Customer Ratings & Reviews
- Model:
- 15-fh0013dx
- SKU:
- 6535748
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Envy 2-in-1 laptop's touch screen, ease of use, and performance, frequently citing its excellent value for the price. Positive feedback also highlights the device's battery life, weight, and design. However, some users express concerns regarding the limited RAM and potential overheating issues. Storage capacity is also mentioned as a potential drawback for users with extensive storage needs.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought laptop on 7-27-23 and had to return it on 8-25-25 the screen just went blank. Called 800 # they could not fix . When to best buy they said it would take 3-4 weeks, returned for a refund. It didn't last a month.
No, I would not recommend this to a friend- Cons mentioned:Heat
overheating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.made an appointment to go back and see why my laptop is overheating ...too hot to put-on my lap ?? I've only had it 2 weeks
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Lewis,
I'm very sorry to hear this has happened to you. If you have not yet reached out to our support team directly, I would recommend doing so. You can contact the team via a variety of options at support.hp.com.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty
Alexis
HP Care
Died 3 months out of warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year and 2 months after we purchased it the computer died. The battery will no longer charge. It has only been out of warranty for three months. Otherwise it has been as good as any computer in this price point. It was great until it quit working.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy, difficult to sign into wifi, settings are weird, doesn't allow you to open up a lot of websites, get blocked. Not very user friendly
No, I would not recommend this to a friendTotal junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of garbage. Batteries die every 6 months, screen is totally splotchy, zero support from HP. Will never buy HP again.
No, I would not recommend this to a friendWin11 with too many 3rd Party Apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this product. Too much HP pushed application or maybe it was windows 11. But the system kept restarting every 4-10 minutes and going into recovery mode. I tried to fully clean reset the laptop with the MS provided recovery key but that didn't work. concussion, product returned and money back. I plan to try out the newer generation of Chromebook.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy as it just stopped working after only 2uses and Best Buy won’t do anything. Very disappointed.
No, I would not recommend this to a friendNot a good brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hp is a poor product I bought two hp absolutely no good there are numerous manufacturing issues and software issues.
No, I would not recommend this to a friendUSB-C ports stopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until both of the USB-C ports randomly stopped working so I can't charge it anymore.
No, I would not recommend this to a friendAudio not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is very low. returning it for just the audio not being good. sorry about it.
No, I would not recommend this to a friendreview
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a month, I had issues with this laptop. Slow processing, screen freezing, will not keep charge. Worst purchase I have made in a long time. Not reliable to college daughter.
No, I would not recommend this to a friendAngry Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a 1/5 simply because I was sold membership that I did not ask for. I just wanted to purchase a laptop and did not realize this until I checked my receipt at home! I called customer service explaining what happened and was not able to get a refund of what was charged for membership! Angry customer!
I would recommend this to a friendMrs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not operate correctly. Geek squad told me to bring to the store. They told me they couldn’t fix it, that I would have to buy the protection plan to come to my home. I live 50 miles from the store and after multiple phone calls, and5 trips to the store, the Champaign store manger replaced it because it was defective. So far the new one works great
No, I would not recommend this to a friendHP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad to say that this died 1 day after purchasing. Returned and purchased a different unit. Have had HP laptops in past and was completely happy with them. Disappointed with this one.
No, I would not recommend this to a friendTouchy feely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I touch the side edge of the laptop and it changes the whole screen. Far too sensitive
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month after purchasing it i turned off computer set it aside and came back and my compyter would not turn on. Screen was black and power cord was still new. Tried different outlets and nothing. Left it charging all night and still nothing. Horrible computer for the price it should be worth $300 instead
No, I would not recommend this to a friend?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get a chance to use this. I returned the item
No, I would not recommend this to a friendLemon
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would leave 0 stars if I could. Motherboard died a few months after getting the laptop. Bestbuy sent in back to HP for repair 5 months later it died again. Will be reaching out to HP for repair again. not a happy customer
No, I would not recommend this to a friendHorrible service and overall experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! This laptop is a piece of crap. I purchased this machine on Oct 8, 2023 and a key fell off and just went dead. I don't know what's been worse; HP support or Best Buy support. I'd gave it a zero-star if I had the option.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned-compatability issues with Google and Microsoft
No, I would not recommend this to a friend