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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 747 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge display. Screen is almost too big, lol. Great battery life. A little heavier than most laptops due to the size. Really happy with the price/value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is pretty well rounded at least to me it seems like it is. Only things that could be better is the vent placement and the speaker volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent up to date laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed , graphics, and color. Has three different sign in options. This computer meets my needs. Thanks, Marc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business and home applications. Good screen resolution and clear picture. Fast processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything we need it to. Great for my daughters school work. I just wish the camera/facial recognition was a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fifth camera purchased @ BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed all especially the 4th one, a Canon Rebel. Now for a newer Rebel with more features. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear screen, easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really pleased with this laptop. The main problem was seeing the keyboard in brightly lit rooms. The fix is to turn off the backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product 17”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife for Christmas present and she is really happy with her new laptop 1TB plus CD and DVD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great performing laptop daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a very durable and efficient laptop for daily business work with good processor and memory storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school, and it has gone above and beyond! This is perfect for everything I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent cpu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been quite pleased with this computer so far. It has a beautiful display and adequate battery life. runs and boots fairly fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent features and speed, I would highly recommend this laptop, and highly recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light on keyboard is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my last computer so easy to motivate. The light on keyboard a great add on. The size of display great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer. Nice size for home. I am able to take on the airplane with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful n very easy to use laptop,it keeps amazing me with all the features. It’s kinda heavy,but still worth its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as a laptop for college and it works great. Easy to use for a beginner and I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer with speed and memory. Associate was very helpful and I am very satisfied with my laptop. L

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer w/large display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, has an excellent display because of its screen size. It also has large storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced an older laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new laptop and this was just what she requested. More than enough horsepower to last for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop mostly for business and in that regard it runs smoothly and haven't had any hiccups.

    I would recommend this to a friend