6404821
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Super product for the price! Highly Recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my HP 4155e All in one. Smooth operation. Scans, Copies and prints beautifully.
I would recommend this to a friend Not professional grade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mandatory HP app for setup and operation is tedious, and there's a glitch that times you out in the middle of setup, then refuses to accept the password you just created. Says it's invalid. I changed my password 5 times today while doing the initial setup. If you don't successfully complete the setup, some features, like scanning and document feed are inoperative. Speaking of scanning, hope you like the .jpg file because they do not even offer .pdf in the menu. I know its not an office machine, home use only, but really. . . Oh and the help/support function is clueless on the password and interrupted setup problems. There is no phone number for anything if you want help. This might be a good system for your school aged kids, but professional grade?? Different ballpark. Just a shot in the dark on 3 stars for quality, no idea since I just opened the box this morning. I cannot in good faith recommend this product based on today's first impressions. I seriously considered putting it back in the box and returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty with your printer. It’s no surprise that you’re considering a return, given that you’ve endured difficulty with software and connectivity as well as the scan function and our online help system. I want to help you resolve the situation, so I’ll direct you to a resource and some information I hope will make that happen.
I can’t tell from your review what’s causing these problems or whether they’re related to one another. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Slowest printer I have ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printing one page. Scan quality good and scans much quicker than it prints.
No, I would not recommend this to a friend when Allin one is not
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned b 4 used. does not fax. All in one is not All in one. I purchased the HP 8025 All in one. This product should not not be advertized as "All in one"
No, I would not recommend this to a friend- Pros mentioned:Print quality
Copier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my copier. So useful for all printings. And scans very good
I would recommend this to a friend - Pros mentioned:Price
HP Envy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No other printer has the value and dependability for the price.
I would recommend this to a friend - Pros mentioned:Print quality
Protable Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this printer to anyone that is looking for a portable print with exceptional quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the simplicity on the printer and also the free ink six months.
I would recommend this to a friend - Pros mentioned:Print quality
HP Envy printer series 4100
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s compacted and fits well on most furniture, prints very clean an fast very good for the price
I would recommend this to a friend - Pros mentioned:Ease of use
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality printer for a reasonable price. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, simple to use-perfect for home office!
I would recommend this to a friend - Pros mentioned:Print quality
Woot Woot!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for what i need it for! Now i don’t have to bug my siblings to print or copy something!
I would recommend this to a friend - Cons mentioned:Connectivity
Literally the Worst Printer I’ve EVER Owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been so terrible from the very beginning and it’s only gotten worse. Connecting (which normally is pretty convenient once you get it on the WiFi network) was IMPOSSIBLE. I’m very tech savvy and it was a mission that I never actually accomplished. When I CAN get it to print it jams and gets ink all over the paper. This printer has been the most stressful purchase I’ve ever made. Bestbuy’s limited 15 day return policy is also unreasonable and inconvenient. I will not be purchasing anything further from Bestbuy and also have lost my longstanding loyalty to HP printers.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robert.
I’m sorry to learn that your printer has performed so abysmally. It’s easy to understand why problematic connectivity followed by frequent paper jams and ink streaking would be quite a shock after buying a new device. I want to help you resolve this situation, so I’ll direct you to a resource and some information aimed at making that happen.
I can’t tell from your review why the printer has not connected reliably and experienced such frequent paper jams. I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for simple copying and printing. It gets the job done.
I would recommend this to a friend- Pros mentioned:Ease of use
hp ink jett printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice for ink jet printer, easy to setup, rather use laser printer
I would recommend this to a friend Printer Good - Setup Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well once it was set up, but setup was not even close to easy like they say. Had to google help to figure out how to install. It was not plug and play.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for such a reliable little printer! Easy to install and had it up and running very quickly.
I would recommend this to a friend - Pros mentioned:Print quality
Review of HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent printer for the price. Everyone at Best Buy is knowledgeable and helpful.
I would recommend this to a friend - Pros mentioned:Price
HP ink service headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is good for the price but my decision to purchase an HP was for the instant ink program which after researching I found out doesn't work well with this printer. Their server will not communicate unless I reprogram my router and did troubleshooting for hours. Obviously this was a bad decision for me.
No, I would not recommend this to a friend - Pros mentioned:Size
small HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small HP printer perfect for me! right price perfect fit!
I would recommend this to a friend